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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly stay near Howard Amon Park

Choose dates to view prices

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Lobby sitting area
Point of interest
Lobby sitting area
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪8 min walk‬
  • Place, Richland - Benton City Loop
    ‪10 min walk‬
  • Place, Columbia Point Golf Course
    ‪18 min walk‬
  • Airport, Richland, WA (RLD)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a wall art piece, and a nightstand with a lamp.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Richland

South Richland stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Howard Amon Park and 2 miles (3 km) of Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 miles (5 km).

What's nearby

  • CNS Cares - 3 min walk - 0.3 km
  • Howard Amon Park - 8 min walk - 0.7 km
  • Richland - Benton City Loop - 10 min walk - 0.9 km
  • Columbia Point Golf Course - 18 min walk - 1.5 km
  • Toyota Center - 10 min drive - 9.0 km

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Sterling's - ‬17 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Panda Express - ‬18 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Zip's - ‬17 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly stay near Howard Amon Park
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a children's pool, a hot tub, and a sauna. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Free self parking is available.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

How close is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection to the airport?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is 5.6 mi (9-min drive) away from the Richland, WA (RLD) airport, the closest popular airport to the property.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on Aug 16, 2026 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offer free breakfast?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This hotel offers free self parking.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a pool?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 10 PM.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection to downtown Richland?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is 1.4 mi away from Richland.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 933 reviews
Rating 8 - Good. 219 out of 933 reviews
Rating 6 - Okay. 172 out of 933 reviews
Rating 4 - Poor. 85 out of 933 reviews
Rating 2 - Terrible. 93 out of 933 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean rooms, comfortable bed. Nice location next to the river trail for walking.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Easy to get to. Room was nice and clean. Would definitely stay here again
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay and relax . Amazing place to walk my dog
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 2 dogs and the pet rooms were comfortable and clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness
The location is convenient to everything I needed it for. And the accommodations were clean and comfortable.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Pirouette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad budget-friendly option. Definitely had more of motel vibes than hotel vibes, but was just fine for our quick one night stay. Parking was easy and plentiful, and the area felt safe. I appreciated the free breakfast which included some basics.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, amenities
Exterior needs to be painted and updated. Looked run down. Interior rooms were very well done and comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ciera

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Affordable, Decent Breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Room was clean and warm when I walked in! The morning staff was super friendly!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Clean room, great view, good breakfast!
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't try the hot tub. breakfast was okay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, kind staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached restaurant was closed, but many options near by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dalarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for people traveling with pets. Safe, convenient, clean. Pet fees are slightly higher at $50 a pet but hotels.com never has the pet fees on their site which they should
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jewell

Liked: Cleanliness, staff & service, amenities
Very clean room. The staff was very pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities
Place was clean and enjoyed the stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rusty

Great stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Nice sized room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the stay.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Lindsay

Disliked: Cleanliness, amenities
There were several dead bugs in the room and bathroom upon arrival. The pool and hot tub weren’t clean and the hot tub was very low in water.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
The room was nice and quiet I would recommend it to family and friends it was a nice stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and hot, had a dinner in the lounge, very good,..
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Michele

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place to stay. Do not stay in room 116, unless you want to be kept up all night with luggage and people running and stomping up stairs right next to room and the curtains blocked out zero lights so it was like we had a light on entire time. Breakfast was disgusting both day. Will never stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

KELIM

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - we enjoyed the restaurant and pool
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Amenities
The hotel beds were very comfortable, but there was little sound proofing. Our room looked over the parking lot. We were disappointed to find the restaurant (predominately displayed in the photos) permanently closed. The breakfast was in a room with cement floors and was very noisy. Three out of four gates to the pool were not working. The best part was the location, with a lovely river walk and close to the park.
Stayed 2 nights in Apr 2026