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Holiday Inn Queenstown Frankton Road by IHG

Property class: 4
4-star hotel near Queenstown Mall

Choose dates to view prices

Photo gallery for Holiday Inn Queenstown Frankton Road by IHG

View from room
Exterior
Breakfast, dinner served; British cuisine, alfresco dining
Lobby sitting area
Breakfast, dinner served; British cuisine, alfresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
594 Frankton Road, Queenstown, 9348
  • Place, Frankton Beach
    ‪2 min drive‬
  • Place, Skyline Queenstown
    ‪4 min drive‬
  • Place, Kiwi Park
    ‪4 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, Multiple Beds, Lake View

View from room

Premium Room, Multiple Beds, Lake View

8.4 out of 10
Very good
(10 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Lake View

  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Lake View

9.6 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Resort view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Lake View

View from room

Standard Room, 1 King Bed, Lake View

7.2 out of 10
Good
(5 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Queenstown

Near the airport.You'll find Queenstown Mall and Underwater Observatory within 3 miles (5 km) of this hotel. Kiwi Park and Skyline Queenstown are also within 3 miles (5 km).

What's nearby

  • Frankton Beach - 2 min drive - 2.9 km
  • Queenstown Mall - 4 min drive - 4.0 km
  • Skyline Queenstown - 4 min drive - 4.4 km
  • Kiwi Park - 4 min drive - 4.4 km
  • The Remarkables Ski Area - 13 min drive - 15.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Pedro's House of Lamb - ‬6 min drive
  • ‪“Life’s a Grind” Coffee - ‬5 min drive
  • ‪Novotel Queenstown Lakeside - ‬5 min drive
  • ‪Odd Saint - ‬5 min drive
  • ‪Cookie Time - ‬5 min drive

About this property

Holiday Inn Queenstown Frankton Road by IHG

4-star hotel near Queenstown Mall
Holiday Inn Queenstown Frankton Road by IHG offers its guests a hot tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Queenstown Frankton Road by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 4 buildings
  • Deli
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Queenstown Frankton Road by IHG offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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La Quinta by Wyndham Remarkables Park Queenstown
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  • Free WiFi
  • Air conditioning
  • Laundry
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Uncovered self parking on site (NZD 20 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Sauna
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

How close is Holiday Inn Queenstown Frankton Road by IHG to the airport?

Holiday Inn Queenstown Frankton Road by IHG is 2.7 mi (9-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Queenstown Frankton Road by IHG?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Queenstown Frankton Road by IHG on May 16, 2026 start from CA $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Queenstown Frankton Road by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Queenstown Frankton Road by IHG.

How close is Holiday Inn Queenstown Frankton Road by IHG to the beach?

This hotel is 2.2 mi (9-min drive) from Frankton Beach and 2.3 mi (5-min drive) from Queenstown Beach. Don't forget your sunscreen!

Does Holiday Inn Queenstown Frankton Road by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Queenstown Frankton Road by IHG, but buffet breakfast is offered for a fee of NZD 30 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at Holiday Inn Queenstown Frankton Road by IHG?

No, there is no casino at this hotel, but Skycity Queenstown Casino (5-min drive) and SKYCITY Wharf Casino (6-min drive) are nearby.

What time is check-in at Holiday Inn Queenstown Frankton Road by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Queenstown Frankton Road by IHG?

Free parking is not available at this hotel. Self parking is available for NZD 20 per day.

Does Holiday Inn Queenstown Frankton Road by IHG have a pool?

Holiday Inn Queenstown Frankton Road by IHG does not have a pool.

Does Holiday Inn Queenstown Frankton Road by IHG have a restaurant?

Holiday Inn Queenstown Frankton Road by IHG is home to Seasons Restaurant + Bar, which features British cuisine, al fresco dining, and happy hour.

Does Holiday Inn Queenstown Frankton Road by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Queenstown Frankton Road by IHG to downtown Queenstown?

Holiday Inn Queenstown Frankton Road by IHG is 2.1 mi away from Queenstown.

