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Hotel Boutique Casareyna

4.5 star property
4.5-star luxury hotel near Guardian Angel

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Photo gallery for Hotel Boutique Casareyna

Exterior
Superior Room, Bathtub
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000
  • Puebla Convention Center
    ‪2 min walk‬
  • Puebla Cathedral
    ‪8 min walk‬
  • Zócalo de Puebla
    ‪8 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Master suite

Master suite

Master suite

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Bathtub

Superior Room, Bathtub

Superior Room, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

Central Puebla getaway .At this Puebla Historic Center hotel, you'll be steps from Guardian Angel and within a 15-minute walk of Santo Domingo Church. Puebla Cathedral and Basilica of the Immaculate Conception are also within 2 miles (3 km).

What's nearby

  • Puebla Convention Center - 2 min walk - 0.2 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Santo Domingo Church - 10 min walk - 0.9 km
  • Centro Expositor - 4 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 39 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬2 min walk
  • ‪Tarlets Coffee - ‬2 min walk
  • ‪Italianni's - ‬2 min walk
  • ‪Taquería los Ángeles - ‬2 min walk
  • ‪Musa Cultura Visual - ‬2 min walk

About this property

Hotel Boutique Casareyna

4.5-star luxury hotel near Guardian Angel
Hotel Boutique Casareyna offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Boutique Casareyna. For a fee, parking is available.

This 4.5-star Puebla hotel is smoke free.

  • 46 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
Hotel Boutique Casareyna offers 46 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

SPA DE LA REYNA has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Covered self parking fee: MXN 100 per night
  • Covered valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 832 out of 1005 reviews
Rating 8 - Good. 123 out of 1005 reviews
Rating 6 - Okay. 29 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Wonderful stay at a beautiful hotel. The rooms are gigantic and the courtyards are beautiful. The zocolo is not far but you do have to cross a very busy street so take caution. The beds were somewhat on the hard side but most of our party thought they were fine. The staff was welcoming and friendly. They do give you coupons for free tequila- the silver only. We would definitely return.
Stayed 2 nights in Mar 2025

8/10 Good

DARRYL

Stayed 5 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a great value

Great hotel. Spacious well appointed rooms. The restaurant on site is excellent. Would definitely recommend and stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ac didn’t work, was hard to sleep, second night we were moved to another room. Towels need to be updated. Amazing environment
Stayed 1 night in Mar 2025

8/10 Good

Gabor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean hotel in a good location; 800m walk to historical district. Apparently with one of the best restaurants in town. But it has no concierge service - you have to figure out and arrange everything yourself. Also, there isn’t a small convenience shop to get water or whatever small items you might need.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times - whenever we visit Puebla. Always as close to perfect as is possible. The restaurant is wonderful, staff well-trained and friendly and polite and efficient.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here and trust it will be exemplary
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela, San Diego

Travelled with group
The place it’s clean beautiful and very comfy
Stayed 4 nights in Feb 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, would stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to attractions, clean, nice decor, excellent customer service by all staff I encountered from check-in, restaurant and spa. Reasonable prices and good food at restaurant.
Stayed 3 nights in Feb 2025

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, excelente servicio, la comida deliciosa. Definitivamente regresamos.
Stayed 1 night in Feb 2025

10/10 Excellent

Alfonso, Chattanooga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel, great service and very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Tzafrir and michal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel with large rooms and elegant atmosphere Excellent place to enjoy on an extended stay.
Stayed 9 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

Great spot. Everything was to my liking. People were pleasant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel truly stands out as a gem, with its decor and style of rooms being incredibly impressive. There is an excellent restaurant located on the property, ensuring guests have convenient access to fine dining. The staff are exceptionally friendly, and the rooms are spacious; one of our rooms features two separate bedrooms, while another includes a small sitting area. Additionally, the hotel prioritizes safety, and many attractions are within a 15-minute walking distance. I will stay here again and recommend to family and fiends
Stayed 2 nights in Nov 2024

10/10 Excellent

Junhua

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great food, well recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Stayed 3 nights in Dec 2024

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent in the restaurant
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Casareyena. It's always spotless, and I love the pool and the location. The staff are always polite, and the ample rooms have comfortable beds. I hope to return next year!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kathy

Stayed 3 nights in Dec 2024

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casareyna is a well-appointed boutique hotel. The rooms are spacious. The restaurant is excellent and reasonable. The location is a little removed from the city center but walking distance. Our recent 3-night stay at Casareyna was great except for the charges for coffee pods ($35 pesos each). You would think that a luxury boutique hotel like Casareyna would have a daily complimentary coffee as part of their amenities. However, their management decided to save some money by not providing free coffee during the entire stay, but charge their guests. We were baffled. The front staff felt the same way and agreed with us. But, they were just following management orders. We’re hoping that the management would see this review and consider making the coffee fully complimentary during the entire stay to create an even more memorable experience. Perhaps provide a daily set of free coffee pods each day and charge anything beyond if guests ask for more. Sometimes a small negative experience is what guests often remember the most during their stay. Also, Casareyna doesn’t have a lobby per se. The reception room is quite small. We think it would benefit them and their guests to have a sitting area. They have a lot of dead spaces that could be turned into a nice lobby/sitting area. We’d still recommend Casareyna. However, we want coffee drinkers to know and expect that they would get charged for coffee. FYI, you get 2 pods (1 regular and 1 decaf) during your entire stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlon, Berkeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming hotel located very close to downtown. It is a beautiful property with wonderful rooms. The pool and spa are great extras. Also, the hotel restaurant is considered one of the best in Pueblo. Make sure to try it! Highly recommended.
Stayed 4 nights in Nov 2024