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Hotel Description

4.5-star beachfront property near Arena Gorda Beach

On the beach

You'll be within half a mile (1 km) of Arena Gorda Beach and 2 miles (3 km) of Hard Rock Golf Club at Cana Bay with a stay at this Punta Cana property. Also, Punta Blanca Golf Course is within 2 miles (3 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a lazy river and a free kid's club, and barbecue grills are available on site.

Free Internet, jetted tubs

Boasting jetted bathtubs, the 597 guestrooms also offer free WiFi and free minibar items. Other amenities include free wired Internet, balconies or patios, and plasma TVs with satellite channels.

Junior Suite with Jacuzzi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club One bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Majestic Jr Suite Swim Up

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club Swim Up Suite with Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Majestic Elegance Punta Cana - All Inclusive ratings based on 90 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (47) Couples (27) Family (17)
5 out of 5
Everything was excellent from the time we left philadelphia until the time we flew home

Posted by on 20 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5
Excellent service and staff, fantastic decor, Entertainment was technically no existent due to covid - but we were prepared for it in a sense

Posted by on 5 May 2021

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Comment from Hotel Management

6 May 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5
staff was amazing the environment was clean and overall was a great experience for my wife and i

Posted by on 4 May 2021

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Comment from Hotel Management

4 May 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo Customer Care Majestic Resorts

5 out of 5
Check-in process was a little long

Posted by on 3 May 2021

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Comment from Hotel Management

3 May 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant development and progress. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo Customer Care Majestic Resorts

5 out of 5

Posted by on 30 Apr. 2021

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Comment from Hotel Management

10 May 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

1 out of 5
PLEASE READ!!! we are not hard to please...this is a very honest review. DO NOT STAY HERE or ANY of the Majestic properties, as they are ALL connected as one. my husband and i stayed here for our honeymoon March 19th to the 22nd. Our first day was a DISASTER. our room was a 26 min walk from the pool and all the restaurants (yes we timed it). first our bags were delivered to the wrong room. then we ordered room service and over an hour later it never showed. we did the 26 min walk to the buffet which the food is TERRIBLE. poor quality and just gross. The person who sat us told my husband we couldnt sit and eat bec my husband was wearing a tank top. we asked if they could please please make an acceptation as we didnt know you cannot wear a tank top when getting food...while away at punta cana. they made us walk the 26 mins back to our room to change just so we can eat their crappy food. After wasting all that time walking back and fourth we finally got to sit by the beach. The drinks are always watered down and not made properly or they will give you the wrong drink. we get back to our room and want to order room service again (2nd time it never showed up after confirming with them what room we were in and our order) we finally just fell asleep hungry. WE ENDED UP SWITCHING HOTELS MID-TRIP AND TURNED OUR WHOLE TRIP AROUND. WOULD NEVER STAY HERE AGAIN!

Posted by on 24 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We have already responded to your email with the resolution of your case. We would like to extend our sincere apologies for the shortfalls you experienced. Sincerely, Ada Camilo. Customer Care Majestic Resorts.

4 out of 5

Posted by on 9 Mar. 2021

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Comment from Hotel Management

20 Mar. 2021 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo Customer Care Majestic Resorts

5 out of 5
The Majestic Elegance is the place to go and relax .The staff was great through out the whole property and the service at the restaurants were all charming. We will go back.

Posted by , from CT on 11 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Customer Care

Dear Harvey, Please allow me to personally thank you for your kind words about our resort and for sharing them. Your comments encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is to make the best of all our guests vacations. We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

4 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts

5 out of 5
Our butler Alfonso was great he did or the restaurant appointments and all schedule activities for us and he was very friendly and he had a nice behavior,Also the server on the beach bringing the drinks a little skinny guy he was the best

Posted by on 2 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Customer care

Dear Valued Guest, First of all, please allow me to thank you personally for taking the time to share your feedback regarding your recent stay with us. It is certainly our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see thatAlfonso went above and beyond to ensure that you had a wonderful and memorable stay here with us.  Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Sincerely Claris Espinal Customer care Majestic Resorts

About the Majestic Elegance Punta Cana - All Inclusive

Location Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Taxes included
  • Buffet and à la carte dining

Property Features

Majestic Elegance Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Majestic Elegance Punta Cana - All Inclusive like a lazy river and a complimentary children's club. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 597 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 15 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Elegance Punta Cana - All Inclusive offers 597 accommodations with DVD players and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. This Punta Cana property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Flavours - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Limited Gourmand - Overlooking the garden, this theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.

See and See - This beach restaurant specializes in seafood and serves dinner only.

El Asadito - Overlooking the garden, this steakhouse serves dinner only.

Matsuri - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.