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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property
Hotel near Crabtree Valley Mall in Raleigh

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Studio Suite, 1 Queen Bed | Living area
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Free toiletries, hair dryer, towels

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

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About the area

Raleigh

Northwest Raleigh stay.With a stay at this Northwest Raleigh hotel, you'll be within half a mile (1 km) of Crabtree Valley Mall and 2 miles (3 km) of Laurel Hills Park. Shelley Lake Park and North Hills Shopping Center are also within 3 miles (5 km).

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.0 km
  • North Hills Shopping Center - 4 min drive - 4.1 km
  • North Carolina Museum of Art - 4 min drive - 4.0 km
  • North Carolina State University - 5 min drive - 5.2 km
  • Lenovo Center - 6 min drive - 6.6 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Auntie Anne's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Kanki Japanese House of Steaks - ‬12 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel near Crabtree Valley Mall in Raleigh
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • 1 conference room
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The outdoor pool opens for the season in May.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities
Decor a bit dated. Carpets and wallpaper in hallways are worn. Staff very friendly, room very clean. Convenient location. Good value
Stayed 3 nights in May 2025

10/10 Excellent

BETSY, STAFFORD

Liked: Cleanliness, staff & service, property conditions & facilities
The smallest of snafus was quickly fixed by Darian, the front desk employee. I love that you can text with the staff.
Stayed 1 night in May 2025

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older room - needing some repairs

8/10 Good

Vincent, WARRENVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Very nice rooms. Two of the three Elevators being out of service made accessing higher floor rooms a challenge.
Stayed 2 nights in Mar 2025

6/10 Okay

Tyler

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at this property multiple times and each time it seems to keep getting more downtrodden. It’s in desperate need of a remodel. I enjoy it because it’s spacious and nice to be “home away from home” but the interior conditions are run down. The wallpaper looks like there was a flood in the room. The shower was covered in rust stains. The bedroom curtains had weird stains all over them and some how I kept finding super long black hairs in the bed and on the sofa. It’s not bad but for the amount they charge for a room you can get something nicer across the street. The elevators also hardly ever work and if they do they’re very slow. The staff is always friendly and accommodating it’s just the property itself needs a new facelift.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janoris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel ,clean spacious rooms, breakfast and managers dinner.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacquin

Liked: Staff & service
Property was located in a very convenient location to the mall and other shopping. Unfortunately one of the elevators was out of order
Stayed 2 nights in Mar 2025

10/10 Excellent

Antwoinesha

Liked: Cleanliness
The best hotel ever
Stayed 1 night in Mar 2025

10/10 Excellent

Guillermo F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, the staff was very professional and kind.
Stayed 2 nights in Mar 2025

6/10 Okay

Christina A

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Grayson

Liked: Cleanliness, staff & service
Staff was very helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Jake

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our unit was filthy
Stayed 2 nights in Feb 2025

4/10 Poor

Shawnsuki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the 5star price. Not the breakfast, the bugs and dust or the scary elevator.
Stayed 2 nights in Mar 2025

8/10 Good

Raven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 4 nights in Feb 2025

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Came up for the weekend, needed somewhere close to the mall and the Hockey stadium. This for the bill. Pros: the lobby was great, staff friendly, parking free and easy came with hot free breakfast, it was okay but free is free. The cons: this property had such great reviews online and we had stayed at the Marriott down the road last time, I thought we try this place due to price and room size. First thing was the main elevators were not working, they had a service elevator in the back but it seemed like it was on its last leg too. Then the hall to the room the carpet was a used and stained. Then the room, first glance looked great but then the little things come out, the attention to detail was awful. Our bathroom had one towel for two ppl, no conditioner, the lamp shades, coffee table, floor boards, carpet, and couch all had stains and the floor boards almost had what looked like water damage. The beds were made up with under blankets thrown on top of it. For the money, I would have been happier paying an extra $50 to stay at the Marriott. All this said, the staff was so friendly but that does not make up for a falling apart, dated building.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service
I am in a wheelchair and at the last minute they told me my reservation for a wheelchair room was canceled due to maintenance. Also only one elevator was working out of three and I was told that they have been out for months. For all the trouble I have received I have not had one apology.⁸
Stayed 1 night in Feb 2025

10/10 Excellent

michael, Elizabeth city

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect for our stay with the exception of the free breakfast. We needed to leave at 6:30 am so we couldnt get any food. Maybe you could open the breakfast at 6am.
Stayed 1 night in Feb 2025

2/10 Terrible

Jack, steamboat springs

Disliked: Cleanliness, property conditions & facilities
Room smelled like a grease pit. Shower was uncleaned and the shower curtain was broken. Elevator broken, and the hallways were dirty
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024