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Grand Memories Punta Cana All Inclusive

4.0 star property
Family-friendly 4-star hotel near Arena Gorda Beach

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Photo gallery for Grand Memories Punta Cana All Inclusive

Outdoor pool
Reception
Meeting facility
Family Suite
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Room service
  • Bar
  • Gym
  • Spa

Explore the area

View in a map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪13 min walk‬
  • Cana Bay Golf Club
    ‪5 min drive‬
  • Iberostar Golf Course
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

Junior Suite (Luxury, Jacuzzi, Diamon Club)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Luxury Room

  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 1 Bedroom (Presidential, Jacuzzi, Diamond Club)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Luxury Room (Diamond Club)

  • Sleeps 4
  • 2 Queen Beds

Luxury Room (Family)

  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 2 Queen Beds, Multiple View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room (Family, Diamond Club)

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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About the area

Punta Cana

Bávaro stay.Your stay at this Bávaro hotel places you within 2 miles (3 km) of Arena Gorda Beach and Punta Blanca Golf Course. Cana Bay Golf Club and Splash Water Park are also within 3 miles (5 km).

What's nearby

  • Arena Gorda Beach - 13 min walk - 1.2 km
  • Punta Blanca Golf Course - 18 min walk - 1.5 km
  • Cana Bay Golf Club - 5 min drive - 1.5 km
  • Iberostar Golf Course - 8 min drive - 3.7 km
  • Cortecito Beach - 13 min drive - 8.1 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 32 min drive

Restaurants

  • ‪Las Olas - ‬9 min drive
  • ‪Mikado - ‬6 min drive
  • ‪Selections Buffet - ‬3 min walk
  • ‪Maiko - ‬6 min drive
  • ‪La Altagracia - ‬5 min drive

About this property

Grand Memories Punta Cana All Inclusive

Family-friendly 4-star hotel near Arena Gorda Beach
Grand Memories Punta Cana All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Memories Punta Cana All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. A children's pool, a health club, and a sauna are also featured at the family-friendly Grand Memories Punta Cana All Inclusive. Self parking and valet parking are free.

This 4-star Punta Cana hotel is smoke free.

  • 525 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • Meeting rooms
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Memories Punta Cana All Inclusive offers 525 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Royal Spa. Massages are available on the beach and in the spa; other services include sports massages. The spa is equipped with a mud bath, a sauna, and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts).

Property is also known as

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Grand Memories Punta Cana All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 46 reviews
Rating 8 - Good. 9 out of 46 reviews
Rating 6 - Okay. 7 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Too much to go into details over all is not for me
Stayed 8 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the air conditioner was on we had a foul sewer smell in the room. Discontinued using air conditioner. Room 25213. The restaurants were excellent, especially the buffet. The staff was very helpful. The facilities were clean and well kept, exception above. Water park was excellent. Would return.
Stayed 7 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel it’s self if updated and new! The check in process was very smooth! We were traveling with family of 6 ( 2 adults and 4 children). The water park is great ( the life guards are useless as my husband and child almost drowned. One of the slide has a surprise fall with a pool deeper than was expected and while my husband was drowning the guard was just standing there. The options of pools are amazing where you don’t feel crowded. Rooms are also great and updated. The service at the restaurants was just terrible. It was hit or miss with the waiters and as long as you tipped you may get lucky. The food was not great, I got sick mid vacation and came home with nausea and diarrhea. You kitchen staff do not wear gloves ,i was getting spaghetti for my son and the staff grabbed it with his bare hands to serve.
Stayed 7 nights in Feb 2020

2/10 Terrible

Sal, Woodbridge, VA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not great, rooms are not that clean, the food was good that’s about it. Entertainment was ok. Please improve on customer service.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing and very beautiful can’t wait to go back
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect family getaway! The water park was great for the kids, the beach and pools were fantastic
Stayed 4 nights in Dec 2019

6/10 Okay

Vannesa, Tampa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time the people here are amazing especially Pablo, tutti fruity, Yokaina and Nicaury. The downside is the water is freezing and it is hard to enjoy it even with the nice weather. The waterpark also had cold water which surprised me since it was for kids and not even the jacuzzi had warm water. I would've recommended it if it at least had one heated pool or the kids side had warm water. Also the ceilings looked like it had a lot of moisture from the humidity and the light in the bathroom kept flickering. Honestly the best part were the employees not the place and the excursions are too overpriced. And the extra amenities are also too expensive.
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so welcoming and friendly. The culture of the resort was truly amazing, and the amenities, food, beds, showers all were nothing less than great
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the staff courteous. The lunch menu can be improved by offering a larger variety but the breakfast buffet is on of the best I've ever had with a great selections.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for familly we have a nice time we will come back
Stayed 2 nights in Nov 2019

8/10 Good

Luis, Santo Domingo, DR

Travelled with family and small children
Liked: Cleanliness, amenities
The hotel staff is a little rude, nothing to worry about but it is something to be considered. The bathroom of the room had a blackish surface on the shower. The food was ok, the pools and the splash zone was great. In general we had a good experience but it is now a 5 star hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this resort. The service, eating, pool, splash.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time here. It was great all the staff was super friendly and helpful. i must mention Yohaira from reception was great and Ramon from the kitchen was awesome. The water park is the best one here in DR i have went to several ones in the country all the slides are in very good condition. My room was super clean, the food was good, I definitely will come back again. Thanks for making my birthday weekend a very good one.
Stayed 2 nights in Sep 2019

10/10 Excellent

Marco, Santo Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not too good, they do not have variety
Stayed 2 nights in Sep 2019

6/10 Okay

Joann

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was very pretty, however the staff was ok and the entertainment team sucked. The whole time I was there I saw the entertainment team play 2 games all other times they just sat and talked among themselves. The main pool had a volley ball net which they took down early even though that was all people had to entertain themselves besides the music they played. Food was good but not many restaurants and the diamond club felt cheap.
Stayed 5 nights in Sep 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Carol, Long island NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. My daughter and I had such an amazing time.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Por favor variar mas la comida y que los cuartos los limpien mas temprano, en dos días eran las 3 de la tarde y no habían limpiado el cuarto
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little smaller than other resorts we have stayed in the DR...but they need us up to the Royalton so we were close to the beach and better restaurants..
Stayed 6 nights in Jul 2019

10/10 Excellent

emi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything specially the water park! Room service was exceptional
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

Joe, Almont, MI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Memories Splash is a great family resort. The staff goes out of the way to be friendly and helpful. It was very clean. We enjoyed the beach, pool and water park. There was even a fitness trainer who ran classes throughout the day. There were a lot of options for eating. The pools could have been left open for another hour or two (they close at 7pm). The little arcade wasn’t very good but we didn’t want to spend time inside there anyway. The evening shows were very kids friendly as well as other activities throughout the day.
Stayed 7 nights in Mar 2019

4/10 Poor

Annette, SanJuan, PR

Disliked: Cleanliness, staff & service, property conditions & facilities
They were still constructing in all the resort. We were in a complex and the complex near us was under construction. The sound during the mornings were very loud. We request room service and it come without the coffee. I’m stillwaiting for the coffee. THE RESORT HAS NO BEACH!!!!!! This was not mentioned in the reservation hotel information. We dont like to take a train to go to the beach. We like to be in a beach hotel were you can in walking distance reach the beach!! The buffett area was full of flies. We eat with flies all around us. The only good thing it has was the Water Park.
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atractivo el lugar y acogedor para pasar unas vacaciones
Stayed 2 nights in Feb 2020