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Riverchase Lodge

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

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Photo gallery for Riverchase Lodge

Enjoy a refreshing swim in our pool, featuring a central slide and spacious deck.
Riverchase Lodge features a rustic exterior with a stone facade and wooden beams, surrounded by a beautifully maintained flower bed and stone pathway.
Enjoy a scenic view of the surrounding landscape and nearby commercial area from this property's balcony.
Relax in this inviting living room with a comfortable sofa, coffee table, and area rug.
Relax in a spacious room with a large bed, separate seating area, and flat-screen TV.

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪11 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Parking included
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About the area

Pigeon Forge

In Pigeon Forge .Within a 15-minute walk of the hotel, you'll find Dolly Parton's Stampede Dinner Attraction and Gatlinburg Municipal Golf Course. Old Mill and Patriot Park are also within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Old Mill - 11 min walk - 1.0 km
  • LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
  • Dollywood - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 4.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel near Island at Pigeon Forge in Pigeon Forge
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

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Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open May 01 and close September 01.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 205 out of 1006 reviews
Rating 8 - Good. 210 out of 1006 reviews
Rating 6 - Okay. 204 out of 1006 reviews
Rating 4 - Poor. 164 out of 1006 reviews
Rating 2 - Terrible. 223 out of 1006 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Tabitha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean had a bad smell the fridge didn’t work. We went to the pool got in for a few minutes in the indoor pool that was open but a guest had used the bathroom pooped on the stairs we told the front desk she said I cleaned that up hours ago so that means someone had been using the bathroom multiple times in the pool area. Went to get something from the vending machine and the front desk lady said don’t do that it will take your money they don’t work. Well we tried and it took the money. We had someone beat on our hotel door at 5:45 am like something was wrong until we opened the door it was a very drunk man that tried to make his way in our room. Overall that was the worst experience of any hotel we have ever stayed in. Very disappointing
Stayed 2 nights in Apr 2025

8/10 Good

KRISTY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

McKenzie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dirty and outdated. The doors did not lock. The wifi does not work, because supposedly it is only one satellite per 2 rooms. The tub was very dirty. There was mold on the ceiling. The toilets do not flush. The lobby was very messy and wet from pool water. The front desk attendant was eating a full marinara jar while talking to us. Another front desk attendant disregarded our concerns about the room. We had to leave and rent another hotel because of how horrible the experience was!
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 2 nights in Apr 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled shower was pulling away from the wall mold on the ceiling of bathroom bathroom door looked like a pack of hungry dogs locked in there. Shower head was made for anyone under 5’5.BASICALLY BULL DOZE THE PLACE
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay with kids
Stayed 4 nights in Dec 2024

4/10 Poor

Reisa

Liked: Staff & service
Disliked: Cleanliness
Needs a very good cleaning!
Stayed 2 nights in Apr 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Connie

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Travelled with family, Travelled with partner
Liked: Staff & service
Pool too small and roaches in the rooms
Stayed 1 night in Apr 2025

6/10 Okay

ken

Disliked: Property conditions & facilities
poorly built and terribly remodeled. Ugly and old
Stayed 1 night in Apr 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

randy

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The room was clean and decent for the price ither then the tv not working when i first arrived. The pool wasn't like pictured be aware of that! very dirty and cloudy looking.
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Stayed 2 nights in Mar 2025

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nothing like before!

I was extremely disappointed with the condition of the hotel. I stayed at this same property 3 years ago and had a much different experience. This stay the lobby, pool and room were filthy. We couldn’t swim because the chemical smell was overpowering. Not that the color of the pool water or dirty floor made us want to swim. Our room had stains and bad patch work on the walls. The carpet appeared dirty and the toilet was visibly unclean.
Stayed 1 night in Mar 2025

4/10 Poor

Laurie Patricia

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There was black mold on the ceiling. I reserved a junior suite and when I got there, I was informed there is no such thing as a junior suite. It smelled overwhelmingly musty. The door didn't lock. The pool heater was not in service.
Stayed 3 nights in Mar 2025

6/10 Okay

Andria

Travelled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Needs cleaning

First room given the toilet water was turned off. Had to change rooms second room was ok but black mold on ceiling of bath tub. Indoor pool is not heated and is too cold to swim in. Floor around pool is nasty the whole place needs a deep clean. I get it being a budget motel but needs a good clean inside and outside.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tommy, Shelbyville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty indoor pool not heated the whole property was filthy
Stayed 1 night in Mar 2025

10/10 Excellent

lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025