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4.6 out of 5

"The people are amazing, kind and attentive during your stay with them. " More

By a verified traveller on Wed 28 Jul 2021

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Hotel Description

4-star beachfront hotel near Grace Bay Beach

On the beach

You'll be within half a mile (1 km) of Grace Bay Beach and 2 miles (3 km) of The Regent Village Shopping Mall with a stay here. Salt Mills Plaza and Leeward Beach are also within 2 miles (3 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, 2 outdoor pools, and a restaurant. Relax with free beach cabanas, sun loungers, and beach umbrellas. Enjoy the spa tub and perks like free self parking and free WiFi.

Free wired Internet, microwaves

Featuring conveniences like washers/dryers and microwaves, the 92 guestrooms also offer free wired Internet and TVs with cable channels. Other amenities include balconies or patios, DVD players, and coffee/tea makers.

Studio, 1 King Bed, Garden View (Studio, Botanical view)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$344* Per night/room 30 Oct. - 31 Oct.

Studio, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Condo, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Condo, 2 Bedrooms, Garden View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Condo, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Condo, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal West Indies Resort ratings based on 46 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal West Indies Resort

Everyone (19) Couples (16) Family (10)
5 out of 5
The people are amazing, kind and attentive during your stay with them.

Posted by on 28 Jul. 2021

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5 out of 5
The property was very beautiful. The food service was very slow.

Posted by on 28 Jul. 2021

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3 out of 5

Posted by on 23 Jul. 2021

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4 out of 5
Great return to travel trip. The resort was doing all that I expected from a beach location.

Posted by on 11 Jun. 2021

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1 out of 5
This property staff was absolutely HORRENDOUS! Never in my life have I spent so much money to be somewhere and the service be unbelievable. They were rude. They rolled their eyes and were annoyed with us for everything. Any time we asked them a question about the island it was like it was an inconvenience for them to answer. They supposedly have free kayaks and Hobie Cats to use but EVERY SINGLE TIME (without fail) that we asked to use them, they gave us some excuse as to why we couldn’t. Our door lock ran out of battery and locked us out of our room and it took an hour for someone to finally come fix it so we could get into our room. I asked for laundry detergent and the front desk never sent it over. I know this sounds like a lot of little things but we spent $2,400 A PIECE! To be on that island in that resort and it was just absolutely horrific. We hated the resort staff and they way they treated us. We will NEVER return!

Posted by on 8 Mar. 2021

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4 out of 5
Very attractive and well kept grounds. About 15 minutes walk into the main Grace Bay shopping/dining area so didn't need a car.

Posted by , from Austin, TX on 7 Nov. 2020

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4 out of 5
It was all good except for the restaurant. The old restaurant was much better -- not sure when they switched. The food is barely mediocre and the service is AWFUL. We stopped eating there after the first day. Also, although they have coffee makers in the room, they don't work well. So had to pay $4 per cup for coffee in the restaurant.

Posted by on 14 Jan. 2020

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5 out of 5
Nice location, beautiful grounds, people could of been friendlier

Posted by on 11 Jan. 2020

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5 out of 5
Very relaxing place to stay for the break between Christmas and New Year’s. The staff was great.

Posted by on 1 Jan. 2020

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4 out of 5
Our 7th time here at the RWI. Room had been freshened a bit. Furniture could use updating. Pool and beach were as usual .... fantastic. Internet was out for two days, which was not good. Worst thing was the noise from the restaurant, Pelican Bay, loud and late into the evening. Especially when they hosted a wedding or reception.

Posted by on 15 Dec. 2019

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Property Features

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Royal West Indies Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a spa tub, a garden, and a terrace. Self parking is free. This 4-star Providenciales hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • 8 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Royal West Indies Resort offers 92 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies or patios. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Washer and dryer
  • Private balcony or patio
  • Television
  • Cable channels
  • DVD player
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Royal West Indies Resort has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indies Royal
  • Resort West Indies
  • Royal West
  • Royal West Indies
  • Royal West Indies Providenciales
  • Royal West Indies Resort
  • Royal West Indies Resort Providenciales
  • West Indies Resort
  • West Royal
  • Royal West Indies Hotel Providenciales
  • Royal West Indies Resort Turks And Caicos/Providenciales
  • Royal West Indies Resort Hotel
  • Royal West Indies Resort Providenciales
  • Royal West Indies Resort Hotel Providenciales

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.