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Hotel General Old Town Prague

5.0 star property
5-star luxury hotel near Charles Bridge

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Photo gallery for Hotel General Old Town Prague

Premium bedding, minibar, in-room safe, desk
Gym
Couples dining
Reception
Front of property

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
10 Svornosti, Prague, Hlavní město Praha, 150 00
  • Place, Staropramen Brewery
    ‪6 min walk‬
  • Place, Dancing House
    ‪11 min walk‬
  • Place, Charles Square
    ‪11 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪17 min drive‬

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About the area

Prague

Central Prague getaway .Your stay at this Smichov hotel places you within 2 miles (3 km) of Charles Bridge and Old Town Square. Prague Astronomical Clock and Prague Castle are also within 2 miles (3 km).

What's nearby

  • Staropramen Brewery - 6 min walk - 0.6 km
  • Novy Smichov Shopping Centre - 8 min walk - 0.7 km
  • Dancing House - 11 min walk - 0.9 km
  • Charles Square - 11 min walk - 1.0 km
  • Wenceslas Square - 2 min drive - 1.7 km

Getting around

  • Zborovská Stop - 3 min walk
  • Praha-Smichov Station - 15 min walk
  • Vaclav Havel Airport (PRG) - 38 min drive

Restaurants

  • ‪Ty kávo! - ‬3 min walk
  • ‪Dílna - ‬4 min walk
  • ‪Bar&Cafe Brothers - ‬3 min walk
  • ‪9ítka - ‬3 min walk
  • ‪Pivnice Jamajka - ‬3 min walk

About this property

Hotel General Old Town Prague

5-star luxury hotel near Charles Bridge
Hotel General Old Town Prague offers its guests a children's pool, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 4 beach bars, a swim-up bar, and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and coworking spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A nightclub, spa services, and multilingual staff are also featured at the luxury Hotel General Old Town Prague. You'll have access to the indoor pool and outdoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Prague hotel.

  • 20 guestrooms or units
  • 5 levels
  • 4 bars on the beach
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 1890
  • Nightclub
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Hotel General Old Town Prague offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 40-cm Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Prague hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Secured, covered self parking on site (EUR 20 per night)
  • Limited onsite valet and self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
  • 4 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Indoor pool
  • Indoor pool (guest access)
  • Nightclub
  • Outdoor pool (guest access)
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas

Room amenities

Entertainment

  • 40-cm smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive lockbox information
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights
  • Resort fee: EUR 2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 33 per vehicle (maximum occupancy 6)
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 5:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Hotel General Old Town Prague Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

5.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

Reviews

2/10 Terrible

JUDR Janeta

Disliked: Staff & service, amenities
My trip in hotel General was terrible
Stayed 2 nights in Dec 2025

2/10 Terrible

Matti

Business traveller
Disliked: Cleanliness, staff & service, amenities
Cleanliness and quality wasn’t just what was promised or what it looked like when I was making the reservations. The staff was a bit clueless of any simple request I had, for instance not knowing if they had shaving kit or dental kits. In the pictures it clearly shows that there should be a gym which was simply not true. Also, nothing was included and the quality of breakfast for instance was just bad.
Stayed 1 night in Dec 2025