For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"I like the variety of restaurants on location and the pool was amazing!
I didn't like that our non-smoking room still wreaked of cigarettes. Check in
...
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More
Within 3 miles (5 km) of this Sparks resort, you'll find Outlets at Legends Sparks and Reno Events Center. University of Nevada-Reno and Fleischmann Planetarium and Science Center are also within 6 miles (10 km).
Renovated in 2019
A casino, 7 restaurants, and an indoor pool are all featured at this resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at one of the 5 bars/lounges and enjoy perks like free self parking.
Free WiFi, comfy beds
The 1382 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, iPod docks, and flat-screen TVs with cable channels.
Resort Tower Room, 1 King Bed, Non Smoking, Mountain View
Bed Count1 King BedMaximum Occupancy
3 Max
Resort Tower Room, 2 Queen Beds, Non Smoking, Mountain View
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Casino Tower, 1 King Bed, Mountain View Room
Bed Count1 King BedMaximum Occupancy
2 Max
Nugget Casino Resort ratings based on 153 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Nugget Casino Resort
Everyone (86)Couples (24)Family (40)
3 out of 5
I like the variety of restaurants on location and the pool was amazing!
I didn't like that our non-smoking room still wreaked of cigarettes. Check in took forever, it was loud so trying to head the lady at the front desk with her mask on was almost impossible. We were supposed to get views but all we saw was a legdge with the lights and a wall. Parking for hotel guests sucked. We had to park really amfar from the side entrance. Valet was closed because of Covid I guess, you'd randomly find cigarette butts on the hotel floor. We didn't stay here again on our way back through.
Posted by Ashley, from Oregon on 14 Jan. 2021
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Comment from Hotel Management
14 Jan. 2021
by Nick
We are sorry to hear that your are displeased with your stay. We sincerely apologize for any inconvenience caused.
5 out of 5
Easy accesability from freeway, great parking, variety of services onsite.
Posted by SJ, from Klamath Falls, OR on 11 Jan. 2021
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Comment from Hotel Management
12 Jan. 2021
by Nick
Thank you, we appreciate your feedback.
2 out of 5
Dirty dirty dirty. Fresh urine on the floor of the bathroom, and what looks to be urine on the shower curtain, long dark hairs found in shower and the smell of smoke was horrific even in the rooms. We asked for a pack n play as we forgot our and it came with super dirty, it had not been wiped down since the last usage and had what looked to be formula and spit up all over the mat where the baby sleeps.
We had rented two rooms next to each other so my aunts could stay with our kids while we attended a wedding. So we had issues with two rooms.
While checking in the guy helping us had a couple computer issues and had to ask for assistance. Not a big deal but the training manager who walked out had major attitude with him and was very unprofessional walking out with her cell phone in hand and rolling her eyes at the situation.
One of the rooms toilet was leaking from the supply line when flushed and was puddling in the floor. I called housekeeping to have someone come look at it, when they answered the phone the were talking to someone else and started laughing while I just waited on the phone for her to address me.
I explained the cleaning issues to the guy when we checked out and he was very nice and did take off the resort fee. Still we will never be staying here again.
Posted by Courtney, from Elk Grove on 11 Oct. 2020
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Comment from Hotel Management
25 Oct. 2020
by Nick
Thank you , we appreciate your feedback sorry to see you go.
3 out of 5
Posted by a verified traveller on 5 Oct. 2020
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Comment from Hotel Management
5 Oct. 2020
by Nick
Thank you for your response
3 out of 5
Wanted smoking room. None available in entire hotel.
Posted by a verified traveller on 3 Oct. 2020
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Comment from Hotel Management
4 Oct. 2020
by Nick
Sorry we were unable to accommodate your request
2 out of 5
No cleaning in our room which was ok but when we tried for towels linen etc we were told NO More by the maids plus our safe didn’t work and the toilet plugged up
Posted by a verified traveller on 27 Sep. 2020
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Comment from Hotel Management
31 Oct. 2020
by Nick
Thank you for your feed back, we apologize for the inconvenience.
