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"The hotel has everything included which is awesome perfect. All foods,beverage,alcoholic beverage all included. Maid cleans n restocks room everyday.
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More
You'll find Arena Gorda Beach and Hard Rock Golf Club at Cana Bay within 3 miles (5 km) of this Punta Cana property. Also, Punta Blanca Golf Course is within 3 miles (5 km) and Iberostar Golf Course is within 6 miles (10 km).
All-inclusive
This smoke-free property features free water park access, a casino, and a nightclub. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking.
IPod docks, LCD TVs
Offering conveniences like refrigerators and coffee/tea makers, the 798 guestrooms also have free minibar items and iPod docks. LCD TVs, room service, and free bottled water are also available.
Occidental Caribe - All Inclusive ratings based on 127 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Occidental Caribe - All Inclusive
Everyone (55)Couples (8)Family (11)
2 out of 5
I loved the structure of the resort and the swimming pool the beach is beautiful although there were some rock but the service at the buffet was terrible we had to look for our table ask for the table to be cleaned and the utensils, worse of all some waiters just ignored us or never brought us what we ask for .the resort has decreased in category need better service
Posted by a verified traveller on 8 Sep. 2019
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Comment from Hotel Management
9 Sep. 2019
by Marcos Castillo
Dear guest,
Although we sincerely regret your disappointment with your stay in our Occidental Caribe, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.
Although your comments do not seem to quite match with the usual feedback that we receive both on this support and onsite, for a future stay, please do not hesitate to voice your concerns and approach the management team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us.
Thanks again for your visit and constructive criticism, our main goal is to ensure our guests feel comfortable and fully enjoy their visits. We look forward to the opportunity to regain your trust.
Regards,
Director
Occidental Caribe
5 out of 5
Excellent place,very good food, very good service friendly people beautiful place
Posted by a verified traveller on 28 Aug. 2019
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Comment from Hotel Management
28 Aug. 2019
by Marcos Castillo
Dear guest
We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation.
Once again we thank you for sharing your experience with us and we look forward to serving you again soon.
Director
Occidental Caribe
1 out of 5
The resort was beautiful from the outside. The beaches as well as the grounds and pool were very nice and well kept.
Posted by Alf, from San Antonio, Tx. on 17 Aug. 2019
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Comment from Hotel Management
18 Aug. 2019
by Marcos Castillo
Dear Guest
We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Caribe we always strive to exceed guests' expectations.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Director
Occidental Caribe
4 out of 5
Posted by a verified traveller on 15 Aug. 2019
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Comment from Hotel Management
16 Aug. 2019
by Marcos Castillo
Estimado Cliente
Muchas gracias por la cortesia de su tiempo para calificar Occidental Caribe.
Esperamos su proxima visita.
Director
Occidental Caribe
1 out of 5
We didn't get the rooms we expected. The staff was more worried about flirting with women and not really caring about other people. The food wasn't that good. We had to pay for wifi when in the package it says free wifi
Posted by a verified traveller on 14 Jul. 2019
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Comment from Hotel Management
15 Jul. 2019
by Marcos Castillo
Dear guest,
We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision.
Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Occidental Caribe will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
Regards,
Director
Occidental Caribe
2 out of 5
Posted by a verified traveller on 24 Jun. 2019
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Comment from Hotel Management
24 Jun. 2019
by Marcos Castillo
Estimado Cliente
Las opiniones de nuestros huéspedes nos proporcionan la oportunidad de ver nuestro hotel a través de sus ojos, señalandonos cualquier servicio que pueda tener margen de mejora para optimizar la estancia nuestros futuros huéspedes. Por lo tanto, estaríamos muy agradecidos si nos envía sus sugerencias a caribe.rrpp@occidentalhotels.com
Saludos,
Director
Occidental Caribe
3 out of 5
Was not what I expected. I expected better service, more variety in foods, There was any beach activities like I was informed there would be. You had to pay for the WIFI and only one person in your party could use it at a time.The worse place I have stayed on any Caribbean vacation.
