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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
4-star eco-certified hotel in Queenstown City Centre

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Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Breakfast served, local cuisine
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Room service
  • Gym

Explore the area

View in a map
88 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪8 min walk‬
  • Place, Queenstown Mall
    ‪11 min walk‬
  • Place, Skyline Queenstown
    ‪20 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(34 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(22 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

View all photos for Superior Accessible 1 King

Superior Accessible 1 King

Superior Accessible 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(24 reviews)
  • 44 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • Sleeps 5

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About the area

Queenstown

Central Queenstown getaway .Within a 10-minute walk of this Queenstown City Centre hotel, you'll find St Josephs Parish and Queenstown Gardens. Queenstown Beach and Queenstown Ice Arena are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 8 min walk - 0.7 km
  • Queenstown Beach - 10 min walk - 0.9 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪Cookie Time - ‬11 min walk
  • ‪Novotel Queenstown Lakeside - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Elements Restaurant - ‬10 min walk
  • ‪Speight's Ale House - ‬11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

4-star eco-certified hotel in Queenstown City Centre
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Reviews

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 1006 reviews
Rating 8 - Good. 414 out of 1006 reviews
Rating 6 - Okay. 147 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

Reviews

10/10 Excellent

Niharika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location on Frankton road. Rooms were spacious quiet and warm. Car parking is free.
Stayed 1 night in Jun 2025

10/10 Excellent

Lifesgood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here in the Copthorne Appartments catered to our family of 5 easily. Ammenities were great staff were very helpful and friendly loved that there was a bar and restaurant on site available every day in the afternoons. Close to town enjoyable walk. Thank you to all the staff for making this trip easy non stressful and relaxing.
Stayed 4 nights in Jun 2025

6/10 Okay

Jonathan, Palmerston North

Travelled with family and small children
Good location
Stayed 4 nights in Jun 2025

8/10 Good

Ying

Stayed 4 nights in Jun 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, amenities
Apartment was great. Very spacious and warm with amazing vies of the lake ans mountains.
Stayed 4 nights in Jun 2025

8/10 Good

Bridie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, warm, very clean, beds super comfortable. Very easy access with convenient parking. Staff were lovely. It’s clear this hotel is a little dated but great value for money would definitely stay here again.
Stayed 5 nights in Jun 2025

6/10 Okay

tania

Travelled with family
Disliked: Amenities, property conditions & facilities
Have stayed here about 9 years ago, the facilities haven’t changed or been updated. Our apartment was freezing as no heat pumps just wall panel heaters. Slightly disappointed, it’s sad because it’s in a fantastic location.
Stayed 2 nights in Jun 2025

4/10 Poor

Priya

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Our stay was okay overall – the apartment covered the basics and was fine for a simple, no-frills visit. However, there were a few cleanliness issues that let it down. We noticed some marks on the towels and pillowcases, and there may have been fleas or something similar in the beds as we left with some itchy bites If you're just after somewhere to sleep and aren’t too fussed about the details, it does the job – but don’t expect anything beyond the essentials.
Stayed 4 nights in Jun 2025

8/10 Good

Daylan

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Its pretty dates accommodation, like it wouldve been exactly in 1988, but spacious room and perfect for a travelling family. Would stay there again
Stayed 6 nights in May 2025

10/10 Excellent

Chloe

Mum and I stayed there from the 3-12 of June just for a getaway. We were pleasantly surprised with the
Stayed 9 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, amenities
Great view! Breakfast was good too. The rooms did squeak like I was walking in a haunted house though.
Stayed 2 nights in Jun 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit outdated but large enough for two adults and two children. Well located, five minutes walk to Queenstown Garden and city centre. Free parking at a first in first served type of way but they have lots of parking spots available. Staff was very friendly and helpful The only downside was the noise of some very inconsiderate guests (not the hotel’s fault but I’m pointing it out as the walls are thin and if your room is next to some noise guests, expect no sleeping for your entire stay) Other than that, the hotel is quite nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jun 2025

6/10 Okay

Sanchi

Rohan was very helpful but housekeeping did not do a great job at cleaning the rooms.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Stayed 5 nights in Jun 2025

8/10 Good

Dhanesh

Travelled with family
Liked: Cleanliness, amenities
Property felt tired but certainly close to the town and had water front views. I gave half stars due to the traffic present around the hotel. Probably nothing the hotel can do to fix but its important for the guests to know.
Stayed 2 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet break but too early to see any snow!
Stayed 3 nights in May 2025

10/10 Excellent

Gagandeep

Stayed 2 nights in May 2025

8/10 Good

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Nicola

Liked: Staff & service
Close enough to town, about 10 minute walk and have to walk back up the hill. Clean and comfortable room. Hotel a little dated but fine. Nice staff.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice of hotel.

A fabulous comfortable room with amazing view. The most comfortable warm bed. Great verandah to enjoy a meal and drink overlooking the Remarkables. A clean spacious bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient under cover free parking, view from room was stunning, easy stroll down to town.
Stayed 7 nights in May 2025

10/10 Excellent

Fawaz, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in May 2025

8/10 Good

Mrs J T

Liked: Staff & service, property conditions & facilities
Sorry to say the evening meal we had was very very disappointing
Stayed 3 nights in May 2025

10/10 Excellent

Aiden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025