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Rendezvous Heritage Hotel Queenstown

4.5 star property
4.5-star luxury hotel perfect for exploring Queenstown

Choose dates to view prices

Photo gallery for Rendezvous Heritage Hotel Queenstown

In-room safe, desk, blackout drapes, iron/ironing board
Aerial view
Rooftop terrace
Property amenity
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Queenstown Mall
    ‪2 min drive‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

8.6 out of 10
Excellent
(32 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Room

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room with Alpine View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Alpine View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room With Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

1 Bedroom Apartment with Lake View

  • Lake view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

View all photos for Premier Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

View all photos for Interconnecting Family Suite With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite With Lake View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

About the area

Queenstown

Heart of Queenstown.At this hotel, you'll be steps from Mt Crichton Loop Track and within a 15-minute walk of Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 2 miles (3 km).

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.7 km
  • Queenstown Mall - 2 min drive - 1.5 km
  • Skyline Queenstown - 2 min drive - 1.5 km
  • Kiwi and Birdlife Park - 2 min drive - 1.5 km
  • Queenstown Gardens - 2 min drive - 1.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 17 min drive

Restaurants

  • ‪Smiths Craft Beer House - ‬3 min drive
  • ‪Heritage Queenstown - ‬1 min walk
  • ‪Saigon Kingdom - ‬19 min walk
  • ‪Finz - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬3 min drive

About this property

Rendezvous Heritage Hotel Queenstown

4.5-star luxury hotel perfect for exploring Queenstown
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

  • 175 guestrooms or units
  • 4 levels
  • 4 buildings
  • Meeting rooms
  • 3078 sq ft of conference space
  • 286 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

How close is Rendezvous Heritage Hotel Queenstown to the airport?

Rendezvous Heritage Hotel Queenstown is 5.9 mi (17-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on Mar 15, 2026 start from CA $321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rendezvous Heritage Hotel Queenstown have an airport shuttle?

Airport shuttle services are not available at Rendezvous Heritage Hotel Queenstown.

How close is Rendezvous Heritage Hotel Queenstown to the beach?

This hotel is 1.1 mi (3-min drive) from Queenstown Beach and 5.5 mi (17-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Rendezvous Heritage Hotel Queenstown offer free breakfast?

Free breakfast isn’t provided at Rendezvous Heritage Hotel Queenstown, but buffet breakfast is offered for a fee of NZD 30 for adults and NZD 16 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Rendezvous Heritage Hotel Queenstown?

No, there is no casino at this hotel, but SKYCITY Wharf Casino (19-min walk) and Skycity Queenstown Casino (3-min drive) are nearby.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM.

Is there free parking at Rendezvous Heritage Hotel Queenstown?

Free parking is not available at this hotel. Self parking is available for NZD 15 per night.

Does Rendezvous Heritage Hotel Queenstown have a pool?

Rendezvous Heritage Hotel Queenstown features an indoor pool and an outdoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Rendezvous Heritage Hotel Queenstown have a restaurant?

Rendezvous Heritage Hotel Queenstown is home to Mackenzies Restaurant, which features al fresco dining.

Does Rendezvous Heritage Hotel Queenstown have a spa?

There are no spa services available at this hotel.

How close is Rendezvous Heritage Hotel Queenstown to downtown Queenstown?

Rendezvous Heritage Hotel Queenstown is 0.9 mi away from Queenstown.

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1006 reviews
Rating 8 - Good. 281 out of 1006 reviews
Rating 6 - Okay. 72 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Karen, Knox

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with great view. Washer/dryer nice. Good kitchen.
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities. Really enjoyed the sauna and spa.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maxim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean and spacious suites. Good food. Great location and views!
Stayed 1 night in Dec 2025

8/10 Good

Joshua

Liked: Cleanliness, amenities
Disliked: Staff & service
Great location for a daily lakeside walk to town and large rooms. Slightly outdated but clean and doable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Girish

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels we have ever stayed in terms of hospitality! Though Expedia screwup our reservations big time, the hotel made big adjustments to accommodate us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious room (lake view 1 bed) stunning views. Friendly staff (especially the breakfast team). Will stay again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sivaramakrishnan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
View was very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristjan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation with beautiful views
Stayed 1 night in Nov 2025

10/10 Excellent

Michael John

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff were great
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was wonderful! We loved having both a tub and a shower! Everything was well equipped and the staff was very welcoming!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mathew

Stayed 2 nights in Nov 2025

8/10 Good

Rajeev

Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew James

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, enhanced by our free room upgrade which gave us uninterrupted views over the lake. Room was kept clean to a good standard throughout our stay, had to prompt for a few extra coffee sachets since we don’t do decaf. Loved the spa, the sauna could be hotter but we didn’t stay for the sauna. Easy access to Queenstown, the hill on the way back can be a little much at the end of the night but there’s always a bus or taxi. Overall very happy
Stayed 15 nights in Nov 2025

8/10 Good

Anoop

Stayed 3 nights in Nov 2025

4/10 Poor

Abhisek

I was never there. I lost 800 dollars on this booking. I made a date mistake while booking and within 5 mins of the booking I contacted the property and expedia. After multiple rounds of contacting property and expedia, neither party got back to me with any response. Generally not the service I get from Expedia.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ranjan

Travelled with family
Liked: Cleanliness
Great property. Good service
Stayed 3 nights in Nov 2025

8/10 Good

William, Bo'ness

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, vomfortable bed, good tv options, staff engaged and helpful. Only minus was pool which was small and ciuldcdo with bit renovation. Overall would highly recommend.
Stayed 5 nights in Nov 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good staff, large clean room
Stayed 1 night in Nov 2025

8/10 Good

Don and Marsha and Laura

Liked: Cleanliness
Only problem was the lights above the master king bed could only turn off if all the lights in the room went off
Stayed 3 nights in Nov 2025

10/10 Excellent

Bettina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Exceptionally helpful check in staff
Stayed 2 nights in Nov 2025

8/10 Good

George

Stayed 4 nights in Nov 2025

8/10 Good

Carina

Stayed 1 night in Nov 2025

10/10 Excellent

Linda, Whittaker

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. An easy walk to town but away from all the crowds. Staff were very friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room with a good sized balcony overlooking the forest and sounds of a waterfall. Quiet and I would recommend it. Pool was ok but they forgot to turn on the sauna one morning. Lounge was great with happy hour drink specials.
Stayed 2 nights in Nov 2025

10/10 Excellent

Muni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room with lake views was superb
Stayed 3 nights in Nov 2025