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 Punta Cana •1 Room
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Majestic Colonial Punta Cana - All Inclusive

4-star property
Carretera El Macao, Punta Cana, La Altagracia 1-855-887-0424
4.3 out of 5
Excellent!
See all 80 travelocity Reviews

"professional and friendly, the grounds were absolutely beautiful " More

By a verified traveller on Sun 26 Jun 2022

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Hotel Description

4-star beachfront property near Arena Gorda Beach

On the beach

Stay at this Punta Cana property and you'll be within 2 miles (3 km) of Arena Gorda Beach and 9 miles (15 km) of Macao Beach. Bavaro Beach is within 9 miles (15 km) and San Juan Shopping Center is within 12 miles (20 km).

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Junior Suite with Indoor Jacuzzi

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $387* Per night/room 17 Jul. - 18 Jul.

Suite, 1 Bedroom (with Indoor Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club One Bedroom Suite with Indoor Jacuzzi (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Junior Suite Ocean Front with Indoor and Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club Majestic Junior Suite with Indoor and Outdoor Jacuzzi, Pool Access (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Colonial Club Junior Suite with Indoor Jacuzzi (Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Majestic Colonial Punta Cana - All Inclusive ratings based on 80 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Colonial Punta Cana - All Inclusive

Everyone (23) Couples (18) Family (28)
5 out of 5
There weren’t as many accessible things to do right on the resort as advertised. The rooms were not as clean as hoped, there was old makeup from someone else on the mirrors the whole stay. There was also a chunk of gunk at the side of the floor the whole trip. However, the drinks were good food was okay. The staff was really friendly and helpful. Overall it was a good stay.

Posted by on 12 May 2022

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Comment from Hotel Management

13 May 2022 by CC

Dear Sarah, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts

5 out of 5
professional and friendly, the grounds were absolutely beautiful

Posted by on 26 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by CC

Dear Trina, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts

1 out of 5
Do not come to this resort!

Posted by on 24 Jun. 2022

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Comment from Hotel Management

25 Jun. 2022 by CC

Dear Christopher, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortcomings you experienced. Sincerely, Nathalie Montero Customer Care Majestic Resorts

2 out of 5
We were given a room with a broken AC. They moved us to another and it had a broken ac. We met few other couples with the same issue.

Posted by on 17 May 2022

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Comment from Hotel Management

6 Jun. 2022 by Customer Care

Dear Marta, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortcomings you experienced. Sincerely, Aina Garrido Customer Care Majestic Resorts

5 out of 5
Staff was very friendly food was decent. They cleaned beach from seaweed better than the other resorts

Posted by on 29 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by CC

Dear Joseph, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts

5 out of 5
Loved the canal style pool. Property was very pretty. Very impressed with Eroy in Guest Services and Antonio in Bell Services. Entertainment was great and there were lots of dining choices. Willi makes the best Dirty Monkey and Long Island Ice Tea - and is very friendly. We enjoyed watching the pool activities in the afternoon. Property does need some attention to maintenance items, such as the underneath side of the bridges across the pool, some repairs to the pool tiles, and replacing corroded metal fixtures in the bathroom. The kitchen staff doors at the beach dining pavilion were disturbing to look at. Would suggest dimming lights and adding appropriate music to the Mexican restaurant and to the French restaurant to improve the ambiance.

Posted by , from Steamboat Springs on 27 Apr. 2022

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Comment from Hotel Management

28 Apr. 2022 by CC

Dear Loretta, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts

4 out of 5
We felt the resort was very clean, updated and well taken care of, as was our room. I think staff could have been friendlier. Very few staff looked at you, smiled or said “hola” while passing you. If we came back to Punta Cana, we would most definitely come back here. The beach was very nice as was the pool, my happy place!

Posted by on 10 Apr. 2022

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Comment from Hotel Management

10 Apr. 2022 by cc

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Estefania Jimenez Customer Care Majestic Resorts.

4 out of 5
Great resort. It has been our second time there. However, this time around we had some issues. or two days there were not enough towels to take to the beach. I had to really escalate to finally get it. Also, no chairs for the private beach. We could not get a chair, as guests would block it with towels but never show up to use it.

Posted by , from North Reading on 14 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by cc

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

4 out of 5

Posted by on 10 Mar. 2022

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5 out of 5
This is our second time there and we will be back again.

Posted by on 20 Feb. 2022

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Comment from Hotel Management

21 Feb. 2022 by CC

Dear Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

About the Majestic Colonial Punta Cana - All Inclusive

Location Carretera El Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite clubs included
  • Premium/non-domestic beverages not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Water fitness classes/lessons included
  • Snorkeling gear not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Minibar beverages - restrictions apply
  • Scuba lessons included
  • Surcharge for room service
  • Kids club included

Property Features

Majestic Colonial Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Majestic Colonial Punta Cana - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is available daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a children's pool, outdoor tennis courts, and a health club. Free self parking is available. A complete renovation of Majestic Colonial Punta Cana - All Inclusive was completed in December 2017. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 658 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Colonial Punta Cana - All Inclusive offers 658 air-conditioned accommodations with free minibar items and safes. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Tres Carabelas - This beachfront seafood restaurant specializes in seafood and serves dinner only.

Rodeo Grill - This restaurant serves dinner only. Open daily.

Le Gourmet - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.

Ma+Suri - This sushi bar specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Taino - This theme restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Majestic All Inclusive
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You should know

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.