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Majestic Colonial Punta Cana - All Inclusive

4-star property
Carretera El Macao, Punta Cana, La Altagracia 1-855-887-0424
4.5 out of 5
Excellent!
See all 92 travelocity Reviews

"We have been here 13 times so that says it all. " More

By a verified traveller on Tue 28 Sep 2021

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Hotel Description

4-star beachfront property near Arena Gorda Beach

On the beach

Stay at this Punta Cana property and you'll be within 2 miles (3 km) of Arena Gorda Beach and 9 miles (15 km) of Macao Beach. Bavaro Beach is within 9 miles (15 km) and San Juan Shopping Center is within 12 miles (20 km).

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 3 outdoor tennis courts and free perks like buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 658 guestrooms also offer free WiFi and free minibar items. Plasma TVs come with satellite channels, and other amenities include pillowtop beds and room service.

Suite, 1 Bedroom (with Indoor Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club One Bedroom Suite with Indoor Jacuzzi (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Junior Suite Ocean Front with Indoor and Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club Majestic Junior Suite with Indoor and Outdoor Jacuzzi, Pool Access (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Colonial Club Junior Suite with Indoor Jacuzzi (Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Colonial Club Junior Suite Ocean View with Indoor Jacuzzi (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Majestic Colonial Punta Cana - All Inclusive ratings based on 92 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Colonial Punta Cana - All Inclusive

Everyone (35) Couples (19) Family (27)
1 out of 5
Nothing, this property is absolutely not in good conditions at all. Rooms are full of mildew all over, shower is nasty and bed sheets and towels are very old. I

Posted by on 30 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by CC

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortfalls you experienced. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts.

1 out of 5
Primero que nada yo compre el colonial y cuando llegamos nos hubicaron en el Elegance que lo que tiene de Elegance es el nombre la comida pesima una calidad bien baja los empleados unos malcriados especialmente la jefa de limpieza la sra Margarita es una malcriada y desafiante con sus huespedes su grupo de animacion no sirve para nada etc.

Posted by , from CAPE CORAL on 30 Sep. 2021

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Comment from Hotel Management

2 Oct. 2021 by CC

Estimado, Gracias por tomarse el tiempo para compartir su calificación con respecto a su reciente estancia con nosotros. Lamentamos no haber hecho que su visita con nosotros sea tan maravillosa como esperaba y estamos ansiosos por corregir y mejorar lo que podamos. Nos gustaría extender nuestras sinceras disculpas por las deficiencias que ha experimentado. Sinceramente, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5
We have been here 13 times so that says it all.

Posted by on 28 Sep. 2021

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Comment from Hotel Management

29 Sep. 2021 by CC

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

4 out of 5
Very beautiful property. Front desk agent Ana is AMAZING. The food was descent. I love how the property had different activities inside and outside. All the staff were amazing and friendly. The numerous pools and beaches were clean and fabulous. I would definitely return here.

Posted by , from roxbury on 29 Aug. 2021

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Comment from Hotel Management

30 Aug. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

5 out of 5
Its excellente every thing will go back soon

Posted by on 18 Aug. 2021

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Comment from Hotel Management

18 Aug. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

5 out of 5
From the moment we landed in Punta Cana, Julio from Punta Cana Transfer picked us up from the airport and introduced the area to us! He started our trip off very well. When we got to the hotel, we were immediately greeted with fresh towels and escorted to the Elegance Club private check-in. We were transferred to the Majestic Elegance since Colonial was closed. Here, we met with our butler Julio! He made our stay so enjoyable. He even decorated our suite for my birthday! We got a bottle of liquor and a bottle of champagne during our stay. Our mini bar was stocked with water, soda and Dominican beer daily. Our suite was cleaned daily. Their cleaning wasn’t just picking up trash and making the bed. They swept, mopped, restocked, bleached the restrooms and showers. It was exceptional. The theatre shows were so entertaining! The restaurants were delicious! The many bars had bartenders that were entertaining as well. The property itself was full of fun! You always had something to do. Everyone here was so friendly and all about making sure you enjoy yourself. Would definitely recommend to anyone wanting to visit Punta Cana.

Posted by on 9 Aug. 2021

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Comment from Hotel Management

10 Aug. 2021 by Customer Care

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5
I would like to thank Arling our bulter, chrisheer Walter, Benjamin, Maria Rodriqez, the young lady in the lounge by the beach and all the other staff awesome!! people God bless them all.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

5 out of 5

Posted by on 2 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

5 out of 5
The Majestic property is huge and luxurious. The Majestic Colonial is currently closed as they are updating everything. We stayed at the Majestic Elegance and were completely comfortable navigating the grounds, restaurants, beach, bars, shows etc. The resort is safe, clean, comfortable and every staff is welcoming and helpful. All-inclusive is exactly what it's advertised to mean.

Posted by on 14 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo Customer Care Majestic Resorts

4 out of 5
My wife and i had a pool access room which was very nice, just had to be careful in the room b/c the ceramic/marble floors are very slippery when wet. I would of like to have had a room service menu in my room. Other than that the staff cleaned it very well and restocked our water and drinks. All considered it was a great stay.

Posted by on 4 Jun. 2021

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Comment from Hotel Management

4 Jun. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We are thrilled to read that you were extremely satisfied with the level of service received from our team members. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant development and progress. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo Customer Care Majestic Resorts

About the Majestic Colonial Punta Cana - All Inclusive

Location Carretera El Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite clubs included
  • Premium/non-domestic beverages not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Water fitness classes/lessons included
  • Scuba diving lessons not included
  • Sailboats not included
  • Snorkeling gear not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Minibar beverages - restrictions apply
  • Scuba lessons included
  • Surcharge for room service

Property Features

Majestic Colonial Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Majestic Colonial Punta Cana - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is available daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a children's pool, outdoor tennis courts, and a health club. Free self parking is available. A complete renovation of Majestic Colonial Punta Cana - All Inclusive was completed in December 2017. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 658 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Colonial Punta Cana - All Inclusive offers 658 air-conditioned accommodations with free minibar items and safes. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Tres Carabelas - This beachfront seafood restaurant specializes in seafood and serves dinner only.

Rodeo Grill - This restaurant serves dinner only. Open daily.

Le Gourmet - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.

Ma+Suri - This sushi bar specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Taino - This theme restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Majestic Punta Cana
  • Colonial Punta Cana
  • Majestic All Inclusive
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You should know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.