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San Jose de Puembo Quito Airport, an Ascend Collection Hotel

4.0 star property
Family-friendly Colonial hotel connected to the convention center with 2 restaurants

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Photo gallery for San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Free daily buffet breakfast
Exterior
Free daily buffet breakfast
Interior
Indoor pool, outdoor pool, open 9:00 AM to 7:00 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Hot tub
  • Pool

Explore the area

View in a map
Calle Manuel Burbano s/n, Puembo, Pichincha, 170179
  • Place, Chiche
    ‪14 min walk‬
  • Place, Quicentro Sur Mall
    ‪34 min drive‬
  • Place, Monument to the Equator
    ‪41 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking, Garden View

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 double beds, garden or patio view

Superior Room, 2 double beds, garden or patio view

Superior Room, 2 double beds, garden or patio view

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking, Garden View

Traditional Room, 2 Double Beds, Non Smoking, Garden View

Traditional Room, 2 Double Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room 1 queen bed 1 double bed, garden or patio view

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room 1 queen bed 1 double bed, garden or patio view

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Room, accessible, 1 queen bed, garden or patio view

Superior Room, accessible, 1 queen bed, garden or patio view

Superior Room, accessible, 1 queen bed, garden or patio view

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite, 2 bedrooms

Family Suite, 2 bedrooms

Family Suite, 2 bedrooms

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Junior Suite, 1 king bed

Junior Suite, 1 king bed

Junior Suite, 1 king bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Puembo

Close to airport.At this Puembo hotel, you'll be within 9 miles (15 km) of Scala Shopping Mall and 12 miles (20 km) of Paseo San Francisco. Cayambe Coca Ecological Reserve is 16 mi (25.8 km) away.

What's nearby

  • Chiche - 14 min walk - 1.2 km
  • Atahualpa Olympic Stadium - 24 min drive - 23.2 km
  • Quicentro Shopping - 24 min drive - 23.2 km
  • Quicentro Sur Mall - 34 min drive - 34.3 km
  • Monument to the Equator - 41 min drive - 38.0 km

Getting around

  • Chimbacalle Station - 30 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 26 min drive

Restaurants

  • ‪Signature by La Birrería - ‬6 min drive
  • ‪Coffee Relief - ‬13 min drive
  • ‪Bistro Al Paso - ‬13 min drive
  • ‪Los Hornitos - ‬9 min drive
  • ‪Cañon Del Chiche - ‬17 min drive

About this property

San Jose de Puembo Quito Airport, an Ascend Collection Hotel

Family-friendly Colonial hotel connected to the convention center with 2 restaurants
San Jose de Puembo Quito Airport, an Ascend Collection Hotel offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes a conference center. A children's pool, a health club, and a nightclub are also featured at the family-friendly San Jose de Puembo Quito Airport, an Ascend Collection Hotel. A roundtrip airport shuttle (available 24 hours) and a bus station shuttle are free. Limited free parking is available on a first-come, first-served basis. A complete renovation of San Jose de Puembo Quito Airport, an Ascend Collection Hotel was completed in September 2025.

Smoking is allowed in designated areas at this Colonial Puembo hotel.

  • 78 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1800
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
San Jose de Puembo Quito Airport, an Ascend Collection Hotel offers 78 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Puembo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Hotel Rincon de Puembo, BW Signature Collection
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  • Hot tub
  • Breakfast included
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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Nightclub
  • Outdoor pickleball court
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (47 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests should be aware that cats reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1790834670001
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is 1790834670001. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

San Jose Puembo Quito Airport Ascend Hotel Member
San Jose Quito Airport Ascend Hotel Member
San Jose Puembo Quito Airport Ascend Member
San Jose Quito Airport Ascend Member

San Jose de Puembo Quito Airport, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 321 out of 418 reviews
Rating 8 - Good. 75 out of 418 reviews
Rating 6 - Okay. 8 out of 418 reviews
Rating 4 - Poor. 8 out of 418 reviews
Rating 2 - Terrible. 6 out of 418 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zhuang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. I had a great experience. The staff members are kind and professional, I decided to book this hotel again when I return I decided to book this hotel again when I return from Galapagos to Quito.
Stayed 1 night in Aug 2025

4/10 Poor

Alissa

Liked: Cleanliness
Check in was disappointing. First c we had to wait late at night for the taxi. Then the hotel charged us more than the price quoted in my booking. Thats never happened to me before. Then we got a room facing a wall, even though the booking said garden view.
Stayed 1 night in Aug 2025

8/10 Good

Nevaeh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here, friendly helpful staff, pretty views, lots of activities for kids etc.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous views and delicious breakfast

The hotel grounds are gorgeous. Mountain views with beautiful plants and roaming llamas and peacocks. Breakfast was delicious and the playground fun for kids. The only down side are the beds were very uncomfortable in our room. If you like an extra firm mattress this is the place for you
Stayed 2 nights in Jul 2025

2/10 Terrible

Kimberly

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful property, staff go above and beyond. They have llamas and peacocks on the property. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were many activities available for our family. Swimming pools, volleyball, tennis, billiards, games, etc. There were llamas roaming around the property which was really cool. It was quiet and the food in the restaurant was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place about 20 min drive from airport. Breakfast was included as well as airport transfers. Lovely gardens with Llamas, peacocks and ducks roaming the extensive property.
Stayed 1 night in Jun 2025

8/10 Good

Sammy

Liked: Cleanliness, amenities, property conditions & facilities
Bonito lugar
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds, clean, and friendly staff!

Love this hotel. Clean, well priced, and beautiful grounds. Have been at least three times and will continue to book!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathryn, Mill Valley

Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly. The good was very good. They provided transportation to and from the airport. The hotel is about 15 minutes from the airport and about 40 minutes from the city of Quito (without traffic). There isn't much to do in the area of the hotel, but the hotel does have many things to do (pool, lawn games, pickleball etc).
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place with the Llamas roaming, the beautiful grounds, the gym, the dining, the rooms and close enough to the airport that we could come in and leave. Thanks!@
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamela

Stayed 1 night in Mar 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful place. Beautiful rooms, pretty clean and with excellent service. The place have a lot of green spaces even exotic animals. Nice place to stay in. Definitely I will come back.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Nancy

Stayed 1 night in Jan 2025

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel compound. Uber eats delivery to reception no problem. Was colonial era rancher’s property. Large green area.
Stayed 1 night in Feb 2025

10/10 Excellent

Elena, Port Matilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yury, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Stayed 1 night in Jan 2025

8/10 Good

Nancy

Stayed 1 night in Jan 2025

10/10 Excellent

Robyn, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave at 3 am and were cheerfully accommodated by the staff.
Stayed 1 night in Jan 2025