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"This was our 2nd trip here. We upgraded to the Premium Level which was worth every single penny. Having easy access to Wi-Fi when it was needed was
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3.5-star beachfront property near Arena Gorda Beach
On the beach
You'll find Hard Rock Golf Club at Cana Bay and Arena Gorda Beach within 2 miles (3 km) of this Punta Cana property. Also, Punta Blanca Golf Course is within 3 miles (5 km) and Iberostar Golf Course is within 6 miles (10 km).
All-inclusive
This all-inclusive property features free water park access, a casino, and a full-service spa. Bring the family and enjoy the free kid's club, children's pool, and waterslide. Enjoy a meal in one of the 8 restaurants and perks like free buffet breakfast and free self parking.
IPod docks, LCD TVs
Offering conveniences like refrigerators and coffee/tea makers, the 798 guestrooms also have free minibar items and iPod docks. LCD TVs, room service, and free bottled water are also available.
Occidental Caribe - All Inclusive ratings based on 69 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Occidental Caribe - All Inclusive
Everyone (35)Couples (11)Family (17)
4 out of 5
This was our 2nd trip here. We upgraded to the Premium Level which was worth every single penny. Having easy access to Wi-Fi when it was needed was fantastic. The Premium Level suite was also a nice escape from the larger, busier bars. You could probably say the rooms could be upgraded, but they were clean, spacious and fully functional. Our view of the ocean was spectacular. The beach is I think the best of the resorts in the area. I felt that the staff was actually friendlier this time and I thought better at communicating in English. The food is the only thing that I find needing some improvement. It might just be that I don't understand DR approach to food but there were meals that were awful. As a return guest we got to attend a special dinner which was the best food of anyplace we ate - they should extend some of that food to the resort in general. I would easily recommend this resort to anyone. For the price the resort is absolutely great, the beach is perfect and don't be afraid to upgrade a little - well worth it!
Posted by a verified traveller on 3 Mar. 2020
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Comment from Hotel Management
4 Mar. 2020
by Alvaro Fontenla
Dear Guest
Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Director
Occidental Caribe
2 out of 5
The property need a make over room are old bathroom needs to be clean service is horrible didn’t like it at all the pools area is nice so is the beach the food is the same everyday beside the sun and beach is not recomendable
Posted by a verified traveller on 12 Feb. 2020
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Comment from Hotel Management
12 Feb. 2020
by Alvaro Fontenla
Dear guest
Although we sincerely regret to read that your stay in our hotel was below your expectations, we appreciate the time spent sharing this information about your experience. No doubt we believe that there is always room for improvement and your constructive opinion is very valuable to us.
Once again, we really appreciate the time you spent informing us about the inconveniences you experienced during your stay, and we sincerely hope that you give us a new opportunity to show you our true level of hospitality and interest in serving you properly in the future.
Director
Occidental Caribe
5 out of 5
It’s hard to pick a resort when you read all the negative reviews, so I looked at 10 reviews good and bad and made my decision. This was our second time in Punta Cana and loved this property. Staff was extremely friendly, food was decent, rooms were clean and always had hot water, view from the room was awesome! The hotel is not huge which is what we wanted and the pools were not that crowded. The beach was magnificent and clean, as were the pools. The negative things I can say is where our room was located in building 3 floor 2 it above the buffet so it was very noisy starting early in the morning and later in the evening. Also, would've been nice to have a pool waiter but there was nothing wrong with having to get our own drinks. Will definitely be going back!
Posted by Kim on 2 Feb. 2020
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Comment from Hotel Management
3 Feb. 2020
by Alvaro Fontenla
Dear Guest
Thanks so much for take a few minutes of your time to qualify Occidental Caribe and for share your experience during your stay with us.
Moreover we are glad you enjoyed the beauty of our beach.
We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Director
Occidental Caribe
5 out of 5
We go to Punta cana ever year and try different hotels. This is our favorite so far. The staff was so nice and friendly. The food had so many choices and was delicious.... definitely give this resort a thumbs up!
Posted by a verified traveller on 23 Jan. 2020
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Comment from Hotel Management
23 Jan. 2020
by Alvaro Fontenla
Dear Customer
We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation.
Your enthusiasm for our staff is greatly appreciated by all of us and we assure you that it will be a great source of motivation for them.
We are also proud to know that he was able to enjoy the result of our chefs' effort to satisfy the culinary desires of our guests, offering them the most delicious dishes.
Thanks again for this comforting review about your stay with us, we look forward to your next visit.
Director
Occidental Caribe
4 out of 5
The views were spectacular; the room suited my needs, however would have liked shampoo included in bathroom. It was hard since there was no pharmacy onsite.
Posted by a verified traveller on 15 Jan. 2020
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Comment from Hotel Management
16 Jan. 2020
by Alvaro Fontenla
Dear Customer
We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation.
We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us.
You can be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon.
Director
Occidental Caribe
5 out of 5
Posted by a verified traveller on 12 Jan. 2020
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Comment from Hotel Management
13 Jan. 2020
by Alvaro Fontenla
Estimado Cliente
Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe.
Esperamos su próxima visita.
Director
Occidental Caribe
3 out of 5
This property needs to be remodeled, the bathrooms of the rooms were not cleaned nor up to date, after asking multiple days to get a better room the only response I got was that they were full and couldn’t switch me. We got a total of like 6 6 rooms and all of the rooms were the same. For the price I payed Was expecting a room with better quality. The food from the buffet was also bad and you had to wait in a long line to get the better things that they were cooking. The food from the restaurants were better but you had to make a reservation for those. The only positive thing I’ve experienced was the beach. It has a beautiful, big beach. They are very clean around the property, because you don’t see cups all over the floor or dirty ness. I just wish they would carry that service to the rooms.