Holiday Inn Queenstown Frankton Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Woke up under the weather and was extended a later check out. View was fabulous from our room.
Stayed 1 night in Jan 2026

10/10 Excellent

Han Lin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality and service recovery
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicodemus

Stayed 2 nights in Jan 2026

10/10 Excellent

Raquel A

Liked: Cleanliness, amenities
Excellent service, staff, great breakfast & dinner
Stayed 7 nights in Dec 2025

10/10 Excellent

SAI VINAYAK VENKATESHA

Liked: Cleanliness, amenities, property conditions & facilities
Views, staff, facilities, cleanliness, modern, spacious, open
Stayed 4 nights in Jan 2026

2/10 Terrible

JIE

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It is christmas season holiday, we organized and booking 3 adult and 2 kid holiday room.in August 2025 , booking including 2 people free breakfast . everything is smooth and normal and under schedule before we arrive hotel, the room can only have 2 double bed, receiptionist tell us we need to reconfirm before we arrive. and because we have 2 kid in group, 2 double bed is enough for 5 person. and 2 free breakfast is for kids not for adult, we think everything is upside down and not the same as describe in website. the receiptist threaten us if we not happy, we can cancel booking at 12:00 am , with no other option , we check in for 7 days stay, during 7 days stay, nobody fix the issue regarding no enough bed for sleep for 5. so one person have sleep in floor with sleeping bed . It is terrible feeling Queentown' scenery is so stunning on the other side, Holiday inn ' staff is so unreliable and mess management. the parking is very limited and unconvenient. the bedroom picture show here is much different from real room. what is disappoint this terrible 7 nights stay in this holiday inn I strongly suggest everybody open your eyes before you make booking.
Stayed 7 nights in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Better view than most places in Queenstown. Need bit better service replenishing at b'fast.
Stayed 2 nights in Jan 2026

8/10 Good

HARJINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was same every day, need some changes in menu, staff don't know how to set centerliased aircon, everything else was great
Stayed 6 nights in Dec 2025

8/10 Good

Chandrasekhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast spread. Great views of the lake from the restaurant
Stayed 1 night in Dec 2025

10/10 Excellent

Sivasubramani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Nice view, easy check in
Stayed 2 nights in Dec 2025

10/10 Excellent

Charanjeet

Liked: Cleanliness, amenities, property conditions & facilities
What I like about this Hotel is that Staff is amazing from front desk to restaurant staff. Lady name Mu in restaurant was amazing. She is a great person always smiling and kind.
Stayed 5 nights in Dec 2025

6/10 Okay

Graham

Travelled with family
Liked: Cleanliness, staff & service
Room is bit tired. Small for 3 persons. Breakfast not great in terms of quality, taste and varieties. Not a 4 stars hotel standard. Staff are friendly. Location not closed to amenities but lake view was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean.
Stayed 2 nights in Nov 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.
Stayed 1 night in Nov 2025

8/10 Good

Ro Sainimere

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 2 nights in Nov 2025

10/10 Excellent

Primrose

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service!
Stayed 3 nights in Oct 2025

6/10 Okay

Marilyn

Travelled with group
need transport to go anywhere?
Stayed 1 night in Sep 2025

10/10 Excellent

Salote, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piece & quiet
Stayed 4 nights in Oct 2025

4/10 Poor

Chiu Shu

Travelled with family
Disliked: Cleanliness
Cleaning not ok
Stayed 4 nights in Oct 2025

8/10 Good

Jeffery

Stayed 4 nights in Oct 2025

6/10 Okay

Kylie

Travelled with family
Liked: Cleanliness, staff & service
Good stay overall if your going to charge for parking though need parks actually available better gym equipment or make the gym bigger some of the gym equipment wasn’t going and the bathroom vanity was broken the meal and restaurant were lovely though couldn’t fault that
Stayed 2 nights in Sep 2025

6/10 Okay

Veeko

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
nice view room
Stayed 1 night in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Aabied

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good.
Stayed 5 nights in Jul 2025