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Best Western Plus The Ivywall Hotel - Palawan

4.0 star property
4-star hotel near NCCC Mall Palawan

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Photo gallery for Best Western Plus The Ivywall Hotel - Palawan

Outdoor pool
Front of property - evening/night
2 restaurants, lunch, dinner served; Filipino cuisine
Bar (on property)
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Rizal Avenue Extension, Puerto Princesa, Palawan, 5300
  • Place, Immaculate Conception Cathedral
    ‪5 min walk‬
  • Place, NCCC Mall Palawan
    ‪13 min walk‬
  • Place, SM City Puerto Princesa
    ‪19 min walk‬
  • Airport, Puerto Princesa (PPS)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed, Non Smoking

Premier Room, 1 Double Bed, Non Smoking

Premier Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Twin Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room

  • Sleeps 3

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite

  • Sleeps 3

View all photos for Deluxe twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe twin Room

  • Sleeps 3

View all photos for Deluxe double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Premier twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier twin Room

  • Sleeps 3

View all photos for Premier double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier double Room

  • Sleeps 3

View all photos for Handicapped twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Handicapped twin Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Single Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Twin Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible - 2 Single, Mobility Accessible, Walk In Shower, Wi-Fi, Coffee Maker, Non-Smoking, Continental Breakfast

Shower, free toiletries, hair dryer, bathrobes

Accessible - 2 Single, Mobility Accessible, Walk In Shower, Wi-Fi, Coffee Maker, Non-Smoking, Continental Breakfast

  • Sleeps 2

Accessible-2 Single, Mobility Accessible, Walk In Shower, Work Desk, Wi-Fi, Non-Smoking, Continental Breakfast

  • Sleeps 2

Twin Room with Two Single Beds and Walk-in Shower - Disability/Non-Smoking

  • Sleeps 2

About the area

Puerto Princesa

Puerto Princesa City Centre stay.With a stay at this Puerto Princesa City Centre hotel, you'll be within half a mile (1 km) of NCCC Mall Palawan and 2 miles (3 km) of Puerto Princesa City Baywalk. Robinsons Place Palawan and Hartman Beach are also within 3 miles (5 km).

What's nearby

  • Immaculate Conception Cathedral - 5 min walk - 0.4 km
  • Palawan Heritage Center - 8 min walk - 0.7 km
  • NCCC Mall Palawan - 10 min walk - 0.8 km
  • SM City Puerto Princesa - 12 min walk - 1.1 km
  • Puerto Princesa City Baywalk - 5 min drive - 2.1 km

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive

Restaurants

  • ‪Junction 1, Puerto Princesa City Palawan - ‬5 min walk
  • ‪Noki Nocs Savory House - ‬4 min walk
  • ‪Kinabuch's Bar and Grill - ‬1 min walk
  • ‪El Txoko - ‬1 min walk
  • ‪KaLui Restaurant - ‬1 min walk

About this property

Best Western Plus The Ivywall Hotel - Palawan

4-star hotel near NCCC Mall Palawan
Best Western Plus The Ivywall Hotel - Palawan offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, gift shops/newsstands, and concierge services are also featured at the business-friendly Best Western Plus The Ivywall Hotel - Palawan. A shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Princesa hotel.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Best Western Plus The Ivywall Hotel - Palawan offers 120 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Outdoor pool, sun loungers
Hue Hotels and Resorts Puerto Princesa Managed by HII
Puerto Princesa City Centre
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 379 reviews
The price is CA $71
CA $85 total
includes taxes & fees
May 10 - May 11
Hue Hotels and Resorts Puerto Princesa Managed by HII

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PHP 1800.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: PHP 1500.00
  • Christmas Eve (December 24) Gala Dinner per child: PHP 750.00 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 1800.00
  • New Year's Eve (December 31) Gala Dinner per child: PHP 900.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Ivywall Hotel Puerto Princesa
Best Western Plus Ivywall Hotel
Best Western Plus Ivywall Puerto Princesa
Best Western Plus Ivywall
Best Plus The Ivywall Palawan
Best Western Plus The Ivywall Hotel
Best Western Plus The Ivywall Hotel - Palawan Hotel
Best Western Plus The Ivywall Hotel - Palawan Puerto Princesa

Best Western Plus The Ivywall Hotel - Palawan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 575 reviews
Rating 8 - Good. 156 out of 575 reviews
Rating 6 - Okay. 40 out of 575 reviews
Rating 4 - Poor. 11 out of 575 reviews
Rating 2 - Terrible. 11 out of 575 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Randall

Liked: Amenities
Great
Stayed 3 nights in Jan 2026

4/10 Poor

Leslie

Travelled with group
Disliked: Amenities, property conditions & facilities
There was a nice welcome from Robert who picked us up from the airport. The staff and locals very nice, the hotel is dated with a musty smell and discoloured not white sheets. Breakfast omg, fried fish heads, swamp water coffee, pork belly minus the pork, greasy fatty bacon, unfried rice and a very dirty breakfast room where the seats look like they were found on a rubbish tip and AC looks like it has never been cleaned. Breakfast again today full and the extra tables not ready for guests, food again very basic, mashed potato from a packet and beef tougher than my shoes Most TV channels don't work, no music channel or radio in the room. The shower is not great if you try to have a hot shower it cuts the shower head and goes to the tap, no hand held shower head and the shower gel/shampoo dispensers don't work well, worst of all Puerto princesa is a giant run down broken dirty slum, with no nice restaurants or bars or even a decent supermarket, you must travel a long way to see anything nice, tuk tuks well overpriced here, would I come here again, NEVER!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

