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"It was a beautiful property and had lots to do. I had got one of the beach front bungalow and it was nice but the beds were hard and uncomfortable. Th ... " More

By a verified traveller on Wed 02 Aug 2023

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Hotel Description

3.5-star beachfront resort near Bayahibe Beach

On the beach

At this San Rafael del Yuma resort, you'll be within 3 miles (5 km) of Bayahibe Beach and 6 miles (10 km) of Cueva de Chicho.

All-inclusive

This smoke-free resort features a full-service spa, a nightclub, and 7 restaurants. Enjoy the 5 outdoor pools and perks like free self parking and free WiFi. Relax with a drink at one of the 5 bars/lounges and enjoy the 2 outdoor tennis courts and gym.

Bungalow Garden, 2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Garden, 1 King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow Ocean, 2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Garden, 2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Bungalow Ocean, 1 King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible Superior Garden, 2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Viva Dominicus Beach by Wyndham, A Trademark All Inclusive ratings based on 22 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Viva Dominicus Beach by Wyndham, A Trademark All Inclusive

Everyone (10) Couples (3) Family (9)
4 out of 5
It was a beautiful property and had lots to do. I had got one of the beach front bungalow and it was nice but the beds were hard and uncomfortable. The staff was very friendly and the food was ok, not all that. Our room door had issues and our bathroom kept having issue to where they had to switch our room. Other wise than that it was a nice stay.

Posted by on 2 Aug. 2023

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Comment from Hotel Management

7 Aug. 2023 by Customer service team Viva Dominicus Beach & Palac

Dear Cesar Morales,We really appreciate his comments. The opinions of our guests are fundamental since they help us to know their wishes and allow us to constantly improve the quality of our services.Sincerely,

4 out of 5
Poor service at the bar, this hotel is not prepared for man peopl. They need more staff. The buffet was very poor in variety, you have to use the same spoon for more that one food. The drinks machin was not working, they run ut of beers and licors. The entertainment was reat and the.beach is beautiful.

Posted by on 18 Oct. 2022

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Comment from Hotel Management

19 Oct. 2022 by Customer Care Viva Wyndham Dominicus

Dear Miriam,Thank you for your comments on Expedia about our hotel.We sincerely apologize for the inconvenience caused during your stay. We will consider your suggestions for improvement that you have communicated to us and consult with the responsible department heads.Thank you again for your assessment of our hotel.We hope we can convince you of our hotel on your next stay.

5 out of 5
After reading the negative reviews, I was a bit nervous going to this resort. I can honestly say that my daughters and I had an amazing time. The resort was very clean, the beach was amazing, the accommodations were wonderful. There was always something to do. We never had to wait in line at the bar and was always able to get a table at the buffet. The staff was very friendly and helpful. Of course, there was a bit of a language barrier, but it is to be expected when you are in another country. I am already looking forward to returning as soon as possible.

Posted by on 5 Jul. 2022

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Comment from Hotel Management

9 Jul. 2022 by Customer Care

Dear Kimberly Ann On behalf of Viva Wyndham Dominicus, we want to thank you for this excellent evaluation through this travelers page. We are very happy to know that we were able to meet your expectations and we hope that you will repeat your visit to our facilities soon. Best regards, Customer Care Staff Viva Wyndham Dominicus Beach & Palace

4 out of 5

Posted by on 25 Jul. 2021

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4 out of 5
The property is really beautiful, I loved that is built in a way that every room has beach, pool and bar nearby. The majority of rooms have a comfortable balcony. The staff were wonderful, very accommodating, specially our housekeeper Yesenia Rosario, went out of her way to keep our room clean and dry even when it had leaks everywhere, at first we thought it was the A/C which was working well, but was dripping water, later we realized, there was leaking all over the room, we even had to move the bed to avoid getting wet. Of course we reported this issue and Yesenia did the same but it wasn’t resolved. We had a great time, the activities and shows are good. Other than that, another suggestion would be, to do something about the mosquitoes, to prevent them from entering the rooms, maybe with flames around the gardens or something, they were waiting on our room door to enter as soon as we open the door, it was so bad that every time we opened it about ten to twenty mosquitoes went in. We had a great time, the beach is awesome!!! More than enough chairs and palm trees for everyone. We didn’t appreciate that even though is a smoking free property, it wasn’t enforced. People were smoking everywhere, even with children around.

