This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
"The place was nice. One of the best beaches I have enjoyed from my 5 visits to DR. Food was good, rooms were good, entertainment was pretty good. Alth
...
"
More
You'll find Dominicus Beach and East National Park within 2 miles (3 km) of this property. Monumento Natural Punta Bayahibe and Bayahibe Beach are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 6 restaurants. Enjoy a day at the beach kayaking, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.
Catalonia Bayahibe – All Inclusive ratings based on 9 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort1.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Catalonia Bayahibe – All Inclusive
Everyone (5)Couples (3)
5 out of 5
Posted by Rafael on 24 Dec. 2022
Was this review helpful to you?
4 out of 5
The place was nice. One of the best beaches I have enjoyed from my 5 visits to DR. Food was good, rooms were good, entertainment was pretty good. Although this is all subjective, I really enjoyed how awesome the staff was. They made my trip.
Posted by victoria on 16 Feb. 2022
Was this review helpful to you?
Comment from Hotel Management
21 Feb. 2022
by Catalonia La Romana
Dear Mrs. Victoria,
Thank you for your wonderful review. It has been an honor to have you as our distinguished guest and be part of your vacation.
Our main goal is to provide the best guest experience and we are glad to know that we were able to exceed your expectations. We look forward to your future visit in order to create another wonderful holiday for you.
Cordially,
Social Media
Catalonia La Romana
5 out of 5
Wonderful!
Posted by FATIH on 27 Oct. 2021
Was this review helpful to you?
Comment from Hotel Management
9 Nov. 2021
by Catalonia La Romana
Dear Fatih,
Thank you for your feedback; we are thrilled to hear that you had an amazing stay. Your feedback is short but impactful! It makes us feel happy and gives us a wonderful sense of how lucky we are to be in a business where we can cause these reactions in our guests.
Rest assured that we will share your experience with our entire team will be happy to know that they helped make your vacation truly memorable.
We look forward to welcoming you back to our little piece of paradise the next time you require relaxation
Best regards,
Social Media
Catalonia La Romana
2 out of 5
Check in lady , was not polite
Posted by David, from Miami on 27 Aug. 2021
Was this review helpful to you?
Comment from Hotel Management
28 Aug. 2021
by Catalonia La Romana
Dear David,
Thank you for your review. Our main goal is to provide a wonderful vacation experience to all of our guests, and we deeply regret that we did not exceed your expectations with our service. We care that our guests receive a great service, friendly, respectful at all times, and without distinction. We constantly train our Team on customer service skills, emphasizing on those aspects, and the most positive comment we have received since our opening is about the great attitude from our team. Please receive our apologies if we did not make you feel welcome or well catered to. We will review your comment with our team, and emphasize our standards on our training programs. Hopefully, we can welcome you back to deliver the kind of experience you have come to expect from us.
Best regards,
Social Media
Catalonia La Romana
5 out of 5
Posted by Yanina on 26 Aug. 2021
Was this review helpful to you?
4 out of 5
the beach and the sea, the friendly staff, and in general the atmosphere of relaxation and carefree.
Posted by a verified traveller on 15 Dec. 2019
Was this review helpful to you?
1 out of 5
We booked a 7 day stay for 4 people 2 rooms on 2/10/2018 to stay 11/24-12/1. We were meeting 12 other people whom booked around the same time. We arrive in two separate vans. We were told that there was construction and no rooms available. We would need to go to another hotel... The old Dreams La Romana now the Hilton La Romana. We had book privileged. We were obviously upset and confused. How could this happen? If we had to move we wanted to make sure we were the same status. The Manager repeatedly told us yes. Not to worry. We arrived at the Hilton La Romana and it was beautiful but we were not at "preferred" status the equivalent to Catalonia "privileged" We went to concierge multiple times a day at the Hilton as they attempted to reach the Catalonia Manager. Finally on day four we contacted Travelocity who finally was able to reach the evasive Catalonia Manager. We were offered a compensation of three free days at Catalonia on a different trip and not to be extended to our existing one. So fly across the world again in hopes of a room waiting for you?? I . We were so excited to stay here!! I have emailed Catalonia Corporate, La Romana, Travelocity and my credit card.
Posted by NR, from USA on 3 Dec. 2018
Was this review helpful to you?
Comment from Hotel Management
17 Dec. 2018
by General Manager
Dear guest, Please accept our apologies due to being transferred to an alternative hotel due to unexpected issues at Catalonia Gran Dominicus, I assure you that relocating our guests is the last option and when we are forced to do so, we always offer our best disposition and options to remedy the inconvenient, many times these compensations are very well accepted by our guests and at other times they are declined, such is the case. Believe me we value all our options and it was the best offer we could make. I regret that you considered it insufficient. For our part there is nothing left to thank for your time and patience, we hope that this experience does not prevent you from returning to the Dominican Republic. Best regards.
