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Tru by Hilton Chapel Hill

0-star property
1742 FORDHAM BLVD, Chapel Hill, NC 1-855-887-0424
3.8 out of 5
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See all 6 travelocity Reviews

"This hotel was brand new and spotless. Breakfast was great. Easy parking. Great value for the price. Loved everything about this hotel. " More

By a verified traveller on Sat 24 Jun 2023

Points Of Interest

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Hotel Description

Hotel near University of North Carolina in Chapel Hill

In Chapel Hill

Within 3 miles (5 km) of this Chapel Hill hotel, you'll find University Mall and University of North Carolina. Horace Williams House and Franklin Street are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour gym on site, and a 24-hour front desk and express check-out are also provided.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $150* Per night/room 27 May - 28 May

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Chapel Hill ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tru by Hilton Chapel Hill

Everyone (3) Couples (3)
3 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

25 Apr. 2024 by Mary S- General Manager

I wanted to take a moment to express my gratitude for the feedback you provided. Your input is incredibly valuable to us and helps us improve our guest service experience.We are committed to continuously enhancing our guest experience and your feedback plays a crucial role in this process. Thank you for taking the time to share your thoughts with us.If you have any further comments or suggestions, please feel free to reach out. We are always eager to hear from our guests

5 out of 5
This hotel was brand new and spotless. Breakfast was great. Easy parking. Great value for the price. Loved everything about this hotel.

Posted by , from Superior on 24 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Tony

Thank you! DannI am glad you had a smile on your face we met your needs.

1 out of 5
We checked in and the shades would not shut all the way. Cars parking could see straight into our room. Clear changed rooms and second room did not have a shower curtain. Clear was not very helpful. Told us to take a shower and cleaning crew would clean up the water in the morning.

Posted by on 29 Mar. 2023

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Comment from Hotel Management

10 May 2023 by Mary S- General Manager

I am sorry to hear that you did not have a satisfatory stay- I will use this as a teaching tool for the staff on guest interaction

4 out of 5

Posted by on 18 Feb. 2023

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Comment from Hotel Management

13 Mar. 2023 by Mary S- General Manager

We value all feedback. Please let me know what we could have done better

5 out of 5
The staff was great - friendly and helpful. The breakfast was delicious...the facilities were clean.

Posted by on 26 Sep. 2022

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Comment from Hotel Management

6 Oct. 2022 by Mary S- General Manager

I am happy to hear that you enjoyed your stay with us here in Chapel Hill. We work hard to make sure that you had a Tru-ly great experience

5 out of 5
Atheistically pleasant regarding layout & furnishings; modern. Pretty close to most forgotten necessities (CVS, Wegmans & restaurants). Decent breakfast bar. & pleasant, helpful staff

Posted by on 3 Jul. 2022

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Comment from Hotel Management

5 Jul. 2022 by Mary S- General Manager

Thank you for your review. We are pleased to hear that the location of our hotel was just right for you. Please come and see us again

About the Tru by Hilton Chapel Hill

Location 1742 FORDHAM BLVD, Chapel Hill, NC 27514

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Chapel Hill also features a 24-hour fitness center, coffee/tea in a common area, and express check-out. Self parking is free. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this Chapel Hill hotel.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2021
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Chapel Hill offers 98 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • LCD television
  • Satellite channels
  • Premium channels
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru by Hilton Chapel Hill Hotel
  • Tru by Hilton Chapel Hill CHAPEL HILL
  • Tru by Hilton Chapel Hill Hotel CHAPEL HILL

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Tru by Hilton Chapel Hill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.