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Occidental Caribe - All Inclusive

3.5-star property
Carretera Macao - Arena Gorda, s/n, Punta Cana, La Altagracia 1-855-887-0424
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3.4 out of 5
See all 144 Travelocity Reviews

"This was our 2nd trip here. We upgraded to the Premium Level which was worth every single penny. Having easy access to Wi-Fi when it was needed was ... " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

3.5-star beachfront property near Arena Gorda Beach

On the beach

You'll find Hard Rock Golf Club at Cana Bay and Arena Gorda Beach within 2 miles (3 km) of this Punta Cana property. Also, Punta Blanca Golf Course is within 3 miles (5 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features free water park access, a casino, and a full-service spa. Bring the family and enjoy the free kid's club, children's pool, and waterslide. Enjoy a meal in one of the 8 restaurants and perks like free buffet breakfast and free self parking.

IPod docks, WiFi

Offering conveniences like refrigerators and coffee/tea makers, the 798 guestrooms also have WiFi and free minibar items. Other amenities include iPod docks, LCD TVs, and room service.

Double Room - 4 Adults

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Sea View - 2 Adults

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Rooms - 3 Adults

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room Oceanfront - 2 Adults

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room - 2 Adults

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Occidental Caribe - All Inclusive ratings based on 144 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Occidental Caribe - All Inclusive

Everyone (59) Couples (12) Family (17)
4 out of 5
This was our 2nd trip here. We upgraded to the Premium Level which was worth every single penny. Having easy access to Wi-Fi when it was needed was fantastic. The Premium Level suite was also a nice escape from the larger, busier bars. You could probably say the rooms could be upgraded, but they were clean, spacious and fully functional. Our view of the ocean was spectacular. The beach is I think the best of the resorts in the area. I felt that the staff was actually friendlier this time and I thought better at communicating in English. The food is the only thing that I find needing some improvement. It might just be that I don't understand DR approach to food but there were meals that were awful. As a return guest we got to attend a special dinner which was the best food of anyplace we ate - they should extend some of that food to the resort in general. I would easily recommend this resort to anyone. For the price the resort is absolutely great, the beach is perfect and don't be afraid to upgrade a little - well worth it!

Posted by on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Alvaro Fontenla

Dear Guest Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Director Occidental Caribe

2 out of 5
The property need a make over room are old bathroom needs to be clean service is horrible didn’t like it at all the pools area is nice so is the beach the food is the same everyday beside the sun and beach is not recomendable

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Alvaro Fontenla

Dear guest Although we sincerely regret to read that your stay in our hotel was below your expectations, we appreciate the time spent sharing this information about your experience. No doubt we believe that there is always room for improvement and your constructive opinion is very valuable to us. Once again, we really appreciate the time you spent informing us about the inconveniences you experienced during your stay, and we sincerely hope that you give us a new opportunity to show you our true level of hospitality and interest in serving you properly in the future. Director Occidental Caribe

5 out of 5
It’s hard to pick a resort when you read all the negative reviews, so I looked at 10 reviews good and bad and made my decision. This was our second time in Punta Cana and loved this property. Staff was extremely friendly, food was decent, rooms were clean and always had hot water, view from the room was awesome! The hotel is not huge which is what we wanted and the pools were not that crowded. The beach was magnificent and clean, as were the pools. The negative things I can say is where our room was located in building 3 floor 2 it above the buffet so it was very noisy starting early in the morning and later in the evening. Also, would've been nice to have a pool waiter but there was nothing wrong with having to get our own drinks. Will definitely be going back!

Posted by on 2 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Alvaro Fontenla

Dear Guest Thanks so much for take a few minutes of your time to qualify Occidental Caribe and for share your experience during your stay with us. Moreover we are glad you enjoyed the beauty of our beach. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Director Occidental Caribe

5 out of 5
We go to Punta cana ever year and try different hotels. This is our favorite so far. The staff was so nice and friendly. The food had so many choices and was delicious.... definitely give this resort a thumbs up!

Posted by on 23 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Alvaro Fontenla

Dear Customer We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation. Your enthusiasm for our staff is greatly appreciated by all of us and we assure you that it will be a great source of motivation for them. We are also proud to know that he was able to enjoy the result of our chefs' effort to satisfy the culinary desires of our guests, offering them the most delicious dishes. Thanks again for this comforting review about your stay with us, we look forward to your next visit. Director Occidental Caribe

4 out of 5
The views were spectacular; the room suited my needs, however would have liked shampoo included in bathroom. It was hard since there was no pharmacy onsite.

Posted by on 15 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Alvaro Fontenla

Dear Customer We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation. We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us. You can be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon. Director Occidental Caribe

5 out of 5

Posted by on 12 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Alvaro Fontenla

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

3 out of 5
This property needs to be remodeled, the bathrooms of the rooms were not cleaned nor up to date, after asking multiple days to get a better room the only response I got was that they were full and couldn’t switch me. We got a total of like 6 6 rooms and all of the rooms were the same. For the price I payed Was expecting a room with better quality. The food from the buffet was also bad and you had to wait in a long line to get the better things that they were cooking. The food from the restaurants were better but you had to make a reservation for those. The only positive thing I’ve experienced was the beach. It has a beautiful, big beach. They are very clean around the property, because you don’t see cups all over the floor or dirty ness. I just wish they would carry that service to the rooms.

