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"Front desk personnel was very friendly and courteous through out our stay. As well as the restaurant/cafe staff. " More

By a verified traveller on Fri 21 May 2021

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Hotel Description

3.5-star hotel near Moda Center

City center stay

Within a 10-minute walk of this Lloyd District hotel, you'll find Moda Center and Veterans Memorial Coliseum. Pioneer Courthouse Square and Tom McCall Waterfront Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 241 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, DVD players, and room service are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$192* Per night/room 8 Aug. - 9 Aug.

Presidential Suite, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Portland Downtown Convention Center, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Portland Downtown Convention Center, an IHG Hotel

Everyone (9) Couples (1) Family (5)
5 out of 5
Front desk personnel was very friendly and courteous through out our stay. As well as the restaurant/cafe staff.

Posted by on 21 May 2021

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Comment from Hotel Management

24 May 2021 by Ziggy Lopuszynski, General Manager

Thank you for staying at the Crowne Plaza Portland! We appreciate your feedback.

5 out of 5

Posted by on 9 May 2021

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Comment from Hotel Management

20 May 2021 by Ziggy Lopuszynski, General Manager

Thank you for staying at the Crowne Plaza Portland! We appreciate your feedback.

5 out of 5
I was pleasantly surprised to see a mini fridge and microwave as some of the more expensive hotels I have stayed in did not have those amenities. It made it easy to bring leftovers back with us. Overall the room was spacious and comfortable and the staff friendly.

Posted by on 4 May 2021

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Comment from Hotel Management

4 May 2021 by Ziggy Lopuszynski, General Manager

Thank you for staying at the Crowne Plaza Portland! We appreciate your feedback.

5 out of 5
Staff friendly and informative. Fast check in and out. No issues and very clean!!

Posted by on 21 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by Ziggy Lopuszynski, General Manager

Thank you for staying at the Crowne Plaza Portland! We appreciate your feedback.

5 out of 5
Very friendly staff. Clean and comfortable rooms.

Posted by on 21 Mar. 2021

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Comment from Hotel Management

22 Mar. 2021 by Ziggy Lopuszynski, General Manager

Thank you for staying at the Crowne Plaza Portland! We appreciate your feedback.

5 out of 5

Posted by on 17 Jan. 2021

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Comment from Hotel Management

2 Feb. 2021 by Ziggy Lopuszynski, General Manager

Thank you so much for your excellent review. We hope to have the opportunity to serve you again.

1 out of 5
under construction, messy, was supposed to get two queen beds on first or second, floor for handicapped daughter, and didn't. got a queen with a pull-out sofa, was supposed to have a bath-tub, and it didn't, the coffee they had sucked! and only got luke warm!will never go back again!

Posted by , from Veneta on 4 Nov. 2020

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Comment from Hotel Management

16 Nov. 2020 by Ziggy Lopuszynski, General Manager

I apologize that we did not exceed this guests expectations. I will review his concerns with my staff so we can take the necessary actions going forward.

4 out of 5
It has room service, menu is not extensive but it is great and food is plentiful and very good.

Posted by , from Portland on 22 Sep. 2020

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Comment from Hotel Management

22 Sep. 2020 by Alison

Thank you for sharing your experience. We are glad you liked the food! We hope to see you again, Jaime.

4 out of 5

Posted by on 26 Nov. 2019

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2 out of 5
We arrived at 5:30pm to be told our room had not been cleaned yet. I made these reservations in April for a check-in in Sept. I asked how long it would take to get the room done. 1 person behind the counter said 45 mins and another said "we'll just have them do a quick clean" In 15 mins they said the room was ready- you can imagine the rest: trash on the bathroom floor, carpet didn't look as through it had been swept, and safe wouldn't open. One Reception person told the man assisting us to give us free breakfast tickets. He said "why?" He had already made sarcastic remarks about the large group of people who were staying there for a seminar in town. Then he charged us $24 X 2 for parking onsite. Give that for free if you want to show some concern. I didn't give it a "Horrible" but feel like it.

Posted by , from Washington on 2 Oct. 2019

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About the Crowne Plaza Portland Downtown Convention Center, an IHG Hotel

Location 1441 NE 2nd Avenue, Portland, OR 97232

Property Features

As a guest of Crowne Plaza Portland Downtown Convention Center, an IHG Hotel, you'll find an indoor pool, a spa tub, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 13,400 square feet (1 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Portland Downtown Convention Center, an IHG Hotel. You'll have access to the health club at a partner property. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. This 3.5-star Portland hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 10 levels
  • 13,400 sq ft of conference space
  • 1 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Portland International Airport (PDX) (19 km / 11.8 mi)
  • Train station: Portland Union Station (2.1 km / 1.3 mi)
  • Metro station: Rose Quarter Transit Center (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Portland Downtown Convention Center, an IHG Hotel offers 241 accommodations with DVD players and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

The Boxwood Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Onsite venue #2 - restaurant. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.00 and USD 21.00 for adults, USD 5.50 and USD 5.50 for children (approximately)
  • Airport shuttle fee: USD 10 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Portland Downtown Convention Center Hotel
  • Crowne Plaza Hotel Portland Downtown Center Convention
  • Crowne Plaza Portland Downtown Convention Center
  • Crowne Plaza Portland Downtown Convention Center

You should know

  • Crowne Plaza Portland Downtown Convention Center, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.