For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Your stay at this Marina Vallarta property places you within 3 miles (5 km) of Bay of Banderas and La Isla. Malecon is within 6 miles (10 km) and Vallarta Adventures is within 9 miles (15 km).
All-inclusive
This all-inclusive property features 4 restaurants, 2 outdoor tennis courts, and an outdoor pool. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities.
Balconies, plasma TVs
The 324 individually furnished guestrooms offer room service and balconies. Plasma TVs come with cable channels, and other amenities include free minibar items and hair dryers.
Melia Puerto Vallarta All Inclusive ratings based on 30 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Melia Puerto Vallarta All Inclusive
Everyone (9)Couples (1)Family (4)
3 out of 5
The hotel and staff were were nice. The rooms are old and need to be updated.
Posted by a verified traveller on 13 Mar. 2020
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Comment from Hotel Management
14 Mar. 2020
by Juan Carlos Parra / Juan Carlos Parra
Dear Anonymous
We appreciate your preference for choosing Meliá Puerto Vallarta to spend your recent vacation, in the same way, we appreciate the time you took to provide us with your feedback.
On behalf of the entire Meliá team, we are glad to know that your stay has been to your liking, we also regret the inconvenience caused during your stay, I have shared your comments with our corresponding departments to create improvement actions.
We hope to welcome you, your family and your friends back in this your Meliá Puerto Vallarta home.
Cordially
Carlos Parra
Experience
5 out of 5
Posted by a verified traveller on 22 Feb. 2020
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Comment from Hotel Management
24 Feb. 2020
by Juan Carlos Parra / Equipo de Experiencias
Dear Anonymous
We appreciate your preference when choosing Meliá Puerto Vallarta to spend your recent vacation, in the same way, we appreciate the time you took to provide us with your feedback.
On behalf of the entire Meliá team, we are glad to know that your stay has exceeded your expectations. We appreciate your feedback as reviews like yours help us to improve continuously.
We look forward to having the opportunity to welcome you again in this one again in this house Meliá Puerto Vallarta.
Cordially
Carlos Parra
Experience Team
5 out of 5
The property was clean and the service was exceptional. The resort was beautiful and I will definitely stay there again.
Posted by a verified traveller on 30 Jan. 2020
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Comment from Hotel Management
31 Jan. 2020
by MELIÁ VALLARTA
Dear Guest, thank you for your posting. These comments are very motivating for all of us to continue offering the best. We look forward to welcoming you back. Once again, thank you for SHARING!
3 out of 5
The service was great. The guy’s at the pool serving drinks were excellent.
Posted by a verified traveller on 9 Nov. 2019
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Comment from Hotel Management
11 Nov. 2019
by MELIÁ VALLARTA
Dear guest,
Thank you very much for your kind feedback regarding your stay at Melia Puerto Vallarta. These comments are very motivating for all of us to continue offering the best. We look forward to welcoming you back. Once again, thank you for SHARING!
3 out of 5
Impressive obsolete architecture. Customer service could be better. I didn’t like not having a coffee shop/ice cream bar to hang out at!
Posted by a verified traveller on 5 Sep. 2019
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Comment from Hotel Management
9 Sep. 2019
by MELIÁ VALLARTA
Dear Guest,
Thank you very much for your feedback regarding your stay at Melia Puerto Vallarta. That is very useful to continue improving on a daily basis. We appreciate any suggestions, we strive to continually improve our facilities and service to provide best possible experience. It would be a pleasure to have you back soon !
5 out of 5
The staff was excellent throughout out stay. Fast and friendly pool staff. Margarito and Freddy were excellent.
Posted by a verified traveller on 21 Jun. 2019
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Comment from Hotel Management
22 Jun. 2019
by MELIÁ VALLARTA
Dear Guest, Thank you very much for sharing your experince at Melia Puerto Vallarta. Comments like yours, motivates us to continue working day by day to serve you in the best way. It would be a pleasure to have you back soon !
4 out of 5
The property and facilities are outdated and need upgrade badly. Many things in the rooms don't work or malfunction. However staff is very nice and responsive, all requests are promptly addressed. Food is ok, though its variety is mediocre compared to other all inclusive hotels we visited. In general we had a good time.
Posted by Michael, from Mount Prospect, IL, USA on 7 Apr. 2019
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Comment from Hotel Management
8 Apr. 2019
by MELIA VALLARTA
Dear Michael,
Thank you very much for your feedback regarding your stay at Melia Puerto Vallarta. Comments like yours, motivates us to continue working day by day to serve you in the best way. We appreciate any suggestions; we strive to continually improve our facilities and service to provide best possible experience. We hope you return in the future to experience our improvements, it would be a pleasure to attend you!
