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4.5 out of 5

"Well, shall I start with the fact they didn’t have my hotel reservation? I showed them my printed itinerary and they were quick to fix the situation. ... " More

By a verified traveller on Sun 18 Feb 2018

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Hotel Description

4-star beachfront hotel near Playa Dorada

On the beach

Your stay at this Puerto Plata hotel places you within a 10-minute walk of Playa Dorada and Playa Dorada Golf Course. Fun City and Lorilar Ranch are also within 3 miles (5 km).

All-inclusive

This all-inclusive hotel features a full-service spa, a nightclub, and 5 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities.

Free WiFi, cable TV

The 425 guestrooms have TVs with cable channels and offer free WiFi and balconies or patios. 24-hour room service, minibars, and coffee/tea makers are also available. Limited housekeeping is available.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swim Out

Bed Count 1 King Bed Maximum Occupancy 3 Max

Emotions by Hodelpa - Playa Dorada ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emotions by Hodelpa - Playa Dorada

Everyone (2)
5 out of 5

Posted by on 13 Nov. 2019

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Comment from Hotel Management

13 Mar. 2020 by Emotions Playa Dorada

Dear guest, Thank you very much for choosing us and taking the time to rate us 5/5 for our great service. Its been our pleasure serving you, Warm regards,

4 out of 5

Nice trip to Puerto Plata.

Pros: My room was one minute from the beach in one direction and one minute from the pool in another. It was perfect. The people were outstanding! Food A+.
Cons: They need to put info in the rooms re WiFi password, room service, local excursions, etc. The printed channel guide didn’t match any TV stations.
Location: I didn’t venture out because I just wanted to relax. I took walks within the Playa Dorado gated compound.
Well, shall I start with the fact they didn’t have my hotel reservation? I showed them my printed itinerary and they were quick to fix the situation. (I’ll be sending a separate email regarding this.) This resort opened under new management in December and despite only being open a short time, they are running quite smoothly. Not all buildings have been redone, but I doubt you’ll notice except for all the landscapers making the areas much nicer. You may hear the occasional drill, but it was not an issue. The decor has been updated (from the previous photos) and it’s crisp and clean. The food was good in the buffet style dining area, but in the individual restaurants, it was terrific. Lolita’s and Amici were wonderful, as was Oregano which serves a Dominican menu. The hotel staff are wonderful and despite a language barrier (not too many spoke English, but that’s more my problem than theirs), we all communicated fine. The one repeating issue I had was the noise level of the resort. There were a lot of events that required shouting and loud music. At night, there is a disco that goes from 12:30 until 2 AM (according to the front desk). If you are facing the pool area where it’s in the middle of everything, you will notice the thumping of the music in your room. I asked if they could just turn the base down the following morning and I think it was a little better, but you’ll still hear the revelers leaving and yelling at each other across the pool area.

Posted by on 18 Feb. 2018

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Comment from Hotel Management

23 Feb. 2018 by Monica, Hodelpa Management

Dear guest, thank you for your compliments on the food, restaurants a la carte, renovations, landscape and A+ service by our staff. We also want to thank you for your recommendations, they are very valuable to improve our standard so we can serve you even better next time you visit us. Warm regards

About the Emotions by Hodelpa - Playa Dorada

Location Playa Dorada, Puerto Plata, 57000

All-inclusive Details

  • Surcharge for premium or imported alcoholic beverages
  • 24-hour room service
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Emotions by Hodelpa - Playa Dorada is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Emotions by Hodelpa - Playa Dorada you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive hotel also offers a children's pool, an outdoor tennis court, and a sauna. Smoking is allowed in designated areas at this 4-star Puerto Plata hotel.

  • 425 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Emotions by Hodelpa - Playa Dorada offers 425 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Amici - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Bigaro - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Oregano - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.

Lolita - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Ergos - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Minimum age to access spa is 13
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50
  • Christmas Eve (24 December) Gala Dinner per child: USD 50 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 50
  • New Year's Eve (31 December) Gala Dinner per child: USD 50 (from 6 to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 50
  • New Year's Day (1 January) Gala Dinner per child: USD 50 (from 6 to 12 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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  • Emotions Hodelpa Playa Dorada Hotel Puerto Plata
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  • Emotions by Hodelpa - Playa Dorada Puerto Plata
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.