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4.5 out of 5

"Well, shall I start with the fact they didn’t have my hotel reservation? I showed them my printed itinerary and they were quick to fix the situation. ... " More

By a verified traveller on Sun 18 Feb 2018

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Hotel Description

4-star beachfront hotel near Playa Dorada

On the beach

Within a 10-minute walk of this Playa Dorada hotel, you'll find Playa Dorada and Playa Dorada Golf Course. Fun City and Lorilar Ranch are also within 3 miles (5 km).

All-inclusive

This all-inclusive hotel features a full-service spa, a nightclub, and 5 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities.

Free WiFi, cable TV

The 425 guestrooms have TVs with cable channels and offer free WiFi and balconies or patios. 24-hour room service, minibars, and coffee/tea makers are also available. Limited housekeeping is available.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
C$156* Per night/room 1 Dec. - 2 Dec.

Adults Only Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Adults Only Jr. Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swim Out

Bed Count 1 King Bed Maximum Occupancy 3 Max

Emotions by Hodelpa - Playa Dorada ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emotions by Hodelpa - Playa Dorada

Everyone (2)
5 out of 5

Posted by on 13 Nov. 2019

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Comment from Hotel Management

13 Mar. 2020 by Emotions Playa Dorada

Dear guest, Thank you very much for choosing us and taking the time to rate us 5/5 for our great service. Its been our pleasure serving you, Warm regards,

4 out of 5

Nice trip to Puerto Plata.

Pros: My room was one minute from the beach in one direction and one minute from the pool in another. It was perfect. The people were outstanding! Food A+.
Cons: They need to put info in the rooms re WiFi password, room service, local excursions, etc. The printed channel guide didn’t match any TV stations.
Location: I didn’t venture out because I just wanted to relax. I took walks within the Playa Dorado gated compound.
Well, shall I start with the fact they didn’t have my hotel reservation? I showed them my printed itinerary and they were quick to fix the situation. (I’ll be sending a separate email regarding this.) This resort opened under new management in December and despite only being open a short time, they are running quite smoothly. Not all buildings have been redone, but I doubt you’ll notice except for all the landscapers making the areas much nicer. You may hear the occasional drill, but it was not an issue. The decor has been updated (from the previous photos) and it’s crisp and clean. The food was good in the buffet style dining area, but in the individual restaurants, it was terrific. Lolita’s and Amici were wonderful, as was Oregano which serves a Dominican menu. The hotel staff are wonderful and despite a language barrier (not too many spoke English, but that’s more my problem than theirs), we all communicated fine. The one repeating issue I had was the noise level of the resort. There were a lot of events that required shouting and loud music. At night, there is a disco that goes from 12:30 until 2 AM (according to the front desk). If you are facing the pool area where it’s in the middle of everything, you will notice the thumping of the music in your room. I asked if they could just turn the base down the following morning and I think it was a little better, but you’ll still hear the revelers leaving and yelling at each other across the pool area.

Posted by on 18 Feb. 2018

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Comment from Hotel Management

23 Feb. 2018 by Monica, Hodelpa Management

Dear guest, thank you for your compliments on the food, restaurants a la carte, renovations, landscape and A+ service by our staff. We also want to thank you for your recommendations, they are very valuable to improve our standard so we can serve you even better next time you visit us. Warm regards

About the Emotions by Hodelpa - Playa Dorada

Location Playa Dorada, Puerto Plata, 57000

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • All onsite activities, and facilities and equipment included
  • 24-hour room service
  • Airport transfers not included
  • Buffet and à la carte dining

Property Features

Emotions by Hodelpa - Playa Dorada is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Emotions by Hodelpa - Playa Dorada you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive hotel also offers a children's pool, an outdoor tennis court, and a sauna. Smoking is allowed in designated areas at this 4-star Puerto Plata hotel.

  • 425 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Emotions by Hodelpa - Playa Dorada offers 425 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Amici - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Bigaro - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Oregano - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.

Lolita - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Ergos - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Massages
  • Minimum age to access spa is 13

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

  • Emotions Hodelpa Playa Dorada All-inclusive property
  • Emotions Hodelpa Playa Dorada Hotel Puerto Plata
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  • Hotel Emotions by Hodelpa - Playa Dorada
  • Emotions Hodelpa Playa Dorada Hotel
  • Emotions by Hodelpa - Playa Dorada Puerto Plata
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  • Emotions by Hodelpa - Playa Dorada Hotel
  • Emotions by Hodelpa - Playa Dorada Puerto Plata
  • Emotions by Hodelpa - Playa Dorada Hotel Puerto Plata
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.