Acceptable cleanliness. But I was surprised that the hotel does not provide shampoo and conditioner. Only body wash. Even a Motel 6 provides you with shampoo/conditioner.
This hotel was in a great location for all we wanted to see while in Portsmouth. The coach and rail are both walkable and the Victory and other museums were closeby. The Gunwharf Quays are within walking distance too for shopping and food.
The hotel was okay for the price. Our room wasn't the cleanest and there was mold in the bathroom. The breakfast buffet left much to be desired but maybe would have been better if we were there for the start of it.
The staff were very friendly and overall the stay was good!
If you are interested in the Victory or the Mary Rose it is right across the street. Super great. Parking down the street was easy but prefer not to have to do it. But if you have to remote park, it wasn't a big deal. It was pretty easy.
We were allocated a disabled room. We booked a standard room 3 months prior, but this was all that was available. We felt uncomfortable because the room was set up for people with disabilities. It had a low bed, low sink, a seat attached in the shower, loads of safety hand holds and alarm cords everywhere in case of emergency. We felt like we were in a hospital and did not feel like we were in a nice hotel. It was very disappointing and we did not enjoy it.
Bad!!
I was made to pay for my booking twice, as the hotel did not have a record of my payment through hotels.com. Hotels.com have refused to refund me