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4.0 out of 5

"Service and food was not par the price you pay. " More

By a verified traveller on Wed 20 Mar 2024

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Hotel Description

Beachfront resort near Princeville Makai Golf Club

On the beach

Stay at this Princeville resort and you'll be within 2 miles (3 km) of Princeville Makai Golf Club and 6 miles (10 km) of Princeville Botanical Gardens. Hanalei Bay is within 6 miles (10 km) and Anini Beach is within 9 miles (15 km).

Poolside dining

A full-service spa, 2 outdoor pools, and a 24-hour gym are all featured at this smoke-free resort. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 poolside bars and get perks like free WiFi.

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $1,357* Per night/room 8 Apr. - 9 Apr.

Suite (Napali)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Terrace, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Penthouse (Makana)

Bed Count 2 King Beds Maximum Occupancy 3 Max

1 Hotel Hanalei Bay ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for 1 Hotel Hanalei Bay

Everyone (1) Family (1)
5 out of 5

Posted by on 17 Jul. 2023

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Comment from Hotel Management

3 Sep. 2023 by pamela

Mahalo, we are so happy you enjoyed your stay with us we look forward to your return.

3 out of 5
Service and food was not par the price you pay.

Posted by on 20 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Gaby

Aloha Muge,Mahalo for choosing to stay with us at 1 Hotel Hanalei Bay during your recent visit to Kauaʻi. It was a pleasure to share our sanctuary with you. I regret to hear there were some items including our food and service that fell short of our goals and your expectations. Please accept my sincere apologies for the shortcomings you experienced during your stay. Your feedback has been shared with our team and we are actively addressing your concerns. I do hope for the opportunity to welcome you back to our resort.

Property Features

1 Hotel Hanalei Bay offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 5 meeting rooms. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury 1 Hotel Hanalei Bay. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. A complete renovation of 1 Hotel Hanalei Bay was completed in February 2023. This Princeville resort is smoke free.

  • 252 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 bars by the pool
  • Built in 1985
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

1 Hotel Hanalei Bay offers 252 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 42-inch LCD televisions come with pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Princeville resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Hawaiian cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

BAR - This bar is located by the pool. Open daily.

Coffee Shop - Onsite bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Massages on beach
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is GE-163-548-3648-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • State tax ID - GE-163-548-3648-01
  • Staffed front desk
  • Renewable energy source - solar
  • Children stay free 12
  • Credit card pre-authorization
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 65 for adults and USD 26 for children
  • Valet parking fee: USD 52.36 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Princeville St. Regis
  • Regis Resort
  • St. Regis Princeville
  • St. Regis Princeville Resort
  • The St. Regis Princeville Resort
  • The St Regis Princeville
  • Princeville Resort
  • 1 Hotel Hanalei Bay Resort
  • 1 Hotel Hanalei Bay Princeville
  • 1 Hotel Hanalei Bay Resort Princeville

You should know

  • Pool access is available 24-hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 15-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.