Posted by on 24 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by Customer Care

Dear Guest, Thanks for sharing your review about your stay at Viva Wyndham Dominicus. We are glad to read you have enjoyed our common areas and that you were satisfied with the service. We have taken notes of your suggestions and we will share them with the related departments in order to improve the quality of our service. Please feel free to contact us directly for a next stay so that we can take care of your requests and special needs. We hope to welcome you again soon! Warmest Regards,

1 out of 5
The food wasn’t the greatest there wasn’t much choices especially for the kids. The staff was horrible

Posted by on 1 Jun. 2021

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Comment from Hotel Management

3 Jun. 2021 by Customer Care

Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that our services did not meet with your expectations. We really regret your negative impression concerning our gastronomy and our staff. we deeply apologize on behalf of all our staff. Kind regards,

5 out of 5
I like everything

Posted by on 10 May 2021

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Comment from Hotel Management

13 May 2021 by Customer Care

Dear guest Thank you for visiting us. We are glad to know that you like everything. Best Regards

1 out of 5
I HATED EVERYTHING FROM DAY ONE TO THE MINUTE WE LEFT

Posted by on 12 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by Customer Care

Dear guest We are very impressed for this review due we always work to make the our guest stay pleasant. We are very sorry for not having meet your expectations. Best Regards

2 out of 5
The hotel grounds were well maintained, but the food...my god, the food was awful. There was really only one restaurant available anytime and the quality of the food was worse than what you would get in a hospital cafeteria. The bar drinks were quite awful as well. Being trapped into eating and drinking this slop basically ruined the entire experience. They didn’t even serve a decent cup of coffee. Never ever ever stay here and I’ll never stay at a Wyndham as long as I live.

Posted by on 20 Jan. 2021

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Comment from Hotel Management

22 Jan. 2021 by Jennifer Tavarez

Good afternoon We regret not having fully your expectations. We understand that all our clients have different perception and we respect them. Thank you for comment that will be send to the correspondent department. Best Regards Customer Care

5 out of 5
The staff was very friendly and helpful. The location was beautiful with many options for relaxing and adventuring.

Posted by , from Racine on 24 Mar. 2020

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Comment from Hotel Management

9 Apr. 2020 by Customer Care

Dear guest Thank you for your comment and evaluation. Will be a pleasure to receive you again in Viva Wyndham Dominicus. Cordially Customer Care

About the Viva Wyndham Dominicus Beach Resort - All Inclusive

Location Bayahibe, San Rafael del Yuma, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Climbing wall included
  • Bicycling included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite clubs included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Snorkeling gear not included
  • Onsite entertainment and activities included
  • Scuba lessons included
  • Golf not included
  • Tennis rackets included
  • Kids club included

Property Features

Viva Dominicus Beach by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Viva Dominicus Beach by Wyndham, A Trademark All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a health club. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Public spaces have free WiFi. A business center and meeting rooms are available. A nightclub, a spa tub, and a sauna are also featured at the eco-certified Viva Dominicus Beach by Wyndham, A Trademark All Inclusive. Self parking is free. This 3.5-star San Rafael del Yuma resort is smoke free.

  • 692 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • Nightclub
  • Deli
  • Kid's club
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 5
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Viva Dominicus Beach by Wyndham, A Trademark All Inclusive offers 692 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Rafael del Yuma resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • Plasma television
  • Cable channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

La Terraza - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Viva Mexico - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Atlantis - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

La Pizzeria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

La Roca - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Viva Dominicus Beach by Wyndham, A Trademark All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No rollaway/extra beds available
  • No elevators
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for onsite COVID-19 testing
  • Guest education on local ecosystems and culture

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.