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"Bueno, tengo opiniones encontradas,
En el hotel fueron muy amables pero nos dieron la habitación equivocada, con vista hacia las plantas. A la hora n
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3.5-star beachfront property near Arena Gorda Beach
On the beach
You'll find Hard Rock Golf Club at Cana Bay and Arena Gorda Beach within 2 miles (3 km) of this Punta Cana property. Also, Punta Blanca Golf Course is within 3 miles (5 km) and Iberostar Golf Course is within 6 miles (10 km).
All-inclusive
This all-inclusive property features free water park access, a casino, and a full-service spa. Bring the family and enjoy the free kid's club, children's pool, and waterslide. Enjoy a meal in one of the 8 restaurants and perks like free buffet breakfast and free self parking.
Heated floors, iPod docks
Boasting heated floors, the 798 guestrooms also offer free minibar items and iPod docks. Other amenities include LCD TVs, refrigerators, and room service.
Occidental Caribe - All Inclusive ratings based on 70 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Occidental Caribe - All Inclusive
Everyone (30)Couples (15)Family (19)
3 out of 5
Bueno, tengo opiniones encontradas,
En el hotel fueron muy amables pero nos dieron la habitación equivocada, con vista hacia las plantas. A la hora nos movieron a una con vista al mar(como se había comprado) pero con dos camas y no la King que escogimos. Al llegar a la habitación no había toallas y tuvimos que secarnos con las fundas. Las toallas llegaron después de la cena y fueron escasas.
En la mañana te encuentras con uno de los chicos que tratan de llevarnos a una orientación son encantadores (Rafael) se porto excelente. Luego que te convencen te llevan al otro hotel y llega un empleado. Al comienzo que trata de vender el "time share" usan una muy mala estrategia. El esforzar al huésped a que lo compren es absurdo. Una inversion de $10,000 o mas es una en que la lógica y el sentido común indica que se tienen que tener los datos para decidirlo. Creo que ese concepto de mercadeo es erróneo. Muchísimos clientes vuelven al hotel disgustados y se llevan el recuerdo del mal momento que pasaron. El vendedor (le dijimos así pero el dice que es un corrporativo,no un vendedor, estima alta) aunque no falta el respecto , cambia su actitud y te dice que no somos compradores potenciales. De una persona amable pasa a ser frio y te expresa que no nos va a "clavar" a una orientación de 90 minutos para nada. Este vendedor llamado Phillips ni siquiera nos dejo desayunar y aunque nos dio los tickets de los delfines optamos por no ir. Nos incomodó y nos hizo perder el tiempo. Se le di
Posted by a verified traveller on 11 Jun. 2021
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Comment from Hotel Management
12 Jun. 2021
by Alvaro Fontenla
Estimado Cliente
Estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus continuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas.
Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Esperamos poder darle la bienvenida de nuevo muy pronto.
Director
Occidental Caribe
1 out of 5
The first night was ok. The second night two kids checked into the room next door and trashed it. I got no sleep and about midnight demanded to be moved to another room. The next night about 1 AM a drunk and his girlfriend where screaming and fighting in the hall. This went on until 3 AM. Security came but just stood around and did nothing. There is no management at this hotel, the food is lousy and you can only get it at limited times, the a/c is pretty weak, the casino is a joke,...it's the worst hotel I have stayed in.
Posted by a verified traveller on 11 Jun. 2021
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Comment from Hotel Management
11 Jun. 2021
by Alvaro Fontenla
Estimado Cliente
Agradecemos sinceramente el tiempo que invirtió en compartir su opinión después de su visita a nuestro hotel. Las opiniones de nuestros clientes son de suma importancia para asegurar el cumplimiento de nuestros estándares de servicio en todo momento.
Por favor, acepte nuestras más sinceras disculpas por las incidencias que experimentó durante su estancia.
Estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus continuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas.
Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Esperamos poder darle la bienvenida de nuevo muy pronto.
Director
Occidental Caribe
5 out of 5
Posted by a verified traveller on 28 May 2021
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Comment from Hotel Management
7 Jun. 2021
by Alvaro Fontenla
Dear Guest
Thank you very much for the courtesy of your time to rate Occidental Caribe.
We are looking forward to your next visit.
