4.3 out of 5

"Prior to going on this trip, I was concerned reading some of the reviews. Now, I can truthfully say that I have NO idea what these other reviews are t ... " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

4-star beachfront property near Arena Gorda Beach

Beachfront retreat

You'll be within 2 miles (3 km) of Arena Gorda Beach and 9 miles (15 km) of Macao Beach with a stay here. Also within 9 miles (15 km) are Bavaro Beach and Dolphin Island.

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the 3 outdoor pools and free perks like buffet breakfast and free self parking.

Spa tubs, free WiFi

Boasting private spa tubs and jetted bathtubs, the 658 guestrooms offer plasma TVs with satellite channels, along with free WiFi. Free minibar items, pillowtop beds, and sitting areas are also available.

Suite, 1 Bedroom (with Indoor Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club One Bedroom Suite with Indoor Jacuzzi (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Junior Suite Ocean Front with Indoor and Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Colonial Club Majestic Junior Suite with Indoor and Outdoor Jacuzzi, Pool Access (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Colonial Club Junior Suite with Indoor Jacuzzi (Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Colonial Club Junior Suite Ocean View with Indoor Jacuzzi (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Majestic Colonial Punta Cana - All Inclusive ratings based on 239 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Colonial Punta Cana - All Inclusive

Everyone (126) Couples (10) Family (5)
5 out of 5
Loved the beach!! Also hotel staff were excellent. Service was top notch!!

Posted by on 17 Jun. 2019

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5 out of 5
This property had great food options: hibachi, steakhouse, seafood, etc. The beach was beautiful and it was super easy to find some chairs in the shade or sun. All of the service and amenities we’re great. We particularly loved the animation crew who played beach games and other fun activities with the guests. They were all so entertaining and outgoing! It was a great trip!

Posted by , from Vail Colorado on 10 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Customer Care

Dear VMaryKate, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5
The staff were amazing! Always helpful and constantly catering to our needs. The Funjestic Animation Team were so entertaining and made each event spectacular!! They’re so hard working and their efforts were tremendous!!

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you. It is very important to us that every guest receives star treatment during their entire stay from our staff. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

3 out of 5
geared more to a younger crowd, 82 and it was difficult getting from omne place to another without extremely long walks which was every difficult for me

Posted by on 8 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated our grounds. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We assure you, we have immediately addressed the comments you shared with our management team as part of our continuous efforts to provide a consistent guest experience. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5
Easy access to food and drink. Hallways echoed a bit, which made the room noisy at times, but not unbearable.

Posted by on 6 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Customer Care

Dear Valued Guest, Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed our food and drinks choices. Please be assured that we have specifically noted your comments and we have brought them to the immediate attention of the Room Division Manager for review and improvement. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Valeri Rustan Customer Care Majestic Resorts

3 out of 5
The only thing we’re very disappointed is the food terrible

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by Customer care

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought this incident to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Sincerely, Claris Espinal Customer Care Majestic Resorts

5 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5
We loved our overall experience! Staff, food, service, everything was great. Especially the staff, so friendly and caring. They really made it even better. Our second time at this hotel we will be back again! Worth every penny.

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Luz De la Cruz Customer Care Majestic Resorts

5 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

9 May 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Best Regards, Inés Moragues Customer Care Majestic Resorts

About the Majestic Colonial Punta Cana - All Inclusive

Location Punta Cana- Playa Bavaro, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Access to onsite clubs included
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Scuba lessons included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Soccer (football) included
  • Surcharge for room service
  • Scuba diving lessons not included
  • Sailboats not included
  • Snorkeling gear not included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Local beverages and soft drinks only
  • Minibar beverages - restrictions apply
  • Onsite live performances included
  • Theme parties included

Property Features

Majestic Colonial Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Majestic Colonial Punta Cana - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. A complete renovation of Majestic Colonial Punta Cana - All Inclusive was completed in December 2017. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 658 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Colonial Punta Cana - All Inclusive offers 658 air-conditioned accommodations with private spa tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 27-inch plasma televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private hot tub
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Stocked minibar (free)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Tres Carabelas - This restaurant specializes in seafood and serves dinner only.

Rodeo Grill - This restaurant serves dinner only. Open daily.

Le Gourmet - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Ma + Suri - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open daily.

Taino - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Spa Services

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Majestic Colonial Punta Cana All Inclusive Punta Cana
  • Majestic Colonial Punta Cana Punta Cana
  • Majestic Colonial Punta Cana
  • Majestic Colonial All Inclusive All-inclusive property
  • Majestic Colonial All Inclusive
  • Majestic Colonial Inclusive

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Special Offer


Book a stay in an "Adults Only" room type category and receive access to the adults-only section at the property, 24-hour room service, in-room bar with 4 bottles of liquor per stay, butler service and express bell boy service, in-room beach towels, and VIP lounge at the lobby with library, table games, and complimentary internet.


Must book an "Adults Only" room type category to receive benefits. Must be 18 or older. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Golf Offer

Book a 5-night minimum stay in any room or rate category and receive 1 complimentary waived green fee at Punta Blanca Golf Course (per adult, per stay).


Full details at check-in. Guests must contact the property in advance to arrange tee time; contact information is provided on the booking confirmation email. Roundtrip golf course transportation included from hotel lobby to Punta Blanca Golf Course (5-minutes away). Use of golf cart not included (USD 45 per person surcharge). Colonial Club room category: 2 Green Fees per adult per 5 night stay. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.