Posted by Gian, from Tampa on 8 Jan. 2020
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Comment from Hotel Management
9 Jan. 2020
by Alvaro Fontenla
Dear Customer
We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us.
You can be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon.
Director
Occidental Caribe
4 out of 5
Staff was friendly and very accommodating. The rooms need updating, but clean. Hotel charges $45 per week for WIFI (per device, no sharing) and you are allowed only one beach towel (per person, per day). The beach and pool areas are excellent.
We were a party of 11 people and were able to make reservations in the restaurants without any issue.
Would definitely go again.
Posted by Christine, from Gardner, MA on 29 Dec. 2019
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Comment from Hotel Management
3 Jan. 2020
by Alvaro Fontenla
Dear Customer
We always find it pleasant to know that our guests have returned home with great memories of their stay and we are very grateful for the time and effort they have dedicated to sharing their personal experience at the Occidental Caribe hotel with us.
Thank you for your compliments to our team, they work very hard every day to make sure our customers feel well cared for at all times. We will convey your comments and we are sure that you will be delighted to know that your efforts have been appreciated.
In Occidental Caribe we are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us, you can Be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon.
Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon.
Director
Occidental Caribe
5 out of 5
4th visit! We arrived on December 19th and were greeted and treated like royalty! All of the staff here go so far above and beyond to make our vacation feel like home but a lot more relaxing and incredibly fun! The Animacion team work from morning til night seemingly tireless just to make sure our whole family is smiling and laughing. Jairol, mr. Russo, Jonathon, Raisina, and their supervisors Julio and Roberto are wonderful people whom we will not forget!
The food in the Hacienda and Tokyo was very good as well as the Alcazar buffet. Everything has been plentiful and clean!
Much appreciation goes to Olben De la Cruz, Freudy Marte, and Juan Moronta for filling each drink with a huge smile and a “salute” . I hope the changes made will be reversed so everyone can once again enjoy a cold drink without a lot of hassle.
I look forward to returning to the Occidental Caribe soon
Posted by a verified traveller on 29 Dec. 2019
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Comment from Hotel Management
3 Jan. 2020
by Alvaro Fontenla
Dear Customer
First of all, we would like to thank you for choosing our hotel and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read it.
We appreciate your kind words about our animation team. They work tirelessly every day to entertain our guests during their stay with us, we make sure to convey their compliments and we are sure they will be delighted to know that their efforts have been appreciated.
We are also proud to know that he was able to enjoy the result of our bar team's effort to satisfy the wishes of our guests, offering them the most delicious drinks and I pledge to congratulate all of them on their behalf for the contribution to their well-being during their Stay at our hotel.
Thanks again for this comforting review about your stay with us, we look forward to your next visit.
Director
Occidental Caribe
4 out of 5
Posted by a verified traveller on 20 Dec. 2019
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Comment from Hotel Management
21 Dec. 2019
by Alvaro Fontenla
Estimado Cliente
Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe.
Esperamos su próxima visita.
Director
Occidental Caribe
Surcharge for premium or imported alcoholic beverages
All onsite activities, and facilities and equipment included
Snorkeling included
Kayaking included
Sailing included
Surfing/boogie boarding included
Windsurfing included
Snorkeling excursions included
Fitness facilities included
Tennis included
Volleyball included
Climbing wall included
Yoga classes/lessons included
Pilates classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Onsite live performances included
Access to onsite clubs included
Airport transfers not included
Wireless Internet access not included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Scuba diving certification not included
Motorized water sports not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Room service during certain hours
Taxes not included
Buffet and à la carte dining
Room service not included
Onsite entertainment and activities included
Minibar beverages - restrictions apply
Scuba lessons included
Tennis lessons included
Surcharge for room service
Property Features
Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Caribe - All Inclusive offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this property measures 87 square feet (8 square meters) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. You'll have access to the indoor pool at a partner property. Free self parking is available. This 3.5-star Punta Cana property is smoke free.
Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. LCD televisions are featured in guestrooms. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Stocked minibar (free)
IPod dock
In-room dining (limited hours)
LCD television
Refrigerator
Coffee maker
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
La Hacienda - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Marenostrum - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Rincon Criollo - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Paris - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tokio - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 3
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Mud bath in spa
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Reflexology
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
The check-in location differs from the property location. To check in, go to During Spring Break, check-in could be at the Theatre. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The check-in location differs from the property location. To check in, guests will need to go to During Spring Break, check-in could be at the Theatre. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
Pets and service animals are not allowed at Occidental Caribe - All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
No rollaway/extra beds available
Service animals not allowed
Debit cards
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Guests will be asked to pay the following charges at the property:
Valentine's Day (14 February) Gala Dinner per adult: USD 35
Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
All Inclusive Barcelo
All Inclusive Barcelo Punta Cana
All Inclusive Punta Cana Barcelo
Barcelo All Inclusive
Barcelo All Inclusive Punta Cana
Barcelo Punta Cana
Occidental Caribe All Inclusive All-inclusive property
Punta Cana All Inclusive Barcelo
Punta Cana Barcelo
Punta Cana Barcelo All Inclusive
Barcelo Dominican Punta Cana
Barcelo Premium Punta Cana
Barcelo Punta Cana Hotel Punta Cana
Barcelo Punta Cana Resort
Breezes Punta Cana
Occintal Caribe Inclusive inc
Barceló Punta Cana
Occidental Caribe All Inclusive Punta Cana
Barcelo Bavaro Punta Cana
Bavaro Beach Resort
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Barceló All Inclusive
Occidental Caribe All Inclusive
Occidental Caribe Punta Cana
Occidental Caribe
Occidental Caribe - All Inclusive Punta Cana
Occidental Caribe - All Inclusive All-inclusive property
You should know
Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
