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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
4-star eco-certified hotel in Queenstown City Centre

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Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Relax in the hotel lobby's spacious seating area, surrounded by a mountain view and lush greenery.
Experience the Cophorne Hotel & Apartments' sleek, modern design, set amidst beautiful landscaping and a stunning mountain backdrop.
Enjoy a meal or relax on the balcony with a view of the surrounding mountains and water.
Welcome to our reception area, featuring a minimalist design with a reception desk and comfortable seating.
Two large beds with white linens, a flat-screen TV, and a desk area with a chair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪8 min walk‬
  • Queenstown Mall
    ‪11 min walk‬
  • Skyline Queenstown
    ‪20 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Relax in this stylish room with a large bed, a smaller bed, and a desk area with a TV.

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Lake View

Two large beds with white linens, a flat-screen TV, and a desk area with a chair.

Superior Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(32 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

Enjoy a mountain view from the large window in this spacious room, featuring a central bed and a separate seating area with a table and chairs.

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(21 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Enjoy breathtaking mountain views from the balcony through the large sliding glass door.

Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(24 reviews)
  • 44 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Accessible 1 King

Relax in this serene hotel room with a large bed, sliding glass door to an outdoor area, and a mountain view.

Superior Accessible 1 King

  • Sleeps 2
  • 1 King Bed

About the area

Queenstown

Central Queenstown getaway .Within a 10-minute walk of this Queenstown City Centre hotel, you'll find St Josephs Parish and Queenstown Gardens. Queenstown Beach and Queenstown Ice Arena are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 8 min walk - 0.7 km
  • Queenstown Beach - 10 min walk - 0.9 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

4-star eco-certified hotel in Queenstown City Centre
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 1003 reviews
Rating 8 - Good. 411 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aiden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for familes and groups

We had a very nice stay here. Nothing fancy but everything was clean, rooms spacious and kitchen was well equipped and the walk into city centre was about 10 mins.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karenne, Kalamunda

Stayed 3 nights in Apr 2025

8/10 Good

Kevin

Liked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Birender

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended. A
Stayed 3 nights in Apr 2025

8/10 Good

Philippa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property with lovely spacious rooms and deck
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Amenities
Lovely views, lovely staff, I’d definitely stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet with lovely views and the bus stop right outside the door.
Stayed 2 nights in Apr 2025

6/10 Okay

Julian

Good views

Bit dated and smelly making us sneeze
Stayed 1 night in Apr 2025

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for bus routes and good views
Stayed 2 nights in Apr 2025

8/10 Good

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized hotel room. Stunning views from balcony. Handy location to town. Car park is a bit of a squeeze for larger cars and there is no direct lift from carpark to rooms on other side of lobby - have to navigate lobby stairs with suitcases. Hillary's was only open for breakfast and tables in bar are not suitable height if you have a plated evening meal. We would have dined in at night if dinner was served in Hillary's
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorelei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good, with a fantastic view.across the lake to the mountains.
Stayed 2 nights in Mar 2025

6/10 Okay

Fiona

Travelled with family
Disliked: Property conditions & facilities
The views of the lake as well as the convenience of being within walking distance (20mins) to the town centre was great. However, the property itself feels very old and the rooms are in need of renovation. Cleanliness was average and visibly no vacuuming had been done. In the weekend parking is first come, first served which is a bit of an inconvenience as this is peak time and always busy so no guarantee you can park on site (limited spaces). Likely not staying here again unless property gets an upgrade but appreciate you get what you pay for, especially being in ZQN and high tourist prices everywhere.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room despite being close to a main road. Short drive to down town. Indoor parking and clean place. Gym wasn't big but had a few machines to get a workout in. Laundry on site too, though we didn't use it.
Stayed 2 nights in Mar 2025

4/10 Poor

Christina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This property was difficult to find. Parking was limited. Room needs updating and maybe a really thorough clean.
Stayed 1 night in Mar 2025

8/10 Good

gina, sydney

Travelled with partner
Liked: Cleanliness, staff & service
Quiet and charming old hotel with walking distance to the town centre.beautiful views of the lake.
Stayed 4 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to city centre
Stayed 2 nights in Mar 2025

8/10 Good

Ange

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel incredible view from room, hotel food was reasonably priced and very good. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very good clean and easy parking
Stayed 2 nights in Mar 2025