Hyatt Vivid Playa del Carmen

4.5-star beachfront property near Playa del Carmen Main Beach

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Where to?

Dates

July 2025

August 2025

3 outdoor pools, cabanas (surcharge), pool umbrellas

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Junior Suite, 1 King Bed (Walk-Out) | Terrace/patio

5 bars/lounges, 3 poolside bars, swim-up bar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

Quinta Avenida
‪2 min walk‬
Mamitas Beach
‪3 min walk‬
Playa del Carmen Main Beach
‪5 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪60 min drive‬

Room options

Presidential Suite, 1 King Bed

182 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

124 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

61 sq m
Ocean view
Sleeps 2
1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Garden View

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Walk-Out)

61 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

124 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Ocean View

61 sq m
Ocean view
Sleeps 2
1 King Bed

55-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Pool View

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

61 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

61 sq m
Ocean view
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

61 sq m
Sleeps 4
2 Queen Beds

About the area

Playa del Carmen

On the beach.A stay at this Downtown Playa del Carmen property places you steps from Playa del Carmen Main Beach and within a 5-minute walk of Quinta Avenida. Also, Mamitas Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

Quinta Avenida - 2 min walk - 0.2 km
Mamitas Beach - 3 min walk - 0.3 km
Playa del Carmen Main Beach - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
Xcaret Eco Theme Park - 13 min drive - 9.8 km

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Bloody Mary Food Drinks & Rock - ‬2 min walk
‪Lobby Bar - ‬1 min walk
‪Señor Frogs - ‬2 min walk
‪Los Aguachiles - ‬2 min walk
‪La Parrilla Playa - ‬3 min walk

About this property

Hyatt Vivid Playa del Carmen

4.5-star beachfront property near Playa del Carmen Main Beach

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

524 guestrooms or units

4 levels

4 buildings

7 dining venues

3 bars by the pool

5 bars or lounges

6781 sq ft of conference space

630 sq m of conference space

Built in 2005

Deli

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business center (24 hours)

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Water dispenser

Coffee shop

Swim-up bar

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with single sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Pool
All-inclusive
Spa
Free WiFi

CA $291 total

includes taxes & fees

Jun 22 - Jun 23

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

3 poolside bars
5 bars/lounges
7 restaurants
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Things to do

3 outdoor pools
Bicycle storage
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Hot tub
Outdoor tennis court
Pilates classes
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar in shower
Grab bar near toilet
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Room amenities

Entertainment

55-inch LED TV with satellite channels

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Pillowtop mattress
Premium bedding
Single sofa bed

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Free rollaway/extra beds!

Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen

Playa Carmen All Inclusive

Playa Carmen Resort

Royal Playa Carmen

Royal Playa Carmen All Inclusive Spa & Resort

Royal Playa Carmen Spa

Royal Playa Carmen All Inclusive Spa Resort

Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen

Hilton Playa Carmen Adults-Only All-Inclusive

Hilton Carmen AdultsOnly Incl

Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen

The Royal Playa del Carmen All Inclusive Spa Resort

Hilton Playa Carmen All-Inclusive Adult Resort

Hilton Playa Carmen All-Inclusive Adult Playa del Carmen

Hilton Playa Carmen All-Inclusive Adult

Hilton Playa Del Carmen An Adults Only All Inclusive

The Royal Del Carmen Inclusive

Hyatt Vivid Playa del Carmen Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Stayed 8 nights in Apr 2025

