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Gran Hotel de Querétaro

Property class: 3.5
3.5-star Colonial hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Gran Hotel de Querétaro

Breakfast area
Property video
Staircase
Interior detail
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪51 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Querétaro

Downtown Querétaro stay.With a stay at this Downtown Querétaro hotel, you'll be steps from Querétaro Regional Museum and San Francisco Temple. Zenea Garden and San Jose de Gracia Temple are also within half a mile (1 km).

What's nearby

  • Zenea Garden - 2 min walk - 0.2 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Theater of the Republic - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 17 min walk - 1.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Hank's Querétaro - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪Restaurante La Llave - ‬2 min walk
  • ‪Loncheria Las Tortugas - ‬3 min walk
  • ‪Gorditas Del Portal - ‬1 min walk

About this property

Gran Hotel de Querétaro

3.5-star Colonial hotel near Aqueduct of Santiago de Querétaro
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This Colonial Querétaro hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Hotel Madero
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  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 653 reviews
The price is CA $106
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includes taxes & fees
Apr 26 - Apr 27
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 220 per night)
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

How close is Gran Hotel de Querétaro to the airport?

Gran Hotel de Querétaro is 20.8 mi (38-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at Gran Hotel de Querétaro?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Gran Hotel de Querétaro on Apr 26, 2026 start from CA $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Hotel de Querétaro have an airport shuttle?

Airport shuttle services are not available at Gran Hotel de Querétaro.

Does Gran Hotel de Querétaro offer free breakfast?

Gran Hotel de Querétaro does not offer free breakfast.

Is there a casino at Gran Hotel de Querétaro?

No, there is no casino at this hotel.

What time is check-in at Gran Hotel de Querétaro?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Gran Hotel de Querétaro?

Free parking is not available at this hotel.

Does Gran Hotel de Querétaro have a pool?

Gran Hotel de Querétaro does not have a pool.

Does Gran Hotel de Querétaro have a spa?

There are no spa services available at this hotel.

How close is Gran Hotel de Querétaro to downtown Querétaro?

Gran Hotel de Querétaro is 0.1 mi away from Querétaro.

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Max

Stayed 4 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities
Spotless!
Stayed 3 nights in Dec 2025

10/10 Excellent

Pablo

Stayed 2 nights in Jan 2026

6/10 Okay

Douglas

Stayed 1 night in Dec 2025

10/10 Excellent

Wilma A

Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a balcony view room for a mother-daughter trip and were surprised that the hotel and location exceed our expectations! We felt safe throughout our trio and the hotel is conveniently located in the center. The hotel has beautiful wooden panels attached to the balcony windows and we used them at night…they worked wonders in blocking off the city noise. 5 stars for our experience at this hotel!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Karen, Grand Haven

Liked: Cleanliness, amenities, property conditions & facilities
Our favorite hotel to stay the staff is super nice and accommodating, and you can’t beat the location right in the central of everything downtown. Love it here
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness
View. Location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Irma

Stayed 1 night in Dec 2025

8/10 Good

marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, only discomfort the church across the hotel, the Bell ring every hour on the hour, hard to have a deep sleep, even using earplugs. 😒
Stayed 2 nights in Dec 2025

10/10 Excellent

Lucero

Stayed 1 night in Dec 2025

10/10 Excellent

Israel Valadez

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
The room was very clean and modern and the hotel was fairly quiet. There was a lot of activity happening in the downtown area, but the hotel is insulated enough from some of the noise. You heard some, but not a lot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

6/10 Okay

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities
Noise from outside and inside the hotel was unbearably loud. The hot water faucet came off while I was in the shower and shot hot water in my face. We mentioned both to the front desk associate and she seemed to not really care. No offer of compensation or an apology. I doubt we will return. Arrival was good and the hotel is super convenient, but this was a disappointment this time.
Stayed 1 night in Nov 2025

10/10 Excellent

Gerhard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect.
Stayed 2 nights in Nov 2025

10/10 Excellent

Constance

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the balcony and huge room
Stayed 4 nights in Nov 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to everything in the downtown area
Stayed 1 night in Nov 2025

8/10 Good

Jorge Hinojosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es excelente, buena ubicación . Personal muy atento. Pero un poco ruidoso por estar en una zona Centrica.
Stayed 2 nights in Nov 2025

10/10 Excellent

David, Hoffman Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs attention and deep cleaning.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was really nice, but it is right on a busy plaza. We wee there on a weekend night and it was a bit noisy. It didn't bother us too much but it was far from peaceful. We really enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, but carpet should be replaced due to musty order. Location was great but in the evening. There’s a clown show just a few feet away with super loud speakers making it hard to have a quiet night sleep.
Stayed 5 nights in Oct 2025