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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property
3.5-star hotel near Portsmouth Naval Shipyard Museum

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Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Property amenity
Creator video - submitted by Journeyswithkris
Lobby
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Place, Children's Museum of Virginia
    ‪3 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Portsmouth

On river.With a stay at this Portsmouth hotel, you'll be steps from Portsmouth Naval Shipyard Museum and a 5-minute walk from Children's Museum of Virginia. Waterside District and MacArthur Center are also within 2 miles (3 km).

What's nearby

  • Portsmouth Naval Shipyard Museum - 3 min walk - 0.3 km
  • Children's Museum of Virginia - 3 min walk - 0.3 km
  • Waterside District - 14 min walk - 1.3 km
  • Town Point Park - 16 min walk - 1.4 km
  • Norfolk Scope - 5 min drive - 4.7 km

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪Church's Chicken - ‬13 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Waterside Marina - ‬19 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Stripers Waterside - ‬17 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5-star hotel near Portsmouth Naval Shipyard Museum
Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 24355 sq ft of conference space
  • 2192 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1005 reviews
Rating 8 - Good. 208 out of 1005 reviews
Rating 6 - Okay. 113 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

James

Stayed 3 nights in Nov 2025

10/10 Excellent

Dr. Jessie

Stayed 1 night in Nov 2025

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, amenities
Staff was very nice and welcoming. I absolutely loved the shower and how the water pressure was so good! We were on the 16th floor and had a great view. We stayed in one of the upgraded rooms and it was pretty basic. It was a little dusty but the cleaning lady came and clean med the floor once I let her know. The streaming for Netflix was also out but we were given a comp on our parking in exchange for the streaming issue. It was a nice 3 days stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

2/10 Terrible

Jacqualine

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No phone no T V please discount this price
Stayed 1 night in Nov 2025

8/10 Good

Sharese

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Stephen

They did not find my reservation, I canceled reservation.
Stayed 1 night in Nov 2025

8/10 Good

Howard

Stayed 1 night in Nov 2025

2/10 Terrible

Tanya C

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was given a 2 queen beds room. Unbelievably one of the beds was still dirty from previous illows etc all smelly and disheveled. I assumed rooms wld be clean. Yet counter tops, desk, end tables all dirty w drinks spills. Floor v dirty & I stupidly walked in my barefeet, yuck. Bathroom had 1 towel. They actually asked me 'what do u want us to do?' Since it was so late I agreed to stay there w an awful night of nearly an hour of doors slamming. First thing I rang front desk & was told housekeeping were on their way. Not sure if they were coming from another county as they never arrived. I went downstairs & again was told 'oh no, so sorry - we will have the entire room cleaned & refreshed in all areas. Well you can guess what happened, I got back at 10pm, room was exactly same, absolutely filthy. This time I rang & said no more excuses just move me. New room was fine and again just 1 towel. The next day I did get more towels. In my 4 day stay, despite many assurances, promises & guarantees that it would happen, not one single time did housekeeping clean my room. Wet towels, trash, etc. It's beyond unacceptable. The elevators are dirty, floors down in common areas dirty, i saw the same trash in a corner all 4 days. Most of the staff have their heads down & on their phones except Alisha the only one who tried to follow up but housekeeping let her down. We stayed 2yrs ago & it was v nice. It is not at all nice now, just awful in practically every single way.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alaina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the hotel had everything you could need/want besides a hot tub!
Stayed 2 nights in Nov 2025

6/10 Okay

Terry

Stayed 3 nights in Nov 2025

6/10 Okay

Harold

Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The overall location and service were great. Attended the Norfolk wine festival. The location was perfect!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sadiel

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Mitchell

Monday night bar was trashed. Bartender didn’t even pick up when we wanted to sit at the bar. You lost 4 drinks because we just left.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gabriella

Stayed 1 night in Nov 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities
it was beautiful the view was amazing the whole building was gorgeous i will definitely be back
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location and courtesy of staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Noe

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing! The view was especially. Very clean, warm/welcoming atmosphere. Only negative thing was someone stole my air buds out my room
Stayed 3 nights in Nov 2025

10/10 Excellent

Jocasta

Stayed 1 night in Nov 2025

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is always cheerful and very helpful. It is my place to stay in the Portsmouth/Norfolk area
Stayed 1 night in Nov 2025

8/10 Good

Dana

Liked: Cleanliness, room comfort
N/A
Stayed 1 night in Nov 2025