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4.0 out of 5

"My trip consisted of 3 adults all siblings and Miguel at reception was so accommodating that he gave us a room with 3 beds without any hassle, it was ... " More

By a verified traveller on Mon 30 Apr 2018

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Hotel Description

3.5-star beachfront property near Arena Gorda Beach

On the beach

You'll find Arena Gorda Beach and Iberostar Golf Course within a 15-minute walk of this Punta Cana property. Hard Rock Golf Club at Cana Bay and Cortecito Beach are also within 6 miles (10 km).

All-inclusive

This smoke-free property features a private beach, a golf course, and a casino. Enjoy a day at the beach scuba diving, or relax with beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Free WiFi, flat-screen TVs

The 427 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and balconies or patios. Other amenities include private yards, minibars, and room service.

Junior Suite Star Prestige

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Romantic Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room Ocean View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Panoramic View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Iberostar Punta Cana All inclusive ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Punta Cana All inclusive

Everyone (18) Couples (3) Family (3)
3 out of 5
I was bit disappointed at the rooms, they were outdated and the water flow to the shower and sink were very low. I have been to Iberostar but in Mexico, this one seemed very old in comparison. The entertainment was ok. Wish there were more to do in the even of rainy weather (we had about 3 days of rain while there). Other guests were requesting for umbrellas and getting them, when we requested we were told there were none. The food at the buffets had a good variety, though in the morning some of the food that should be served warm was cold. The servers were EXCELLENT, kind and attentive. The specialty restaurants were hard to get. Upon checking in you have to pick 2-3 choices depending on the length of your stay and then they will assign you. Once assigned there is no changing your mind. We did eat at the steakhouse and the food was good. They promote the Iberostar app for communication and information but I do not believe that anyone looks at it as I sent over a couple of messages and received no replies. The drinks are pretty much watered down. You have to ask them to give you more liquor, otherwise the drinks just taste like juices. Overall we had a nice time but I was disappointed and was expecting more in comparison with the Iberostar in Mexico that we have been to in the past. We traveled as a family (3 adults and 2 kids)

Posted by on 2 Jun. 2019

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Comment from Hotel Management

31 Jul. 2019 by Online Quality Manager

Dear guest, Thank you for valuing our hotel. We fell sad to know that you disliked few things of our service. We are looking forward welcoming you again to give you a better stay. Best Regards, Online Quality Manager Iberostar Punta Cana

4 out of 5
Liked that the property was a managable size without feeling on top of each other. You can tell some updating was done throughout the resort, it was clean, but the showers and bathrooms need to be larger. Only 1 outlet in the bathroom and no exhaust fan to remove humidity. We absolutley hated the food. We actually came home weighing less. The speciality restaurants were less than average with the men who served the food somewhat unpleasant, angry looking and rushed. The buffet foods were horrible.

Posted by on 18 May 2019

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2 out of 5

Posted by on 2 May 2019

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4 out of 5
Very well maintained & clean. Really disappointed they closed down one of the 2 pools and jackhammered it out the entire week. Beach is extremely overcrowded. Food plentiful & diverse, but just ok.

Posted by on 28 Apr. 2019

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5 out of 5
Absolutely fantastic service from all staff. Lots of upselling and offers but you learn quickly how to avoid it and just enjoy time on beach

Posted by on 11 Apr. 2019

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4 out of 5
Liked the property. The grounds were pristine and someone was always picking up and sweeping sand near the grounds ie the restrooms.

Posted by on 19 Mar. 2019

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5 out of 5
Above all, the staff everywhere was exceptional and made for a much more pleasant stay. Every single person we dealt with had what I call a "quick smile" and genuine happiness about them. The only criticism was the salt and pepper shakers that virtually EVEYONE was struggling with. It is most frustrating when trying to salt or pepper your food to have the shakers constantly either clogged or empty, but mostly clogged. Management could easily resolve the issue with new, better shakers. The food was terrific, but the hassle of spicing it correctly negatively affected the otherwise excellent experience.

Posted by on 14 Mar. 2019

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5 out of 5
Hotel was beautiful and close to the beach. The food on the buffets was good not great, but the steak house, seafood and Mexican restaurants were excellent. The American restaurant was the only terrible food we had the entire week we were there. The drinks were good sometimes the frozen drinks were not very frozen though. The staff was always friendly and seemed to try to please everyone, but didn't all speak English really well. I would like to give Jesus a special thanks for making our holiday and 25 year wedding anniversary so special. He got us into the steak house on our anniversary even after they said it was booked for that night. Which I didn't understand, because the restaurant was only half full when we went there. I personally loved the shows, they were good quality shows, but some were hard to understand because of talking in all the different langauges. The pool and beach were crowded, but not terrible. I just wish the reserving chair policy was little more clear, because most times if there was a towel on a chair people left them alone, but other times they just threw them off and sat down. The room was nice needed new bed, but I did see they were changing some beds out on our last day there. All in all it was a lovely holiday and would most definitely go back to the punta cuna Iberostar.

Posted by on 20 Jan. 2019

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5 out of 5
I felt the staff was very happy to make mine and my husband's stay the most enjoyable and relaxing. The activity staff ,sexy jeff for one was very personable and our consiguer Damian was very caring and had us enjoy the few of the very tasty restaurants there. I loved the whole atmosphere of the place. The only thing that I didn't like was being approached about buying time into the resort that is not the time or place to do. Very annoying and a waste of time of my vacation

Posted by on 14 Dec. 2018

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5 out of 5
My trip consisted of 3 adults all siblings and Miguel at reception was so accommodating that he gave us a room with 3 beds without any hassle, it was so wonderful to be able to walk around and have the staff greet you by name and no timeshare hassles. This is a great hotel to stay at if you want to be treated with respect and professionalism. Thanks for a wonderful stay to all the staff at the Iberostar Punta Cana.

Posted by , from Chicago on 30 Apr. 2018

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About the Iberostar Punta Cana All inclusive

Location Carretera Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Access to onsite clubs included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Water fitness classes/lessons included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Tennis lessons included
  • Spa/beauty facilities and services not included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included

Property Features

Iberostar Punta Cana All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. Summer fun is a breeze at Iberostar Punta Cana All inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is served daily. There are 9 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking and valet parking are free. This 3.5-star Punta Cana property is smoke free.

  • 427 guestrooms or units
  • 4 levels
  • 9 dining venues
  • 8 bars or lounges
  • 3 coffee shops
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (26 km / 16.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Punta Cana All inclusive offers 427 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

La Cana - This buffet restaurant specializes in seafood and serves breakfast, lunch, and dinner. Reservations are required.

Star Rock Cafe - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

La Marimba - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.

The Pagoda - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Higuey - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Spa tub in spa
  • Outdoor treatment areas
  • Reflexology
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number or ages of guests checking in varies from the number established at booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All inclusive Iberostar Punta Cana
  • All inclusive Punta Cana Iberostar
  • Iberostar Punta Cana All inclusive All-inclusive property
  • Iberostar Punta Cana inclusiv
  • Iberostar All inclusive Punta Cana
  • Iberostar Punta Cana
  • Iberostar Punta Cana All inclusive
  • Punta Cana All inclusive Iberostar
  • Punta Cana Iberostar
  • Punta Cana Iberostar All inclusive
  • Iberostar Punta Cana Hotel Punta Cana
  • Iberostar Punta Cana All inclusive Punta Cana
  • Iberostar Punta Cana All inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.