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Delta Hotels by Marriott Richmond Downtown

3.5 star property
3.5-star hotel near Broad Street

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Photo gallery for Delta Hotels by Marriott Richmond Downtown

Room, 2 Double Beds | Property amenity
Meeting facility
Exterior
Lounge
Studio, 1 King Bed with Sofa bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
555 E Canal Street, Richmond, VA, 23219
  • Place, Broad Street
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪9 min walk‬
  • Place, Greater Richmond Convention Center
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

9.4 out of 10
Exceptional
(46 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, River View

Executive Suite, 1 King Bed with Sofa bed, River View

Executive Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(5 reviews)
  • River view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Richmond

Heart of Richmond.Within a 10-minute walk of this Downtown Richmond hotel, you'll find Broad Street and Allianz Amphitheater at Riverfront. The National and Virginia Commonwealth University are also within half a mile (1 km).

What's nearby

  • Broad Street - 6 min walk - 0.6 km
  • Allianz Amphitheater at Riverfront - 6 min walk - 0.6 km
  • The National - 8 min walk - 0.7 km
  • Virginia Commonwealth University - 9 min walk - 0.8 km
  • Greater Richmond Convention Center - 11 min walk - 0.9 km

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 15 min drive

Restaurants

  • ‪Capital Ale House - ‬4 min walk
  • ‪Penny Lane Pub - ‬5 min walk
  • ‪Nami - ‬6 min walk
  • ‪Quench Food and Spirirts - ‬1 min walk
  • ‪Sefton Coffee Company - ‬7 min walk

About this property

Delta Hotels by Marriott Richmond Downtown

3.5-star hotel near Broad Street
Delta Hotels by Marriott Richmond Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 13005 square feet (1208 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Delta Hotels by Marriott Richmond Downtown. A free area shuttle within 2.00 mi is available. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 298 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Meeting rooms
  • 13005 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Christen

Liked: Cleanliness, amenities, property conditions & facilities
Beds were the most comfortable hotel bed I e ever slept on. The only problem is that there did not seem to be heat in the public areas. The restaurant was freezing. I’m
Stayed 1 night in Jan 2026

10/10 Excellent

Mandie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely amazing! My favorite was Mr. O, the hotel driver. He was friendly, provided amazing food recommendations around the city, and made me feel comfortable traveling alone in a new city!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
The room was beautiful and wonderful, entirely. The hotel was also very well appointed. The staff was helpful and friendly, and the restaurant served a wonderful dinner for us the night we arrived. We had a very pleasant, but unfortunately short, stay and look forward to staying with you again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Shaya

Stayed 1 night in Nov 2025

8/10 Good

Younis

Stayed 1 night in Nov 2025

2/10 Terrible

Romel

Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of the local shuttle which is available for up to 2 miles in the city. Gary and the morning gentleman drove us to a lovely restaurant for dinner and then suggested where to go for breakfast. Called for a return trip back to hotel and both times they were picking us up in minutes. Both were very personable. Thanks guys again.
Stayed 1 night in Nov 2025

2/10 Terrible

Navish

Disliked: Cleanliness, amenities
I did not appreciate the fact that this hotel treated me as "less" just because I booked through Expedia. The room that I originally booked was not given to me. One of the ladies at the front desk was very unpleasant. I definitely would not stay here again. This is the only hotel off of Expedia in which the hotel did not give me the room I booked (king room). I'm not sure if it was discrimination or what, but I felt very unwelcome.
Stayed 2 nights in Nov 2025

10/10 Excellent

John Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

Gewan

Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful and courteous. The room was absolutely amazing!
Stayed 1 night in Nov 2025

2/10 Terrible

Wilmequa

Stayed 1 night in Oct 2025

10/10 Excellent

Ehren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth, Alvord

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, very comfortable bed, nice restaurant and bar inside, very friendly staff, safe neighborhood
Stayed 5 nights in Nov 2025

2/10 Terrible

Jake

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As I was checking in, the van driver for the hotel walked in and yelled that someone was sitting in my truck parked out front. There was no one in my truck..he just wanted me to move. Ridiculous. Later the driver lied to my spouse and I saying that he said “someone was looking in my truck window” not someone was sitting in it.
Stayed 1 night in Nov 2025

8/10 Good

William, Florence

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly. Room was spotless. I would definitely go back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Shiloh

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Nezar

Stayed 1 night in Oct 2025

10/10 Excellent

Theodore

Stayed 2 nights in Oct 2025

10/10 Excellent

Theodore

Stayed 2 nights in Oct 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

Room was impeccably clean and comfortable. 16th floor member benefits was a nice touch! Perfect location.
Stayed 1 night in Oct 2025