5 out of 5
The Nugget is a very good, family friendly resort. Always a nice stay.
Posted by Ed, from Ca on 23 Sep. 2020
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Comment from Hotel Management
26 Oct. 2020
by Nick
Thank you, we appreciate your feedback.
5 out of 5
It was good. Not really crowded. Very clean. Everyone was really nice.
Posted by Lori, from Prescott, AZ on 23 Sep. 2020
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Comment from Hotel Management
25 Oct. 2020
by Nick
Thank you.
4 out of 5
Our room faced interstate 80 and the traffic noise was loud all night long. There was no way to drown it out with white noise (fan, etc) next time we would request a room not facing the interstate
Posted by Bob, from Idaho on 11 Sep. 2020
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Comment from Hotel Management
12 Sep. 2020
by Nick
Thank you, the rooms with even numbers face the railway however they do not run continuously also high floor would be best .
1 out of 5
Room noisey and 1 person checking people in. Parking sucks and overall unpleasant stay.
Posted by Mike, from phoenix on 5 Sep. 2020
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Comment from Hotel Management
31 Oct. 2020
by Nick
Thank you for your feedback, we are sorry for any inconvenience.
Nugget Casino Resort offers its guests an indoor pool and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 110000 square feet (10219 square meters) and includes a conference center. A casino, tour/ticket assistance, and a vending machine are also featured at the business-friendly Nugget Casino Resort. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. A complete renovation of Nugget Casino Resort was completed in October 2019. Smoking is allowed in designated areas at this 4-star Sparks resort.
1382 guestrooms or units
29 levels
2 buildings
7 dining venues
5 bars or lounges
110000 sq ft of conference space
10219 sq m of conference space
Casino
Coffee shop
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Convenience store
Gift shop
Newspapers for purchase
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Grocery/convenience store
Arcade/game room
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free long-term parking
, Free self parking
Transport
Airport: Reno-Tahoe Intl. Airport (RNO) (5.6 km / 3.5 mi)
Train station: Reno Station (7.3 km / 4.5 mi)
Property shuttles: Free airport shuttle
Parking: Free self parking and extended parking
Room Amenities
Nugget Casino Resort offers 1382 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and microwaves can be requested.
Sitting area
Pillowtop beds
IPod dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Microwave available
Coffee maker
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 1:00 PM.
Anthony’s Chophouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Rosies Cafe - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Game On! - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Oyster Bar - This seafood restaurant specializes in seafood. Guests can enjoy drinks at the bar. Open daily.
Starbucks - Onsite café. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at 2:30 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19 hotel is not offering daily housekeeping at this time.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.00 per night.
Cribs (infant beds) are available for USD 10.00 per night.
Pet Policy
Pets and service animals are not allowed at Nugget Casino Resort
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.
Service animals not allowed
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Masks are compulsory at the property
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
Tourism fee: USD 2.00 per accommodation, per night
Resort fee: USD 32.92 per accommodation, per night
The resort fee includes:
Pool access
Health club access
Fitness center access
Airport shuttle
In-room safe
In-room coffee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 8 and USD 25 for adults, USD 8 and USD 25 for children (approximately)
Early check-in fee: USD 10 (subject to availability)
Late check-out is available for a fee (subject to availability, amount varies)
In-room microwave fee: USD 10 per day
Crib (infant bed) fee: USD 10.00 per night
Rollaway bed fee: USD 10.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
John Ascuagas
John Ascuagas Nugget
John Ascuagas Nugget Hotel
John Ascuagas Nugget Hotel Sparks
John Ascuagas Nugget Sparks
John Nugget
Nugget
John Ascuaga`s Nugget Hotel Sparks
John Ascuagas Nugget Resort
Nugget Casino Resort Sparks
Nugget Casino Resort
Nugget Casino Sparks
Nugget Casino
John Ascuagas Nugget Hotel
John Ascuagas Nugget Resort
Nugget Casino Resort Resort
Nugget Casino Resort Sparks
Nugget Casino Resort Resort Sparks
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