8/10 Good

Audrian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and happy to help.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
Newer
Stayed 1 night in Jan 2026

10/10 Excellent

Rogelio

Stayed 3 nights in Jan 2026

8/10 Good

Grace Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the little details - they replenish our complimentary water everyday, same goes for fresh towels, dental kits, etc... the staff are very attentive during breakfast service. The free airport shuttle service was a pleasant surprise. Our room was spacious and clean. My only suggestion is to have a proper shower door or make the glass partition wider. Water always splatter all over the floor with just the current small glass partition.
Stayed 3 nights in Jan 2026

8/10 Good

homer

Stayed 1 night in Jan 2026

10/10 Excellent

Jamie Diane

Stayed 3 nights in Jan 2026

10/10 Excellent

Cheng, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean friendly staff. Everything was good. I would stay here again
Stayed 8 nights in Jan 2026

10/10 Excellent

Nolibeth, Whitehorse

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything is delicious and the staff are very nice. The dining area looks so fancy.
The room is family room and spacious and clean. The house keeping is doing a good job. The staff every are very nice they will greet you all the time. Th check in process is easy.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa A

Stayed 2 nights in Jan 2026

8/10 Good

Tjung-Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast variety was good but the taste was a little bland to our liking. Staff service was excellent, very polite and friendly. Maintenance could be improved. There are 6 stalls in the women’s toilet on the lobby floor and 4 of them are out of order during our whole 5-day stay. Public area should have priority when they are out of order. Airport shuttle was excellent.
Stayed 4 nights in Dec 2025

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and I was able to have the two twin beds pushed together (I just feel better about not falling out of a twin even if I only used one side). The beds were a bit too firm for my liking but I was still able to get rest. There were no washcloths in my bathroom and I asked the cleaning crew (this is the third hotel I’ve experienced in the Philippines-apparently it’s not standard and you can ask for them). The pool was refreshing! I really enjoyed the privacy there. The staff is very polite. I had dinner my first night in the hotel restaurant; it was okay. There was a large event so wait times were a bit long. Breakfast was buffet style and there’s even an omelette station. Bravo to the chefs at the stations. There was a tour coordinator at the hotel but I decided to use my two days to recharge and relax. There is an on-site spa; really inexpensive! Overall a good stay.
Stayed 2 nights in Dec 2025

4/10 Poor

Alexander Cody

Travelled with partner
Room smell like mold. Food was terrible. Staff seemed unhappy
Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth, Scottsdale

Location was close to everything down town but the property in itself is very tired and not kept. My room had Blk mold around the bathroom mirror. the gym was not there no equipment. The spa was advertised but no therapist around. I also found long female hair in my scramble eggs during my first breakfast there.
Stayed 11 nights in Dec 2025

10/10 Excellent

Baltazar Ramos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff have been amazing. I forgot his name but the van driver was very polite and very professional, soft spoken and well- mannered. JC on the front desk was always funny and very welcoming and helpful. To the maintenance guy that sorted our air-conditioning for 2 nights, bless him, he was very patient and very professional. To the girls in the restaurant, lovely smile in the morning to greet us for breakfast is a very nice experience. The guards by the main entrance are very polite and well mannered. We truly enjoyed our short stay 4D/3N. The staff running the place are exceptional, truly the face of Filipino world class hospitality. The location was amazing. So many good places to eat, our favourite being the Ka Lui Restaurant, it is similar to Subo of Boracay. We love Puerto Princesa and Best Western Plus-The Ivy Wall made it extra special. Thank you everyone.
Stayed 3 nights in Dec 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff went above and beyond
Stayed 2 nights in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, and they had a wide variety of food that they changed up every day. Very well prepared, and not over seasoned.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlo

Stayed 2 nights in Nov 2025

10/10 Excellent

Emma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Stayed here overnight for a business trip - everyone was friendly and efficient. Place was central to everything including the mall and restaurants. Breakfast was satisfying. Very clean and quiet room. Will stay here again in the future.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel is around five minutes drive from airport. There's an ATM next door and also a convenience store. Also a large variety of restaurantsin area. Hotel and staff lovely. Breakfast was good. Rooms are spacious and very clean. A very pleasant stay. vpleasantvstay
Stayed 3 nights in Nov 2025

10/10 Excellent

Margarette

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great service and the buffet was amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really clean and pleasant and in a great location in the centre of Puerto Princesa, only moments walk away from multiple restaurants and a shop/ pharmacy. The room was huge and had everything you need including safe, mini fridge, hairdryer etc. The pool area is lovely, perfect for cooling off after time out in the heat, and there is also massages available in the spa. The best part about the hotel is the staff, they were all incredibly welcoming and friendly, and always happy to help in any way they can!
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast was pretty good. Free shuttle to airport. many restaurants walkable and more and shopping a short trike ride. Nice pool, reasonable gym
Stayed 3 nights in Oct 2025