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Hibiscus Resort & Spa

3.5 star property
Enjoy 2 outdoor pools at this 3.5-star Port Douglas aparthotel

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Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, sun loungers
Reception
Apartment, 1 Bedroom | Private kitchenette
Studio Apartment
3 Bedroom Apartment | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Dryer
  • Pool
  • Barbecue grill
  • Free WiFi
  • Kitchen

Explore the area

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22 Owen Street, Port Douglas, QLD, 4877
  • Macrossan Street
    ‪2 min walk‬
  • Four Mile Beach
    ‪6 min walk‬
  • Sugar Wharf
    ‪9 min walk‬

Room options

View all photos for Junior Suite

Garden view

Junior Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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1 Bedroom Accessible Apartment

1 Bedroom Accessible Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Family Apartment | Private kitchen

Family Apartment

  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment

3 Bedroom Apartment

  • 160 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds OR 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 1 King Bed, Pool View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Deluxe Apartment, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Pool View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Studio, Pool View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Deluxe Studio, Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Apartment, 1 King Bed, Garden View

Deluxe Apartment, 1 King Bed, Garden View | Balcony view

Deluxe Apartment, 1 King Bed, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Spa Apartment

Studio Spa Apartment

Studio Spa Apartment

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Ensuite Apartment

2 Bedroom Ensuite Apartment

2 Bedroom Ensuite Apartment

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Port Douglas

Close to the beach.Your stay at this Port Douglas aparthotel places you within a 10-minute walk of Macrossan Street and Four Mile Beach. Port Village Shopping Centre and Anzac Park are also within half a mile (1 km).
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What's nearby

  • Macrossan Street - 2 min walk - 0.2 km
  • Four Mile Beach - 6 min walk - 0.6 km
  • Port Village Shopping Centre - 6 min walk - 0.6 km
  • Crystalbrook Superyacht Marina - 8 min walk - 0.7 km
  • Sugar Wharf - 9 min walk - 0.8 km

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • ‪Nautilus Restaurant - ‬8 min walk
  • ‪Origin Espresso - ‬5 min walk
  • ‪Zinc Port Douglas - ‬4 min walk
  • ‪Paddy's - ‬8 min walk
  • ‪Grant Street Kitchen - ‬5 min walk

About this property

Hibiscus Resort & Spa

Enjoy 2 outdoor pools at this 3.5-star Port Douglas aparthotel
Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Hibiscus Resort & Spa. Free self parking is available.

This 3.5-star Port Douglas aparthotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1996
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Pool loungers
  • Prenatal massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 3 floors
  • 42 units
  • Access via exterior corridors
  • Built in 1996
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from June 9 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Alternate facilities are located offsite and include:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 79 out of 199 reviews
Rating 8 - Good. 91 out of 199 reviews
Rating 6 - Okay. 22 out of 199 reviews
Rating 4 - Poor. 5 out of 199 reviews
Rating 2 - Terrible. 2 out of 199 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, room comfort

Lovely location

A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
Stayed 3 nights in Jan 2025

8/10 Good

Michelle Catherine

Disliked: Amenities
It was ok room was ok
Stayed 5 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, room comfort
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Stayed 4 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The bed was extremely hard like sleeping on concrete.
Stayed 2 nights in Oct 2024

8/10 Good

Nelda, Chandler

Travelled with partner
Liked: Cleanliness, amenities
No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.
Stayed 2 nights in Oct 2024

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jennifer, Kent Town

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)
Stayed 6 nights in Sep 2024

10/10 Excellent

Kim

Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Darren

Stayed 1 night in Jul 2024

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, amenities
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness
Great location and very friendly staff
Stayed 5 nights in Aug 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023

6/10 Okay

April

Travelled with family
Liked: Room comfort
Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
Stayed 5 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great Balinese vibe
Stayed 3 nights in Apr 2023

10/10 Excellent

nicole Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 pools, quiet but close to everything location and Balinese feel.

10/10 Excellent

Meaghan Jane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Stayed 3 nights in Nov 2022

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Stayed 7 nights in Aug 2022

10/10 Excellent

Angela

Stayed 6 nights in May 2022

10/10 Excellent

Stefan

Liked: Cleanliness, room comfort

The perfect place to relax for a week

Hibiscus was a beautiful place to relax and unwind. Location is perfect with easy walking distance to everything in town as well as the beach and the marina. We especially loved the semi-private terrace extension from the living room where we spent many hours enjoying breakfasts and dinners. And both pools at this resort are beautiful…clean and inviting at any hour. Oh, and the bed in our room was super comfortable! We slept amazingly. Thanks for a great week.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property, just a (very) short walk from the center of town. Comfortable, relaxing and full of all the amenities you could need for a self sustained holiday. Just fantastic!
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the atmosphere the gardens made you feel like you were in paradise.
Stayed 5 nights in May 2021