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Aloft by Marriott Richmond West Short Pump

Property class: 3
3-star hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Aloft by Marriott Richmond West Short Pump

A modern lounge area with a fireplace, seating, and pendant lighting.
A modern cafe with a wooden table, black chairs, a menu board, and a beverage cooler.
A modern hotel with a flat roof, multiple floors, and a well-lit entrance.
A modern bar area with a seating arrangement, bar stools, and a bar counter.
A modern lounge area with a sofa, red chair, yellow ottoman, and a dining table with red chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3939 Duckling Drive, Richmond, VA, 23060
  • Place, Short Pump Village
    ‪9 min walk‬
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Greater Richmond Convention Center
    ‪23 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a TV, a small table, a sofa, and a view of trees.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A modern hotel room with a bed, a TV, a small table, a sofa, and a view of trees.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A modern hotel room with a large bed, a small table, a sofa, a TV, and a window with a view of trees.

Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

A modern hotel room with a large bed, a small table, a sofa, a TV, and a window with a view of trees.

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Richmond

In shopping district.You'll find Short Pump Town Center and Elk's Lodge within 3 miles (5 km) of this hotel. Sheltering Arms Institute and Bowlero West End are also within 6 miles (10 km).

What's nearby

  • Short Pump Village - 9 min walk - 0.8 km
  • Short Pump Town Center - 3 min drive - 1.8 km
  • University of Richmond - 16 min drive - 12.6 km
  • Virginia Commonwealth University - 20 min drive - 20.8 km
  • Greater Richmond Convention Center - 23 min drive - 23.2 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪Wawa - ‬17 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Cook Out - ‬19 min walk

About this property

Aloft by Marriott Richmond West Short Pump

3-star hotel near Short Pump Town Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 564 square feet (52 square meters) and includes conference space. A health club, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Aloft by Marriott Richmond West Short Pump. Limited free parking is available on a first-come, first-served basis.

This 3-star Richmond hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • 564 sq ft of conference space
  • 52 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft by Marriott Richmond West Short Pump offers 135 air-conditioned accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 4:00 AM to 1:00 PM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Health club
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft

Frequently asked questions

How close is Aloft by Marriott Richmond West Short Pump to the airport?

Aloft by Marriott Richmond West Short Pump is 21.6 mi (29-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Aloft by Marriott Richmond West Short Pump?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Aloft by Marriott Richmond West Short Pump on Nov 7, 2026 start from CA $229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aloft by Marriott Richmond West Short Pump have an airport shuttle?

Airport shuttle services are not available at Aloft by Marriott Richmond West Short Pump.

Does Aloft by Marriott Richmond West Short Pump offer free breakfast?

Free breakfast isn’t offered at Aloft by Marriott Richmond West Short Pump, but to-go breakfast is offered for a fee of between USD 5 and 15 for adults, USD 5 and 15 for children. It's available every day from 4:00 AM to 1:00 PM.

Is there a casino at Aloft by Marriott Richmond West Short Pump?

No, there is no casino at this hotel.

What time is check-in at Aloft by Marriott Richmond West Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Aloft by Marriott Richmond West Short Pump?

This hotel offers free self parking.

Does Aloft by Marriott Richmond West Short Pump have a pool?

Aloft by Marriott Richmond West Short Pump does not have a pool.

Does Aloft by Marriott Richmond West Short Pump have a restaurant?

Yes, there is a restaurant on site.

Does Aloft by Marriott Richmond West Short Pump have a spa?

There are no spa services available at this hotel.

How close is Aloft by Marriott Richmond West Short Pump to downtown Richmond?

Aloft by Marriott Richmond West Short Pump is 11.7 mi away from Richmond.

Aloft by Marriott Richmond West Short Pump Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent and the staff was amazing
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was really nice and bed was comfortable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and Hotel vibe.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean room, friendly staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The air worked in the room but in the lobby it was broken and it was so hot in the lobby. The room was clean but it smell like mildew. I loved the location. There were tons of shops and places to eat near the hotel and it felt like a safe area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The lobby is being renovated, so it was a little chaotic with check-in, but other than that all good prime location, good shops and food around
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely hot. Thank goodness our room was cooler than the hallway. It still didn't cool off completely even after putting the air on 66. But it was tolerable. Not sure if it was just our shower but water got all over the floor as soon as the shower was turned on. I had to use all the towels to clean it up. We only stayed for 1 night. It wasn't a terrible experience but I don't think we would stay again. I do think the hotel is in a very pretty area.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
good stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The clean room and the staff was great.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I'm a local and booked a room for a night for a little staycation. I chose this spot mainly because there was an indoor pool, was really disappointing when I was told after check in that the pool is closed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Accommodations were great, staff was lovely, great location.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Ac was not working. Not much help with late check in. Place was clean and close to everything.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

The room was clean however our AC did not work well. They should consider adding another ac unit to the room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. The hotel is located in a great area with lots of restaurants
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The free parking is super nice for the area however the rooms are laid out very strangely, think dorm room industrial vibes, you can hesr every conversation and sound from bed and the bed was rock hard.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Place is wonderful can’t wait to stay again
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place...
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice to us
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
20 minutes waiting on hotel staff to check in. Manager agreed to an early (check out but never placed notes on account. Hotel was EXTREMELY loud due to kids baseball tourney in area... hence the need for an early day before check out...
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Place was like a youth hostile. Terrible!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so clean and the people were very nice.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2026

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