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"I really enjoyed my stay at Majestic Elegance.
As my first resort experience I can say I will stay at other resorts from now on. The place was beauti
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4.5-star beachfront property near Arena Gorda Beach
Beachfront retreat
At this Punta Cana property, you'll be within half a mile (1 km) of Arena Gorda Beach and 3 miles (5 km) of Hard Rock Golf Club at Cana Bay. Also, Punta Blanca Golf Course is within 2 miles (3 km) and Iberostar Golf Course is within 6 miles (10 km).
All-inclusive
This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a lazy river and a free kid's club, and barbecue grills are available on site.
Free Internet, spa tubs
Boasting private spa tubs and jetted bathtubs, the 597 guestrooms offer plasma TVs with satellite channels, along with free WiFi and free wired Internet. Free minibar items, balconies, and 24-hour room service are also available.
Majestic Elegance Punta Cana - All Inclusive ratings based on 315 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Majestic Elegance Punta Cana - All Inclusive
Everyone (151)Couples (27)Family (14)
4 out of 5
This was our 2nd time staying there in 2019 it was very relaxing.Our butler Melvin went over and above to make us comfortable. The elegance club outside bar Maxima and Anyelina are the best in the whole resort and we went to all of the bars 5 stars to both of them you must stay in the only adult section. Our second time we were disappointed that some restaurants were closed on certain days you should have given the guest a paper of the days of which restaurants was closed on what day.This could have helped us plan our stay.
Posted by a verified traveller on 13 Dec. 2019
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Comment from Hotel Management
13 Dec. 2019
by Customer Care
Dear Valued Guest,
Thank you for selecting our hotel for your vacation and for sharing the impression of your second stay at our resort.
It is certainly our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see that our team members went above and beyond to ensure that you had a wonderful and memorable stay here with us.
We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
4 out of 5
Would be happy if they spoke more english and they would adhere to pick up times especially for transport to airport
Posted by a verified traveller on 2 Dec. 2019
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Comment from Hotel Management
3 Dec. 2019
by Customer Care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. I am very sorry to hear that the level of English proficiency was not to your satisfaction. I would like to assure you that we do provide continuous English courses to our associates throughout the entire resort. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts
5 out of 5
There was a 5 wonderful days I like everything we were very happy there with excellent staffs and services
Posted by a verified traveller on 26 Aug. 2019
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Comment from Hotel Management
26 Aug. 2019
by Customer Care
Dear Valued Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
It is a pleasure to know that you enjoyed our resort and that you appreciated our beautiful facilities. We are so glad to know that our staff provided an excellent service.
We hope to see you many more times for even more excellent vacation experiences.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
4 out of 5
Great group of resorts! The people are so nice and the food is great! We will definitely be returning.
Posted by a verified traveller on 20 Aug. 2019
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Comment from Hotel Management
20 Aug. 2019
by Customer care
Dear Valued Guest,
Greetings from Majestic Elegance and thank you very much for taking the time to share your review here on Expedia.
It is truly motivating to read your kind words in regards to your stay and we are so pleased that you appreciated our nice people.
We would love the opportunity to welcome you back. Please let us know when you are booking your next visit so we can be ready to give you a warm, Majestic welcome.
Sincerely,
Claris Espinal
Customer care
Majestic Resorts
5 out of 5
I been coming to the D.R. for the past 4 years, and I've stayed with them 3 times. The only exception was Hard Rock, and the service I received at Majestic was superior. The people just welcomes you, and make all your request easier.
Posted by a verified traveller on 19 Aug. 2019
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Comment from Hotel Management
19 Aug. 2019
by Customer care
Dear Valued Guest,
Thank you for taking the time to share your feedback regarding your recent stay with us.
We are thrilled to read that you were extremely satisfied with the level of service received from our team members.
Thank you for choosing us, once again, as your preferred vacation destination! We are looking forward to welcoming you back to beautiful Majestic Elegance here in sunny Dominican Republic.
Sincerely,
Claris Espinal
Customer care
Majestic Resorts
5 out of 5
Posted by a verified traveller on 5 Aug. 2019
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Comment from Hotel Management
5 Aug. 2019
by Customer care
Dear Valued Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.
We hope to see you many more times for even more excellent vacation experiences.
Sincerely,
Claris Espinal
Customer care
Majestic Resorts
5 out of 5
We have been to Majestyk properties three times, twice at the colonial and once at the elegance. We have always loved our stay at the Majestic and would recommend these resorts to anyone looking for a great vacation. We feel that it is a very safe and the staff is very friendly and accommodating in anything that you may need.
Posted by a verified traveller on 4 Aug. 2019
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Comment from Hotel Management
5 Aug. 2019
by Customer care
Dear Valued Guest,
Firstly, the entire team of Majestic Elegance wants to thank you for sharing your experience with the rest of the Expedia community.
Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you.
Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.
Sincerely,
Claris Espinal
Customer care
Majestic Resorts
4 out of 5
I liked the staff and the property overall
I didn't like the rooms condition and highly merchandise/photos prices
Posted by a verified traveller on 28 Jul. 2019
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Comment from Hotel Management
28 Jul. 2019
by Customer Care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are glad to know that you enjoyed our beautiful facilities. However, we are sorry that you did not find the condition of your room to your satisfaction, please be ensured that we take your comment seriously and we will address the points mentioned by you to our Senior Management for improvement. We hope to see you many more times for even more excellent vacation experiences.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
5 out of 5
Great place to spend a holiday! We loved our butler, Orlando, and we made friends with all the staff that we interacted with. I personally lost several items (daily) and somehow the staff managed to help me find/retrieve all the articles I had accidentally misplaced/forgot. Roberto in the central bar was fantastic every night. One of the members from the entertainment team, Sandi, actually went and purchased me pants so i could have dinner at some of the on-resort restaurants. The service was above and beyond and the food was great as well. My party of 4 all left with bellies full and always found something for every meal that we loved and enjoyed. No one got sick. No one had any issues with their room or the pool. Cabanas were plenty, entertainment was great. Overall great place to stay!
Posted by a verified traveller on 23 Jul. 2019
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Comment from Hotel Management
23 Jul. 2019
by Customer Care
Dear Valued Guest,
Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.
We hope to see you many more times for even more excellent vacation experiences.
Warm regards,
Scarlet Montalvo
Customer Care
Majestic Resorts
5 out of 5
Posted by a verified traveller on 22 Jul. 2019
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Comment from Hotel Management
22 Jul. 2019
by Customer Care
Dear Valued Guest,
Thank you for taking the time to share your rating regarding your recent stay with us.
We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.
We hope to see you many more times for even more excellent vacation experiences.
Sincerely,
Claris Espinal
Customer care
Majestic Resorts
About the Majestic Elegance Punta Cana - All Inclusive
Surcharge for premium or imported alcoholic beverages
Minibar (all beverages included)
Taxes included
Spa/beauty facilities and services not included
Buffet and à la carte dining
Gratuities included
Additional gratuities accepted
Airport transfers not included
Property Features
Majestic Elegance Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Punta Cana - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and scuba diving. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 15 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.
597 guestrooms or units
4 levels
4 buildings
6 dining venues
2 bars by the pool
15 bars or lounges
7266 sq ft of conference space
675 sq m of conference space
Built in 2008
Buffet breakfast (free)
Casino
Nightclub
Bar on the beach
Swim-up bar
Coffee shop
Kid's club (free)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Terrace on the roof
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Library
Convenience store
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
On private beach
Outdoor pool
Children's pool
Lazy river
Free WiFi
Outdoor tennis courts - 3
Children's club (free)
Grocery/convenience store
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
DVD player
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Majestic Elegance Punta Cana - All Inclusive offers 597 air-conditioned accommodations with private spa tubs and DVD players. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Bathrooms are partially open
Private hot tub
Private balcony or patio
Jetted tub
Stocked minibar (free)
In-room dining (24 hours)
LED television
Satellite channels
DVD player
Coffee maker
Luxury bedding
Separate shower and tub
Rainfall showerhead
Housekeeping (daily)
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ceiling fan
Food & Drink
Guests are served free buffet breakfast daily from 9:30 AM to 11:30 AM.
Flavours - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Limited Gourmand - Overlooking the garden, this theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.
See and See - This beach restaurant specializes in seafood and serves dinner only.
El Asadito - Overlooking the garden, this steakhouse serves dinner only.
Matsuri - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
Spa Services
Number of treatment rooms 10
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Thalassotherapy treatments
Hydrotherapy treatments
Mud bath in spa
Sauna in spa
Spa tub in spa
Minimum age to access spa is 18
Massages
Hotel Policies
Check-in
Check-in time ends at 10 PM
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: USD 100 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
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Promotions
Special Offer
Book a stay in an "Adults Only" room type category and receive access to the adults-only section at the property, 24-hour room service, in-room bar with 4 bottles of liquor per stay, butler service and express bell boy service, in-room beach towels, and VIP lounge at the lobby with library, table games, and complimentary internet.
Must book an "Adults Only" room type category to receive benefits. Must be 18 or older. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Complimentary Golf Offer
Book a 5-night minimum stay in any room or rate category and receive 1 complimentary green fee at Punta Blanca Golf Course (per adult, per stay).
Full details at check-in. Guests must contact the property in advance to arrange tee time; contact information is provided on the booking confirmation email. Roundtrip golf course transportation included from hotel lobby to Punta Blanca Golf Course (5-minutes away). Use of golf cart not included (USD 45 per person surcharge). Elegance Club room category: 2 Green Fees per adult per 5 night stay. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