1 out of 5
In short, my group of 16 showed up (first group of 10, second 6) were told (group of 10) that they were getting transferred to the Hilton down the road due to the construction, WHICH WAS NOMINAL. Second group (I was a part of this group) show up and were told that the hotel was overbooked (despite booking with confirmation number in February 2018) and that we were going to be transferred to the Hilton. Fighting and fighting for over a combination of 4 hours yielded us nothing but empty promises that were not honored by Hilton. we will NEVER stay at ANY Catalonia resort as a result of this. Further actions are being pursued.
Posted by a verified traveller on 3 Dec. 2018
Was this review helpful to you?
Comment from Hotel Management
17 Dec. 2018
by General Manager
Dear guest, we deeply regret the inconvenience, I assure you that carrying out these actions is the last option and it is after having valued all the options we have. I offer you an apology for having affected you. We hope that despite this experience, do not hesitate to return to the Dominican Republic. Best regards.
1 out of 5
Disappointing Hotel on a beautiful Beach
Pros:The Beach and the Pool were nice.
Cons:it needs better maintenance. the place seems to be falling apart and the staff doesn't seem to care.
One good thing about this resort... the beach is beautiful. However, the place seems to be falling apart and the staff doesn't seem to care.
This hotel was the same price as others in the area and we chose it because of the good reviews. We should have listened to the bad reviews. We purchased the upgraded room, but it was not nice at all. In addition, our room was not clean, it smelled bad, the AC did not work, and basic things were lacking like towels had large holes in them, and curtains were torn.
We went to the front desk and expressed our concerns...after second call to them, they sent maintenance to fix the AC. The AC would work for a little bit and then fail. It was often cooler outside than in our room. Since there was no screen on the patio door and many mosquitos, we didn't dare open up in the evening.
The resort had many maintenance issues. One example, the theater, where everyone goes for shows, had a light on the main stairway that had fallen out of its concrete enclosure and posed a trip hazard. It also was exposing its energized wires. It was like that our entire stay at the resort. The staff did not seem to care.
The food was okay, but the restaurant had many birds that had made it their feeding ground. There was bird feces on many chairs in the restaurant. We watched as birds would eat off of the buffet line while the staff stood by and did nothing.
We tried one of the special restaurants and mildew is the word to describe it.
Posted by a verified traveller on 11 Nov. 2014
Was this review helpful to you?
Comment from Hotel Management
6 Dec. 2016
by General Manager
Dear Guest,
Thank you for taking the time to post your feedback about your vacation at our Resort. We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We believe that your review is the key to the continuing process of improvement, which is why we have shared your comments with the departments involved, in order to take the corrective measures. We hope this experience won’t stop you for giving us the opportunity to host you a treat you as you deserve.
Regards
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
All non-motorized water sports included
Kayaking included
Fitness facilities included
Volleyball included
Dancing classes/lessons included
Language classes/lessons included
Snorkeling excursions not included
Motorized water sports not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Offsite tours not included
All meals served buffet-style
Buffet and à la carte dining
Water fitness classes/lessons included
Onsite entertainment and activities included
Local beverages and soft drinks only
Property Features
Catalonia Bayahibe – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Catalonia Bayahibe – All Inclusive like a complimentary children's club and an outdoor pool. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a fitness center. Self parking is free. This 4-star San Rafael del Yuma property is smoke free.
415 guestrooms or units
2 levels
6 dining venues
5 bars or lounges
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Library
Convenience store
Terrace
Garden
Outdoor picnic space
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
No smoking on site
Water dispenser
Bar on the beach
Bar by the pool
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Catalonia Bayahibe – All Inclusive offers 415 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.
In-room dining
Flat-screen television
Cable channels
Coffee maker
Down blanket
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
EL TAINO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
PIZZERIA SORRENTO - This restaurant specializes in pizza and serves lunch and dinner. Open daily.
LA TOSCANA - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
RODEO STEAK HOUSE - This steakhouse specializes in American cuisine and serves dinner only. Open daily.
YUCA - This theme restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
Room service is available.
Spa Services
Body treatments
Facial treatments
Massages on beach
Manicures and pedicures
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.
No elevators
Children stay free
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
Children stay free 6
Credit card pre-authorization
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Masks are not compulsory at the property
Humane animal treatment
Comprehensive food waste policy
Comprehensive recycling policy
Hotel Names
Catalonia Romana
Catalonia Romana All Inclusive San Rafael Del Yuma
Catalonia Romana Inclusive Ra
Catalonia La Romana All Inclusive
Catalonia Bayahibe – All Inclusive San Rafael del Yuma
Catalonia Bayahibe – All Inclusive All-inclusive property
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
There was an error importing /San-Rafael-del-Yuma-Hotels-Catalonia-Bayahibe-–-All-Inclusive.h1735614-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/San-Rafael-del-Yuma-Hotels-Catalonia-Bayahibe-–-All-Inclusive.h1735614-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