Posted by a verified traveller on 24 Jun. 2019
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Comment from Hotel Management
24 Jun. 2019
by Marcos Castillo
Dear guest,
Although we sincerely regret your disappointment with your stay in our Occidental Caribe, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.
We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests.
Thank you once again for making us your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Regards,
Director
Occidental Caribe
4 out of 5
Posted by a verified traveller on 19 Jun. 2019
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Comment from Hotel Management
19 Jun. 2019
by Marcos Castillo
Dear Guest
Thanks so much for qualify Occidental Caribe.
Best regards,
Director
Occidental Caribe
5 out of 5
The property is beautiful and everything was well maintained. Staff was friendly and very helpful. Food was very fancy and well done, good variety at all meals. The one thing I was disappointed with the hotel has no control over and that was the snorkeling off the beach
Posted by Paco, from Fowler, CO on 19 Jun. 2019
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Comment from Hotel Management
19 Jun. 2019
by Marcos Castillo
Dear Guest
We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Caribe we always strive to exceed guests' expectations.
We are delighted to see that you really enjoyed the beauty of our installations. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.
Our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Director
Occidental Caribe
4 out of 5
First room had black mold and smelt damp and moldy. They moved us to another room and stuck someone else in that room. The safe didn’t work but other than those items it was nice, staff was friendly and helpful. Buffet food not so good but the restaurant were good.
Posted by Martin on 9 Jun. 2019
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Comment from Hotel Management
10 Jun. 2019
by Marcos Castillo
Dear Guest
We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Caribe we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Director
Occidental Caribe
Activities/services from independent operators not included
Surcharge for room service
Transportation to offsite activities not included
Offsite tours not included
Room service not included
Yoga classes/lessons included
Pilates classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Onsite entertainment and activities included
Minibar beverages - restrictions apply
Additional gratuities accepted
Gratuities not included
All food and beverages included
Food and beverage restrictions apply
Surcharge for premium or imported alcoholic beverages
Tennis lessons included
Room service during certain hours
All onsite activities, and facilities and equipment included
Onsite live performances included
Snorkeling included
Property Features
Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Occidental Caribe - All Inclusive, you'll find a complimentary water park, a marina, and 2 outdoor swimming pools. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this property measures 87 square feet (8 square meters) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. Free self parking is available. This 3.5-star Punta Cana property is smoke free.
Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. LCD televisions are featured in guestrooms. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Stocked minibar (free)
IPod dock
In-room dining (limited hours)
LCD television
Refrigerator
Coffee maker
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
La Hacienda - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Marenostrum - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Rincon Criollo - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Paris - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tokio - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
Spa Services
Hot stone massage
Deep tissue massage
Number of treatment rooms 3
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is 18
Special check-in instructions:
The check-in location differs from the property location. To check in, go to During Spring Break, check-in could be at the Theatre. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
The check-in location differs from the property location. To check in, guests will need to go to During Spring Break, check-in could be at the Theatre. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
Fees
Guests will be asked to pay the following charges at the property:
Valentine's Day (14 February) Gala Dinner per adult: USD 35
Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 12 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
All Inclusive Barcelo
All Inclusive Barcelo Punta Cana
All Inclusive Punta Cana Barcelo
Barcelo All Inclusive
Barcelo All Inclusive Punta Cana
Barcelo Punta Cana
Occidental Caribe All Inclusive All-inclusive property
Punta Cana All Inclusive Barcelo
Punta Cana Barcelo
Punta Cana Barcelo All Inclusive
Barcelo Dominican Punta Cana
Barcelo Premium Punta Cana
Barcelo Punta Cana Hotel Punta Cana
Barcelo Punta Cana Resort
Breezes Punta Cana
Occintal Caribe Inclusive inc
Barceló Punta Cana
Occidental Caribe All Inclusive Punta Cana
Barcelo Bavaro Punta Cana
Bavaro Beach Resort
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Barceló All Inclusive
Occidental Caribe All Inclusive
Occidental Caribe Punta Cana
Occidental Caribe
Occidental Caribe - All Inclusive Punta Cana
Occidental Caribe - All Inclusive All-inclusive property
You should know
Reservations are needed for golf tee times and massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