Director
Occidental Caribe
3 out of 5
The amenities at the hotel are ok, the rooms are old and have a bit of a humid smell they need to be upgraded. Food was alright, the pool room looked abandoned, all pool sticks broken looks like it has not been maintain in years, and the all the bars magically run about of liquor and they only serve beer. Pool bar close
Posted by a verified traveller on 20 May 2021
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Comment from Hotel Management
20 May 2021
by Alvaro Fontenla
Estimado Cliente
Agradecemos sinceramente el tiempo que invirtió en compartir su opinión después de su visita a nuestro hotel. Las opiniones de nuestros clientes son de suma importancia para asegurar el cumplimiento de nuestros estándares de servicio en todo momento.
Estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus continuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas.
Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Esperamos poder darle la bienvenida de nuevo muy pronto.
Director
Occidental Caribe
5 out of 5
Posted by a verified traveller on 11 Mar. 2021
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Comment from Hotel Management
21 Mar. 2021
by Alvaro Fontenla
Estimado Cliente
Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe.
Esperamos su próxima visita.
Director
Occidental Caribe
4 out of 5
Easy to get around and buffet was very good, as well as the food options. The restaurant food was not good at all, though the service was great.
Posted by a verified traveller on 10 Mar. 2021
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Comment from Hotel Management
10 Mar. 2021
by Alvaro Fontenla
Estimado Huesped
En primer lugar, nos gustaría expresarle nuestro más sincero agradecimiento por su confianza y lealtad a Barceló Hotels & Resorts y por elegir nuestro hotel Occidental Caribe en esta ocasión. Es una enorme satisfacción leer que, una vez más, tuvo una estancia agradable con nosotros.
Hacemos todo lo posible para asegurar que nuestros clientes puedan disfrutar de una experiencia gastronómica enriquecedora en un entorno inigualable y con un excelente servicio. Nuestro equipo de restauración seguirá trabajando para que se sorprenda con deliciosos platos locales e internacionales en su próxima visita.
Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas
Director
Occidental Caribe
5 out of 5
Beautiful hotel excellent attention,beautiful beach,food good,excellent restaurants,rest my vacation
Posted by a verified traveller on 21 Feb. 2021
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Comment from Hotel Management
25 Feb. 2021
by Álvaro Fontenla
Estimado huesped,
Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Occidental Caribe, la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia.
Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Saludos cordiales,
Alvaro Fontenla
Director
Occidental Caribe
1 out of 5
Pague por una supuesta cena d langosta en la playa y fue todo horrible la cena no la pifiamos comer la
Langosta cruda y ala final me la querían cobrar , dure 3 días y no pude casi ni comer la comida súper mala
Posted by a verified traveller on 16 Feb. 2021
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Comment from Hotel Management
16 Feb. 2021
by Álvaro Fontenla
Estimado Cliente
Agradecemos sinceramente el tiempo que invirtió en compartir su opinión después de su visita a nuestro hotel. Las opiniones de nuestros clientes son de suma importancia para asegurar el cumplimiento de nuestros estándares de servicio en todo momento.
Por favor, acepte nuestras más sinceras disculpas por las incidencias que experimentó durante su estancia.
También lamentamos que nuestra gastronomía no cumplió con sus expectativas, principalmente porque la calidad y la diversidad de nuestra oferta culinaria es uno de nuestros puntos fuertes. Nos tomamos sus comentarios acerca de nuestra cocina muy en serio, porque deseamos que nuestra gastronomía siga siendo de un trato muy especial para nuestros clientes.
Una vez más, realmente apreciamos el tiempo que dedicó a informarnos sobre los inconvenientes que experimentó durante su estancia, y esperamos sinceramente que nos dé una nueva oportunidad para demostrarle nuestro verdadero nivel de hospitalidad e interés en servirle adecuadamente en el futuro.
Director
Occidental Caribe
4 out of 5
Had a nice at the hotel. Excellent staff especially the lobby. Good food and drinks. Excellent pool and beach. Only negative is hotel a little dated. But friendly more than makes up for it.
Posted by a verified traveller on 9 Feb. 2021
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Comment from Hotel Management
10 Feb. 2021
by Alvaro Fontenla
Estimado Cliente
En primer lugar, nos gustaría darle las gracias por elegir nuestro hotel y por compartir esta maravillosa opinión sobre su reciente estancia con nosotros. Es muy gratificante leerla.