6/10 Okay

Aviunt

Apr 24, 2025

Liked: Property conditions & facilities

Jacuzzi tub was dirty. Once jets were turned on a brown black substance came out of the jets. Sheets had red hair on them that was not ours. Food was under prepared many times. Room was placed in the back by washer machines. So it was loud at night. Upon leaving bellman stated they called our name for our transportation. He stated he called it while helping another family. The bellman stated to me “remember the ladies with the scooters, I called your name when I was helping them”. We missed our transportation back to the airport because the bellman claimed he called our name while he was helping the ladies “with the scooters” and the Hilton hotel and the transportation company stated they could not help us. I was sitting at the entrance of the lobby for 45 mins watching the bellmen go in and out hearing them call peoples names searching through the lobby. And not once did I hear my name be called nor anyone walk my way. The worst part about it is the bellman sat us at the front and took our bags but not once came our way. The excuse was “well there are a lot of people”. Conveniently the could help us call a taxi, which came right away. I will not recommend this property to anyone. I believe at this point that we were scammed so we would have to pay for a taxi. Or assumed we knew the “ladies with the scooters”cause we were all black. Terrible customer service in terms of helping remedy a problem.

Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with partner

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was amazing. Beach super nice. Hotel in general was great. Definitely stay there again

Stayed 8 nights in Mar 2025

10/10 Excellent

Heather Lee

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great hospitality, very clean resort

Stayed 5 nights in Mar 2025

2/10 Terrible

diana

Travelled with group

Mar 19, 2025

Liked: Cleanliness

We thought there’s too many rules no food service at the pool no pool service at all. Dirty towels were left. Staff would walk by them and not take them away. Drinks were terrible very bad dining choices. All restaurants are located within the hotel. Only one is supposed to be waterfront, but has limited views.

Stayed 7 nights in Mar 2025

6/10 Okay

Lisa, Burnaby

Mar 19, 2025

Stayed 7 nights in Mar 2025

8/10 Good

Jessica

Travelled with family, Travelled with partner, Travelled with group

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the Hilton Playa del Carmen in March of 2025. Overall we had a nice stay. The check in process was a bit slow as there were quite a few people arriving at the same time. Our room was in building 4. Which was quite a ways away from the beach and main pool area. It overlooked the “quiet pool” so if that is more your scene, I would recommend this building. Most of the rooms have hammocks on the balconies. Our room was clean and spacious. We enjoyed most of the restaurants, including Spice for all meals, Barefoot and Rincon Mexicano for lunch. The churro ice cream dessert at Ma Petrona was delicious. The staff were very friendly. We enjoyed the nightly entertainment.

Stayed 6 nights in Mar 2025

8/10 Good

Tiyanna

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Marianne

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

8/10 Good

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This Hilton property stay has been amazing! I felt safe. The staff were all so helpful and friendly. There were plenty of classes and activities throughout the day, every day. I had a blast taking part in the aqua classes, so much fun!! The location is PERFECT, being right on the beach, and also just steps away from the famous 5th Ave! 24 hour room service made food super convenient anytime we were hungry or thirsty. Thank you for your amazing hospitality Hilton!

Stayed 2 nights in Mar 2025

Stayed 7 nights in Feb 2025

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Hyatt Vivid Playa del Carmen

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Photo gallery for Hyatt Vivid Playa del Carmen

Reviews

Popular amenities

Explore the area

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Junior Suite, 1 King Bed (Swim-Up)

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

View all photos for Junior Suite, 1 King Bed (Walk-Out)

Junior Suite, 1 King Bed (Walk-Out)

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Junior Suite, 1 King Bed (Swim-Up)

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

View all photos for Junior Suite, 1 King Bed, Pool View

Junior Suite, 1 King Bed, Pool View

View all photos for Junior Suite, 2 Queen Beds (Swim-Up)

Junior Suite, 2 Queen Beds (Swim-Up)

View all photos for Junior Suite, 2 Queen Beds, Garden View

Junior Suite, 2 Queen Beds, Garden View

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

View all photos for Junior Suite, 2 Queen Beds, Pool View

Junior Suite, 2 Queen Beds, Pool View

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Hyatt Vivid Playa del Carmen

Awards and affiliations

Languages

Similar properties

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

You need to know

We should mention

Property is also known as

Hyatt Vivid Playa del Carmen Reviews

Reviews

Excellent