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Hibiscus Resort & Spa

3.5 star property
3.5-star spa aparthotel near Macrossan Street

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Hibiscus Resort & Spa

Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, sun loungers
Apartment, 1 Bedroom | Terrace/patio
Studio, Jetted Tub
Apartment, 3 Bedrooms | Terrace/patio
Apartment, 1 Bedroom | Private kitchenette

Overview of Hibiscus Resort & Spa

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • DryerDryerDryer

Explore the area

Map
22 Owen Street, Port Douglas, QLD, 4877
  • Popular LocationMacrossan Street2 min walk
  • Popular LocationFour Mile Beach6 min walk
  • Popular LocationPort Village Shopping Centre7 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)64 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Jetted Tub

Studio, Jetted Tub

Studio, Jetted Tub

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 160 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds OR 2 King Beds and 2 Twin Beds

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

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Pool
Ramada Resort by Wyndham Port Douglas
Pool
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Parking included
Free WiFi
4.2 out of 5, Very good, (752)
The price is CA $190
per night
CA $209 total
includes taxes & fees
30 Apr - 1 May
Ramada Resort by Wyndham Port Douglas

About the area

Port Douglas

Close to the beach.Your stay at this Port Douglas aparthotel places you within a 10-minute walk of Macrossan Street and Four Mile Beach. Port Village Shopping Centre and Anzac Park are also within half a mile (1 km).
View more Aparthotels in Port DouglasOpens in a new window

What's nearby

  • Macrossan Street - 2 min walk
  • Four Mile Beach - 6 min walk
  • Port Village Shopping Centre - 7 min walk
  • Crystalbrook Superyacht Marina - 8 min walk
  • Sugar Wharf - 9 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • N17 Burger Co - 7 min walk
  • Hemingway's Brewery - 7 min walk
  • Wicked Ice Creams - 3 min walk
  • Rattle N Hum - 4 min walk
  • Origin Espresso - 4 min walk

About this property

Hibiscus Resort & Spa

3.5-star spa aparthotel near Macrossan Street
Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Hibiscus Resort & Spa. Free self parking is available.

This 3.5-star Port Douglas aparthotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1996
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Slovak

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Spa tub
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Body treatments
  • Hot stone massages
  • Body wraps
  • Prenatal massage
  • Aromatherapy
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Family friendly

  • Cribs (infant beds): AUD 10.0 per day

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65.0 per day

Bathrooms

  • Shampoo
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Library

Entertainment

  • Flat-screen TV with digital service
  • DVD player

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue grill
  • Garden
  • Outdoor furniture

Laundry

  • Dryer
  • Laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 42 rooms
  • 3 floors
  • 2 buildings
  • Built in 1996
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

This property will be closed from January 22 2024 to April 7 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Hibiscus Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 185 reviews" "
Rating 8 - Good. 83 out of 185 reviews" "
Rating 6 - Okay. 21 out of 185 reviews" "
Rating 4 - Poor. 5 out of 185 reviews" "
Rating 2 - Terrible. 2 out of 185 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, amenities
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness
Great location and very friendly staff
Stayed 5 nights in Aug 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023

6/10 Okay

April

Travelled with family
Liked: Room comfort
Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
Stayed 5 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great Balinese vibe
Stayed 3 nights in Apr 2023

10/10 Excellent

nicole Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 pools, quiet but close to everything location and Balinese feel.

10/10 Excellent

Meaghan Jane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Stayed 3 nights in Nov 2022

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Stayed 7 nights in Aug 2022