Holiday Inn Portland-By the Bay by IHG

4.0 star property
3-star hotel near Portland Museum of Art

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Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby lounge
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
88 Spring St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪3 min walk‬
  • Place, Portland Museum of Art
    ‪3 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪10 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Communications, Mobil)

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(132 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Bay View, Corner

8.0 out of 10
Very good
(1 review)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(9 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(71 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Portland

Downtown Portland stay.A stay at this Downtown Portland hotel places you steps from Portland Museum of Art and within a 5-minute walk of Cross Insurance Arena. Also, State Theatre is within half a mile (1 km) and Maine Medical Center is within 2 miles (3 km).

What's nearby

  • Cross Insurance Arena - 3 min walk - 0.3 km
  • Portland Museum of Art - 3 min walk - 0.3 km
  • State Theatre - 5 min walk - 0.5 km
  • Merrill Auditorium - 10 min walk - 0.9 km
  • Maine Medical Center - 16 min walk - 1.4 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Taco Escobarr - ‬4 min walk
  • Speckled Ax
  • ‪Port Of Call - ‬1 min walk
  • ‪Nosh Kitchen Bar - ‬4 min walk
  • ‪Little Tap House - ‬2 min walk

About this property

Holiday Inn Portland-By the Bay by IHG

3-star hotel near Portland Museum of Art
As a guest of Holiday Inn Portland-By the Bay by IHG, you'll find an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay by IHG. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Portland hotel is smoke free.

  • 239 guestrooms or units
  • 11 levels
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 mi
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 885 out of 1448 reviews
Rating 8 - Good. 364 out of 1448 reviews
Rating 6 - Okay. 126 out of 1448 reviews
Rating 4 - Poor. 42 out of 1448 reviews
Rating 2 - Terrible. 31 out of 1448 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities
When arrived and pulled up under the covered area where the front doors are to go in, my wife was dropping me off to go inside to check in. While obtaining my wallet to go inside an employee walked out and rudely said you can’t park here. I informed them I know m. My wife was dropping me off to go check in and I was in the process of stepping out of my vehicle. After checking in and entering into our room the door would not shut all the way. The door frame was not aligned which caused the door to not close very good. The deadbolt lock would get stuck. The manager on duty came up to assist and just told us to be sure to just shimmy the lock and it would close. No offer to swap room. So we stayed and felt with it. After our first night, the next morning the bathroom counter was covered in water and water was on floor. There was a leak under the faucet. The hotel sent a maintenance crew up to fix it. Other than those issues we had no other issues. We had called to ask for the manager to voice our complaints and was told they would have the manager call us. We never heard back. We were only there two days so we didn’t bother to pursue it further. We decided we would not be staying there next time. The hotel lobby and rooms were clean but after the experience we had we were not pleased.
Stayed 2 nights in Jan 2026

8/10 Good

ROBERT, LENOX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat at the hotel, so I cannot comment about the restaurant, but the hotel was very clean and the rooms were very comfortable. The staff was very polite and helpful. The only reason I did not give them a 5 star rating was that the hot water ran out on the day we checked out. However, I would definitely stay there again.
Stayed 2 nights in Dec 2025

8/10 Good

AMY, Portland

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 2 nights in Oct 2025

8/10 Good

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cary

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait, enjoy or not stay at the Holiday Inn Portland. Hotel was surprisingly very nice, clean, super comfortable bed, and the breakfast was enjoyable.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was very helpful with getting us checked in and parked. Lot was convenient. Hotel was very quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Stayed 1 night in Sep 2025

6/10 Okay

melvin

High price. Modest rooms. Great location No housekeeping for while stay
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Too expensive. It’s ridiculous that hotels in Portland Maine are $600-900 a night. I can stay in Boston or Vegas for cheaper. If this keeps up good luck having anyone come to Portland to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge gentleman was exceptional, and the rest of the team excellent. Thoroughly enjoyed my stay…
The view I woke up to….🙏🙌🙌🙌✝️
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some questionable people around the property at night.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is loud but works great! Everything was great!
Stayed 3 nights in Sep 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location, some nice updates to an older hotel. Beds were too soft and they should have microwaves. Rooms were spacious and hotel had a great indoor pool
Stayed 3 nights in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Free parking!
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were adequate, staff was friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Landon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Holiday Inn. Within walking distance from downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Onkei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Awesome view of the water in the room. Room was clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, loved our short stay
Stayed 1 night in Sep 2025

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but noisy.

Very clean room with super comfortsble bed. The room was not very sound proof. We heard neighbors talking into the morning and doors to other rooms slamming quite loudly.
Stayed 2 nights in Sep 2025