Estamos muy agradecidos por sus elogios hacia nuestro personal, cuya bondad y amabilidad es una de las mayores fortalezas de nuestro hotel y me comprometo a felicitar a todos ellos en su nombre por la contribución a su bienestar durante su estancia en nuestro hotel.
Nos llena de orgullo saber que pudo disfrutar del resultado del esfuerzo de nuestros chefs por satisfacer los deseos culinarios de nuestros huéspedes, ofreciéndoles los más deliciosos platos.
Estamos encantados de leer que disfruto de la belleza de nuestra zona de playa y piscinas.
Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.
Director
Occidental Caribe
4 out of 5
This was our 2nd trip here. We upgraded to the Premium Level which was worth every single penny. Having easy access to Wi-Fi when it was needed was fantastic. The Premium Level suite was also a nice escape from the larger, busier bars. You could probably say the rooms could be upgraded, but they were clean, spacious and fully functional. Our view of the ocean was spectacular. The beach is I think the best of the resorts in the area. I felt that the staff was actually friendlier this time and I thought better at communicating in English. The food is the only thing that I find needing some improvement. It might just be that I don't understand DR approach to food but there were meals that were awful. As a return guest we got to attend a special dinner which was the best food of anyplace we ate - they should extend some of that food to the resort in general. I would easily recommend this resort to anyone. For the price the resort is absolutely great, the beach is perfect and don't be afraid to upgrade a little - well worth it!
Posted by a verified traveller on 3 Mar. 2020
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Comment from Hotel Management
4 Mar. 2020
by Alvaro Fontenla
Dear Guest
Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us.
Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Director
Occidental Caribe
Surcharge for premium or imported alcoholic beverages
All onsite activities, and facilities and equipment included
Snorkeling included
Kayaking included
Sailing included
Surfing/boogie boarding included
Windsurfing included
Snorkeling excursions included
Fitness facilities included
Tennis included
Volleyball included
Climbing wall included
Yoga classes/lessons included
Pilates classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Onsite live performances included
Access to onsite clubs included
Childcare not included
Scuba diving excursions not included
Scuba diving certification not included
Motorized water sports not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Room service during certain hours
Taxes not included
All meals served buffet-style
Buffet and à la carte dining
Room service not included
Onsite entertainment and activities included
Minibar beverages - restrictions apply
Scuba lessons included
Tennis lessons included
Surcharge for room service
Property Features
Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Caribe - All Inclusive offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this property measures 87 square feet (8 square meters) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. You'll have access to the indoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Punta Cana property.
Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. LCD televisions are featured in guestrooms. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Stocked minibar (free)
IPod dock
In-room dining (limited hours)
LCD television
Refrigerator
Coffee maker
Bathtub
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Connecting rooms available
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
La Hacienda - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Marenostrum - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Rincon Criollo - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Paris - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tokio - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 3
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Mud bath in spa
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Reflexology
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
The check-in location differs from the property location. To check in, go to During Spring Break, check-in could be at the Theatre. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The check-in location differs from the property location. To check in, guests will need to go to During Spring Break, check-in could be at the Theatre. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Occidental Caribe - All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
No rollaway/extra beds available
No cribs (infant beds) available
Service animals not allowed
Debit cards
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Guests will be asked to pay the following charges at the property:
Valentine's Day (14 February) Gala Dinner per adult: USD 35
Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Eve gala dinner fee
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
All Inclusive Barcelo
All Inclusive Barcelo Punta Cana
All Inclusive Punta Cana Barcelo
Barcelo All Inclusive
Barcelo All Inclusive Punta Cana
Barcelo Punta Cana
Occidental Caribe All Inclusive All-inclusive property
Punta Cana All Inclusive Barcelo
Punta Cana Barcelo
Punta Cana Barcelo All Inclusive
Barcelo Dominican Punta Cana
Barcelo Premium Punta Cana
Barcelo Punta Cana Hotel Punta Cana
Barcelo Punta Cana Resort
Breezes Punta Cana
Occintal Caribe Inclusive inc
Barceló Punta Cana
Occidental Caribe All Inclusive Punta Cana
Barcelo Bavaro Punta Cana
Bavaro Beach Resort
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Barceló All Inclusive
Occidental Caribe All Inclusive
Occidental Caribe Punta Cana
Occidental Caribe
Occidental Caribe - All Inclusive Punta Cana
Occidental Caribe - All Inclusive All-inclusive property
You should know
Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
