4/10 Poor
Kalowtie
Sep 1, 2025
The first thing was the staff behavior all the customers was complaining about it including myself, the staff was limiting you to your enjoyment with food and drinks and was not pleasant to all customers was complaining , and no water in the hotel to shower and the pool was very dirty it was not clean properly by staff and the food was limited to the customers by staff ,they treated the customers poorly and make you feel uncomfortable on your stay there, your spend your money for all inclusive and was not given your monies worth I will not go back there, also many other people said the same the only thing is the staff need to change and upgrade the place with better staff and the step needs to change it very hazardous for old people and dangerous, health and safety is not there is also a water line running by the bar where people could trip on and fall no health and safety protocols.
Kalowtie
Stayed 3 nights in Aug 2025




