3 out of 5
The a.c. didn't work good a fan was provide after
The staff were all in bad moods if need anything extra it was hard to get a bar in the pool children were sitting with parents uncomfortable seen
Posted by rudy, from los angeles on 8 Jun. 2018
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Comment from Hotel Management
20 Jun. 2018
by MELIA VALLARTA
Dear Mr./Mrs Rudy,
first of all we thank you for your stay with us and for your valuable time sharing your comments on this forum, thanks to this we have the opportunity to continue improving on a daily basis, our goal is to exceed our guest satisfaction in every service aspect.
We hope you give us your vote of confidence and return in the future to experience our improvements.
Best regards!
1 out of 5
Our worst experience
We took 3 planes to get there, no problems at all. The minute we got to the resort’s lobby there were people complaining about their accommodations but we didn’t pay attention to that. We got to our room and it was a mess. Dirt, cockroaches, the bed wasn’t made no coffee maker no mini bar, the bathroom was a total dump, the AC was broken and the smell was terrible. The paint job is a disaster, you’ll see paint all over the place, some hallways don’t eve have electricity. We had to argue with the staff to get another room, basically the same thing. The food OMG was horrible, always cold no variety of choices and the menu.. why even waste my time on that bunch of crap. Room service is terrible if you even get it. Is a decent place for kids only because the pool is ok and not too deep, but anyone will steal your towels if you leave it unattended. The drinks are good although not too many choices for guests. The one thing I would recommend to everyone is the show they have every night. These guys are trully professional in their craft, really entertaining and they will ask your kids to participate which is a plus. That was what we really enjoy and look forward every night. These guys deserve to be performing in Vegas, that’s how good they are. If you want to ruin your family vacation go to this dump but I will never get near this HORRIBLE dump. This is the most horrible place in Mexico, what a waste of vacation,money and time.
Posted by Alex, from USA on 4 Jan. 2018
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Comment from Hotel Management
8 Jan. 2018
by MELIA VALLARTA
Dear Mr. Alex, first of all we thank you very much for your visit, we also thank you for sharing your opinion on this forum so that we have the opportunity to continue improving on a daily basis. I express my most sincere concern and apologies as Our goal is to exceed our guest satisfaction in every service aspect. I would like to share with you that the hotel has been working and investing by upgrading the facility and rooms.
I have taken special attention from all and each one of the points that you signalize. Please if may I have the room number that you occupied and If you would like to let me know more concerns, please feel free to do so writing an email or call me directly to my Office at the Hotel. We hope you will come back here at Melia Hotels and Resorts to give us another opportunity to show you how unique and memorable your vacation can be!
My best,
Michel Albahary / General Director
4 out of 5
Dining,
Pros:The beautiful large open facility and grounds. The rooms are large, clean and the bed was very comfortable. Some of the elevators did not work.
Cons:The quality of the food.
Location:The resort was very close to the Marina and bus service is at the curb. Plenty of things to do. Easy bus ride down town.
The food at this resort is not as good as it could be. I have stayed at many all inclusive resorts and this resort is about in the middle as far as dining goes. Some of the food served was not even warm when it should have been hot. Not a good thing as far as food safety is concerned.
Posted by Jerry, from Denver, CO on 20 Dec. 2017
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Comment from Hotel Management
27 Dec. 2017
by General Manager
Dear Jerry, thank you very much for sharing your comments, such thing is very useful, because reading this we can be sure about the things we are doing well and things we can improve. We will be working arduously to reach and keep the best quality as our main goal is satisfying our guests on each and every service aspect. I hope that you visit us once again or at any our magnificent Melia resorts around the world in a near future.
All land activities, and recreational facilities and equipment included
Kayaking included
Surfing/boogie boarding included
Fitness facilities included
Tennis included
Volleyball included
Soccer (football) included
Miniature golf included
Yoga classes/lessons included
Dancing classes/lessons included
Onsite live performances included
Airport transfers not included
Wireless Internet access not included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Motorized water sports not included
Spa/beauty facilities and services not included
Offsite tours not included
Taxes included
All meals served buffet-style
Buffet and à la carte dining
Limited meals offered through room service
Room service not included
Scuba diving lessons not included
Onsite entertainment and activities included
Basic alcoholic beverages included
Property Features
Melia Puerto Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Have fun in the sun at Melia Puerto Vallarta All Inclusive with summer activities like kayaking, mini golf, and rowing/canoeing. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.
Melia Puerto Vallarta All Inclusive offers 324 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Private balcony
Stocked minibar (free)
In-room dining (limited hours)
Plasma television
Cable channels
Cribs (free)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Connecting rooms available
Wheelchair accessible
Food & Drink
Quetzal - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Vitrales - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Los Azulejos - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.
Spa Services
Body treatments
Number of treatment rooms 6
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Massages
Hot stone massage
Prenatal massage
Reflexology
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Melia Puerto Vallarta All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Service animals not allowed
Cash or credit card deposit required
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi
Meliá Puerto Vallarta All Inclusive
Melia Puerto Vallarta All Inclusive Puerto Vallarta
Melia Puerto Vallarta All Inclusive All-inclusive property
You should know
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
