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Hotel portal de reyes

3.0 star property
3-star hotel in Centro Histórico

Choose dates to view prices

Photo gallery for Hotel portal de reyes

A hotel courtyard with a swimming pool, outdoor seating, and a multi-story building with balconies.
Comfort Suite
A room with a large window, two white chairs with cushioned seats, and a small round table.
A well-maintained outdoor patio area with a pool, surrounded by a white wall and lush greenery.
Gym

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
9 Av. Juárez Pte., San Juan del Río, QUE, 76800
  • Place, Senor del Sacro Monte Temple
    ‪3 min walk‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪5 min walk‬
  • Place, Fundadores Square
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a small round table with chairs, and an air conditioning unit on the wall.

Junior Suite

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room, Garden View

Classic Double Room, Garden View

Classic Double Room, Garden View

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

San Juan del Río

Centro Histórico stay.A stay at this Centro Histórico hotel places you steps from Senor del Sacro Monte Temple and within a 5-minute walk of Nuestra Senora de Guadalupe Church. Also, Fundadores Square is within half a mile (1 km) and TecMilenio University San Juan del Rio Campus is within 2 miles (3 km).

What's nearby

  • Senor del Sacro Monte Temple - 3 min walk - 0.3 km
  • Nuestra Senora de Guadalupe Church - 5 min walk - 0.5 km
  • Fundadores Square - 5 min walk - 0.5 km
  • TecMilenio University San Juan del Rio Campus - 17 min walk - 1.5 km
  • Aqueduct of Santiago de Querétaro - 47 min drive - 68.6 km

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬1 min walk
  • ‪Il Corridoio - ‬2 min walk
  • ‪Abolengo - ‬3 min walk
  • ‪Rincon De Hidalgo - ‬2 min walk
  • Restaurant Hotel Portal De Reyes

About this property

Hotel portal de reyes

3-star hotel in Centro Histórico
Hotel portal de reyes offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business center on site. The business-friendly Hotel portal de reyes also features a garden, coffee/tea in a common area, and an elevator. Free self parking is available.

This 3-star San Juan del Río hotel is smoke free.

  • 60 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel portal de reyes offers 60 accommodations with private hot tubs and complimentary toiletries. Business-friendly amenities include desks and safes. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.

Frequently asked questions

How close is Hotel portal de reyes to the airport?

Hotel portal de reyes is 28.5 mi (41-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel portal de reyes ?

As of Jul 30, 2026, prices found for a 1-night stay for 2 adults at Hotel portal de reyes on Aug 11, 2026 start from CA $102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel portal de reyes have an airport shuttle?

Airport shuttle services are not available at Hotel portal de reyes .

Does Hotel portal de reyes offer free breakfast?

Hotel portal de reyes offers free local cuisine breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hotel portal de reyes ?

No, there is no casino at this hotel.

What time is check-in at Hotel portal de reyes ?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at Hotel portal de reyes ?

This hotel offers free self parking.

Does Hotel portal de reyes have a pool?

Hotel portal de reyes features an outdoor pool.

Does Hotel portal de reyes have a restaurant?

Yes, there is a restaurant on site.

Does Hotel portal de reyes have a spa?

There are no spa services available at this hotel.

How close is Hotel portal de reyes to downtown San Juan del Río?

Hotel portal de reyes is 1 mi away from San Juan del Río.

Hotel portal de reyes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Humberto

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel y limpio, solo que nos cobraron unp poco más de lo que marcaba la aplicación
Stayed 1 night in Apr 2026
Verified

8/10 Good

FABIOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solo 1 comentarios en la página del Internet dice que tiene tina de hidromasaje y no es así, de hecho yo les pregunte en recepción y me dijeron que no habia.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Guadalupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitivamente no regreso, según podíamos pedir servicio al cuarto y ni los teléfonos servían, en una habitación no había agua fría, tuvo qué ir el de mantenimiento y, qué incómodo es eso, en otra habitación no había secadora, no ponen shampoo, ponen 2 jaboncitos que ni espuma hacen, cuando reclamé la primera vez el Sr dijo ser solo un empleado y no podía hacer nada, el gerente jamás intervino y la Sra de recepción solo dijo que " Una disculpa y ya" creo no es una respuesta a un huesped al cual no le cumplieron lo que promete en su página. Lo único bueno de este viaje fue el personal del restaurante y la comida. Pero uno puede ir como comensal sin estar hospedado en ese pésimo lugar. Si tienen oportunidad de reservar en otro lado seria mejor. Espero que lo escrito aquí sirva para que mejoren sus instalaciones. Saludos.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Fidel

Las camas ya caducaron Están fatales
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😅había un poco de
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

alma

Liked: Cleanliness, amenities, property conditions & facilities
En general bien, el personal muy amable y muy rico el desayuno.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Samuel

Liked: Staff & service
Me tocó una habitación donde se oían como lavaban los platos a las 5:30 am y como hacían el desayuno Me dijeron una habitación con vista al patio y la ventana daba al edificio En si el servicio bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Que el lugar está céntrico
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities
TODO MUY BIEN ATENCION Y PERSONAL
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernando

Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jesús

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

DENISE

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carlos hugo

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pedro

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alan

Stayed 1 night in Feb 2026
Verified

4/10 Poor

Gustavo

Stayed 1 night in Feb 2026
Verified

8/10 Good

Asael

Stayed 3 nights in Dec 2025