Posted by , from Tampa on 8 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Alvaro Fontenla

Dear Customer We are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us. You can be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon. Director Occidental Caribe

4 out of 5
Staff was friendly and very accommodating. The rooms need updating, but clean. Hotel charges $45 per week for WIFI (per device, no sharing) and you are allowed only one beach towel (per person, per day). The beach and pool areas are excellent. We were a party of 11 people and were able to make reservations in the restaurants without any issue. Would definitely go again.

Posted by , from Gardner, MA on 29 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Alvaro Fontenla

Dear Customer We always find it pleasant to know that our guests have returned home with great memories of their stay and we are very grateful for the time and effort they have dedicated to sharing their personal experience at the Occidental Caribe hotel with us. Thank you for your compliments to our team, they work very hard every day to make sure our customers feel well cared for at all times. We will convey your comments and we are sure that you will be delighted to know that your efforts have been appreciated. In Occidental Caribe we are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, so we greatly appreciate the time you have spent sharing your constructive criticisms with us, you can Be sure that your comments will be taken into consideration and that they will help us improve our services. We look forward to welcoming you again very soon. Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon. Director Occidental Caribe

5 out of 5
4th visit! We arrived on December 19th and were greeted and treated like royalty! All of the staff here go so far above and beyond to make our vacation feel like home but a lot more relaxing and incredibly fun! The Animacion team work from morning til night seemingly tireless just to make sure our whole family is smiling and laughing. Jairol, mr. Russo, Jonathon, Raisina, and their supervisors Julio and Roberto are wonderful people whom we will not forget! The food in the Hacienda and Tokyo was very good as well as the Alcazar buffet. Everything has been plentiful and clean! Much appreciation goes to Olben De la Cruz, Freudy Marte, and Juan Moronta for filling each drink with a huge smile and a “salute” . I hope the changes made will be reversed so everyone can once again enjoy a cold drink without a lot of hassle. I look forward to returning to the Occidental Caribe soon

Posted by on 29 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Alvaro Fontenla

Dear Customer First of all, we would like to thank you for choosing our hotel and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read it. We appreciate your kind words about our animation team. They work tirelessly every day to entertain our guests during their stay with us, we make sure to convey their compliments and we are sure they will be delighted to know that their efforts have been appreciated. We are also proud to know that he was able to enjoy the result of our bar team's effort to satisfy the wishes of our guests, offering them the most delicious drinks and I pledge to congratulate all of them on their behalf for the contribution to their well-being during their Stay at our hotel. Thanks again for this comforting review about your stay with us, we look forward to your next visit. Director Occidental Caribe

4 out of 5

Posted by on 20 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by Alvaro Fontenla

Estimado Cliente Muchas gracias por la cortesía de su tiempo para calificar Occidental Caribe. Esperamos su próxima visita. Director Occidental Caribe

About the Occidental Caribe - All Inclusive

Location Carretera Macao - Arena Gorda, s/n, Punta Cana, La Altagracia 23301

All-inclusive Details

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes not included
  • Snorkeling excursions included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Scuba lessons included
  • Tennis lessons included
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Caribe - All Inclusive offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this property measures 87 square feet (8 square meters) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. You'll have access to the indoor pool at a partner property. Free self parking is available. This 3.5-star Punta Cana property is smoke free.

  • 798 guestrooms or units
  • 4 levels
  • 7 buildings
  • 8 dining venues
  • 8 bars or lounges
  • 87 sq ft of conference space
  • 8 sq m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (28.3 km / 17.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Punta Cana property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

La Hacienda - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Marenostrum - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Rincon Criollo - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Paris - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tokio - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to During Spring Break, check-in could be at the Theatre. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to During Spring Break, check-in could be at the Theatre.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Occidental Caribe - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; an acrylic shield is in place between staff and guests in main contact areas.

  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No pets or service animals allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 35
  • Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Barcelo
  • All Inclusive Barcelo Punta Cana
  • All Inclusive Punta Cana Barcelo
  • Barcelo All Inclusive
  • Barcelo All Inclusive Punta Cana
  • Barcelo Punta Cana
  • Occidental Caribe All Inclusive All-inclusive property
  • Punta Cana All Inclusive Barcelo
  • Punta Cana Barcelo
  • Punta Cana Barcelo All Inclusive
  • Barcelo Dominican Punta Cana
  • Barcelo Premium Punta Cana
  • Barcelo Punta Cana Hotel Punta Cana
  • Barcelo Punta Cana Resort
  • Breezes Punta Cana
  • Occintal Caribe Inclusive inc
  • Barceló Punta Cana
  • Occidental Caribe All Inclusive Punta Cana
  • Barcelo Bavaro Punta Cana
  • Bavaro Beach Resort
  • Barcelo Bavaro Beach Punta Cana
  • Bavaro Beach Hotel
  • Barceló All Inclusive
  • Occidental Caribe All Inclusive
  • Occidental Caribe Punta Cana
  • Occidental Caribe
  • Occidental Caribe - All Inclusive Punta Cana
  • Occidental Caribe - All Inclusive All-inclusive property

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.