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Casa Gangotena

4.5 star property
4.5-star luxury hotel near St. Francis Catholic Church

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Photo gallery for Casa Gangotena

Cleanliness standards
Creator video
Meeting facility
Interior detail
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Calle Bolívar OE 6-41 & Cuenca, Quito, Pichincha
  • Place, St. Francis Catholic Church
    ‪2 min walk‬
  • Place, Catedral Metropolitana de Quito
    ‪3 min walk‬
  • Place, Independence Square
    ‪5 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Balcony

Junior Studio Suite, Balcony

Junior Studio Suite, Balcony

  • Hill view
  • Sleeps 2
  • 1 King Bed

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About the area

Quito

Heart of Quito.A stay at this Quito Historic Center hotel places you steps from St. Francis Catholic Church and within a 5-minute walk of Catedral Metropolitana de Quito. Also, Independence Square is within half a mile (1 km) and La Mariscal Craft Market is within 3 miles (5 km).

What's nearby

  • St. Francis Catholic Church - 2 min walk - 0.2 km
  • Catedral Metropolitana de Quito - 3 min walk - 0.3 km
  • Independence Square - 5 min walk - 0.5 km
  • La Mariscal Craft Market - 5 min drive - 3.8 km
  • Foch Square - 5 min drive - 4.5 km

Getting around

  • San Francisco Station - 2 min walk
  • Chimbacalle Station - 7 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 38 min drive

Restaurants

  • ‪Sinners Micro Cerveceria - ‬1 min walk
  • ‪Dulceria Colonial - ‬6 min walk
  • ‪San Ignacio Restaurant - ‬3 min walk
  • ‪Kfc - ‬3 min walk
  • ‪El Pretil - ‬6 min walk

About this property

Casa Gangotena

4.5-star luxury hotel near St. Francis Catholic Church
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Spa services, a library, and a terrace are also featured at the luxury Casa Gangotena. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Colonial Quito hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2011
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Casa Gangotena offers 31 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Quito hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Gangotena

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 93.52 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 15 years old)
  • Rollaway bed fee: USD 93.52 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Gangotena
Casa Gangotena Hotel
Casa Gangotena Hotel Quito
Casa Gangotena Quito
Casa Gangotena Hotel
Casa Gangotena Quito
Casa Gangotena Hotel Quito

Casa Gangotena Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 78 out of 91 reviews
Rating 8 - Good. 10 out of 91 reviews
Rating 6 - Okay. 2 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel for our family. Very good breakfast. Good staff. Quiet and large room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service and the rooms.
Stayed 1 night in May 2025

8/10 Good

Narayanan

Stayed 2 nights in Apr 2025

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Casa Gangotena was perfection! The hotel itself is beautiful and the staff was gracious and attentive. We stayed in a very comfortable, large room with a spectacular view of the Plaza de San Francisco. We enjoyed breakfast and a wonderful dinner at the hotel and loved that the menu included local cuisine. Plus, the prices were reasonable - we would have easily paid twice as much at home for a meal of the same caliber. You also shouldn't miss a late afternoon cocktail on the rooftop!
Stayed 2 nights in Jan 2025

10/10 Excellent

TUBA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

DON, South Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historic property that has been updated and has both warmth and style. The staff pampered my family and introduced us to Ecuadorian new year traditions on the rooftop terrace with the other guests that was a memorable and unexpected way to ring in the new year. The restaurant is a fabulous showcase of Ecuadorian cuisine and excellent cocktails and fine wine. First class in every respect. I recommend without reservation.
Stayed 1 night in Dec 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place it’s beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 👌 Excllent breakfasts! And they provided bottled and distilled water for my CPAP machine. Also Concierge Desk provided assistance with tours and dining
Stayed 2 nights in Aug 2024

8/10 Good

Danielle, Dewey Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Significant leaking in the room on our final day.
Stayed 2 nights in Aug 2024

10/10 Excellent

andres

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful, the food was superb, the service was also top notch, their version of a mojito was one of the best I've had ,their breakfast buffet is nice too. The location is awesome, steps from the San Francisco Church and museum.
Stayed 2 nights in Jul 2024

8/10 Good

Demery

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous power, beautiful rooms. Charges for additional water above the small 2 bottles provided daily, which is laughable considering the cost of the hotel room. Breakfast was fabulous.
Stayed 4 nights in May 2024

10/10 Excellent

Cortney

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this property. The personalized touches, safety, spa, afternoon, tea, absolute, beautiful gardens, and architecture. The views were outstanding. If I could, I would live there.
Stayed 1 night in Apr 2024

10/10 Excellent

Enrique

Stayed 1 night in Mar 2024

10/10 Excellent

hongli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Feb 2024

6/10 Okay

Vyacheslav, Fort Lauderdale

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Konstantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the old year. It should be noted very friendly and professional staff. There is a beautiful terrace on the 3rd floor with an amazing view of the old town. Of particular note is the highest quality massage in the spa.

10/10 Excellent

barbara

Stayed 1 night in Jun 2023

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kathleen, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, but it’s the friendly and helpful staff that made our stay feel special.
Stayed 3 nights in Apr 2023

10/10 Excellent

Byron, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and historic hotel in the heart of downtown Quito. The staff was incredibly accommodating and made the entire experience elegant. It is on the Plaza San Francisco and is next to a beautiful cathedral. Just take into account extra time to get into and out of the area by car as the streets are very narrow and usually congested. Loved the property and would definitely come back. The best and most beautiful hotel in Quito!
Stayed 4 nights in Mar 2023

10/10 Excellent

William, Gladwyne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 3 nights in Jan 2023

10/10 Excellent

Prudence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like royalty. Room was a bit cold for our liking but there was a portable heater available.
Stayed 1 night in Jan 2023

8/10 Good

Dr. Nadia

Liked: Cleanliness, property conditions & facilities, room comfort

Location.. location.. location..

The hotel location was perfect.. the room was nice and overlooked the San Francisco plaza.. the food was good too.. the staff weren’t so helpful when arrived, but the next day this was changed…
Stayed 1 night in Jan 2023