Caracol Plaza

3.5 star property
3.5-star beach hotel near Zicatela Beach

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Caracol Plaza

Photo gallery for Caracol Plaza

Living area
Standard Room, 2 Double Beds, Ocean View | Beach/ocean view
Breakfast, lunch, dinner served; international cuisine
Bathroom sink
Gym

Overview of Caracol Plaza

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980
  • Popular LocationCommercial Walkway2 min walk
  • Popular LocationZicatela Beach6 min walk
  • Popular LocationPrincipal Beach7 min walk
  • AirportPuerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)8 min drive

Room options

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ocean View

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Puerto Escondido

Close to the beach.Within a 10-minute walk of the hotel, you'll find Commercial Walkway and Zicatela Beach. Principal Beach and Marinero Beach are also within half a mile (1 km).

What's nearby

  • Commercial Walkway - 2 min walk
  • Zicatela Beach - 6 min walk
  • Principal Beach - 7 min walk
  • Carrizalillo Beach - 3 min drive
  • Puerto Angelito Beach - 3 min drive

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive

Restaurants

  • Bendito's Restauurant y pizzeria italiana
  • Congo
  • Restaurante Estrella del Mar
  • Tlayudas la Ejuteca
  • Restaurante "Junto al Mar

About this property

Caracol Plaza

3.5-star beach hotel near Zicatela Beach
Caracol Plaza offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3767 square feet (350 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Caracol Plaza. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Puerto Escondido hotel.

  • 192 guestrooms or units
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Caracol Plaza offers 192 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Business-friendly amenities include desks and safes. Bathrooms include showers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–noon: MXN 150-250.00 for adults and MXN 150.00-250.00 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Caracol Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150–250.00 for adults, and MXN 150.00–250.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8 AM to 9 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Caracol Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 81 out of 258 reviews" "
Rating 8 - Good. 81 out of 258 reviews" "
Rating 6 - Okay. 49 out of 258 reviews" "
Rating 4 - Poor. 26 out of 258 reviews" "
Rating 2 - Terrible. 21 out of 258 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Manuel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Horrible stay at hotel, no power and water for more than 5 hrs.. I ended up getting another hotel. They didnt even gave a us a compensation. Will never come back.
Stayed 1 night in Jul 2023

2/10 Terrible

Andres

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, worse installations
I asked for towels since the second I got there. I called early the next day again, eventually I walked down where tow of the three girls where having a very pleasant conversation while some of us were still waiting for service.
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

6/10 Okay

alberto

Stayed 7 nights in Jul 2023

10/10 Excellent

Araceli

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bonita vista, atendiendo muy bien

10/10 Excellent

Miguel O

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Breakfast was good everyday. Helpful staff.
Stayed 3 nights in Jun 2023

2/10 Terrible

Milo

Stayed 2 nights in Feb 2023

10/10 Excellent

Heriberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, has a great view of the sea everything is close to the hotel!
Stayed 3 nights in Apr 2023

8/10 Good

Enrique, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities
A comfortable and basic place to stay no frills
Stayed 5 nights in Feb 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool pool
Stayed 1 night in Feb 2023