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DoubleTree by Hilton Richmond Airport

4.0 star property
Enjoy the indoor pool at this 4-star Sandston hotel

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Photo gallery for DoubleTree by Hilton Richmond Airport

Room, 2 Queen Beds
Indoor pool
Exterior
Bar (on property)
Lobby
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • Free airport shuttle
  • LaundryLaundryLaundry

Check out the area

Map
445 International Center Dr, Sandston, VA, 23150
  • Popular LocationWhite Oak Village3 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)4 min drive
  • Popular LocationBroad Street10 min drive
  • Popular LocationGreater Richmond Convention Center11 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Richmond Airport
Pool
Breakfast included
Free airport shuttle
Parking included
4.6 out of 5, Wonderful, (866)
The price is CA $182
per night
CA $212 total
includes taxes & fees
30 May - 31 May
Fairfield Inn & Suites by Marriott Richmond Airport

About the area

Sandston

Close to airport.You'll find Virginia Aviation Museum and Seven Pines National Cemetery within 2 miles (3 km) of this hotel. Also, White Oak Village is within 2 miles (3 km) and Dorey Park is within 6 miles (10 km).

What's nearby

  • White Oak Village - 3 min drive
  • Dorey Park - 7 min drive
  • Broad Street - 10 min drive
  • Greater Richmond Convention Center - 11 min drive
  • Virginia Commonwealth University - 12 min drive

Getting around

  • Richmond Main Street Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • Chick-Fil-A - 4 min drive
  • McDonald's - 4 min drive
  • 9 Mile Grill - 4 min drive
  • McDonald's - 3 min drive
  • Burger King - 2 min drive

About this property

DoubleTree by Hilton Richmond Airport

Enjoy the indoor pool at this 4-star Sandston hotel
DoubleTree by Hilton Richmond Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5268 square feet (474 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Richmond Airport also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 4-star Sandston hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5268 sq ft of conference space
  • 474 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Richmond Airport offers 143 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sandston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 8 per stay), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 5 per stay), Wired Internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle up to 5 mi

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 12-14 for adults and USD 8-10 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12–14 for adults, and USD 8–10 for children
  • Fee for in-room wireless internet: USD 8 per stay (rates may vary)
  • Fee for in-room wired internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 5 per stay (rates may vary)
  • Uncovered extended parking fee: USD 5 per day
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Richmond Airport
DoubleTree Hilton Richmond Airport Hotel Sandston
Richmond Airport Holiday Inn
Holiday Inn Richmond-Airport Hotel Sandston
Sandston Holiday Inn
Holiday Inn Richmond Airport Hotel Sandston
Holiday Inn Richmond Airport Hotel
Holiday Inn Richmond Airport Sandston
Sandston Holiday Inn
Inn Richmond Airport Hotel
DoubleTree Hilton Richmond Airport Sandston
DoubleTree Hilton Richmond Airport
DoubleTree Hilton Richmond
Doubletree By Hilton Richmond
DoubleTree by Hilton Richmond Airport Hotel
DoubleTree by Hilton Richmond Airport Sandston
DoubleTree by Hilton Richmond Airport Hotel Sandston

DoubleTree by Hilton Richmond Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 291 out of 604 reviews" "
Rating 8 - Good. 190 out of 604 reviews" "
Rating 6 - Okay. 61 out of 604 reviews" "
Rating 4 - Poor. 31 out of 604 reviews" "
Rating 2 - Terrible. 31 out of 604 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2024

4/10 Poor

Erica

Disliked: Staff & service, amenities, property conditions & facilities
With so many hotel options, I decided on this one because of previous stays in different cities AND their warm cookie at check in. This Richmond DoubleTree sucks. Now that I have a family and traveling with kids, my lil boy is past the play pen stage but sleeps in a crib at home. I decided to ask for a crib-I placed it in comments and called the next day. The front desk staff was adamant that since Covid there are none. I decided to call back for a manager, was sent to her voicemail and to this day I have not received a return call. Later that day I decided to wait for shift change to request one. Lo and behold, the staff member not only called the same manager I left a vmail for, he also called housekeeping and called back with good news- they’ll have one at check in. Well, husband went to check in while I settled the kids for Thanksgiving at grandma’s 10 mins away. He calls and says there’s no. Crib, front desk said there hasn’t been any since Covid and was curious who said they’ll be a crib. I gave the employees name and was told he doesn’t work there. Now I’m fuming and trying to keep my composure around in laws and my children. We have 2 kids with us and one King size bed-no bueno. He calls back 20 mins to say he was told to check the room for a crib. The crib was in the room. When we got there around 9pm, the bathroom smelled like rotten eggs and the base board was separated from the wall! AND no cookie at check in or check out the next day. Plus a closed kitchen!
Stayed 1 night in Nov 2023

2/10 Terrible

Yolanda

Travelled with partner
Disliked: Property conditions & facilities
I would like to hear from corporate. My room was very cold and even when setting the thermostat up to 85 the room did not get warm. The telephone did not have a dial tone so I had to use my cell to call the front desk. The TV remote would not allow you to adjust the volume, so the tv coujd not be watch with out being very loud.
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Maya

Hotel Oversold; charged but turned away!
We need a refund; we booked this on website, paid, and when we got to hotel they told us they were all booked and we had no room. . …. And I noticed we were charged twice!!! I had called and I was told that all parties (the hotel and Hotels.com)will see that we didn’t get checked in so we wouldn’t be charged… but not so! Still waiting for this to get resolved.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Clean, comfortable accommodations with a good on-site restaurant. Would recommend.
Stayed 1 night in Nov 2023

8/10 Good

Rossia, Lansing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Benny Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Misty, Richlands

Stayed 1 night in Aug 2023

10/10 Excellent

Maninder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place withing reasonable price very close to all amenities.
Stayed 4 nights in Oct 2023