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"Decent accommodations. Friendly staff, close to restaurants and shops. " More

By a verified traveller on Sun 04 Dec 2022

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Hotel Description

3.5-star hotel near White Oak Village

Montrose stay

With a stay at this Montrose hotel, you'll be within half a mile (1 km) of White Oak Village and 6 miles (10 km) of Dorey Park. Also within 9 miles (15 km) are Greater Richmond Convention Center and Richmond Raceway.

Free shuttle, parking

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Classic Room, 2 Double Beds (Mobility Accessible, Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $161* Per night/room 9 Apr. - 10 Apr.

Deluxe Room, 1 King Bed with Sofa bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Richmond Airport ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Richmond Airport

Everyone (12) Couples (1) Family (2)
5 out of 5

Posted by on 9 Jun. 2023

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5 out of 5

Posted by on 10 Feb. 2023

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5 out of 5
Decent accommodations. Friendly staff, close to restaurants and shops.

Posted by on 4 Dec. 2022

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Comment from Hotel Management

5 Dec. 2022 by Lesia Front Office Manager

Thank you for your survey!

5 out of 5
Very nice and clean with a modern look

Posted by on 11 Nov. 2022

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Comment from Hotel Management

28 Nov. 2022 by Lesia Front Office Manager

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2 out of 5
The beds are great. Bathrooms not so much. No fan in that room. Shower curtain not waterproof so the floors get soaked. No individual shampoo or conditioner and the dispenser in the shower is clogged. The one individual cosmetic item was lotion and it was less than half full so empty after one use. Hotel was clean but I doubt we would return.

Posted by , from Winter Haven on 17 Oct. 2021

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Comment from Hotel Management

5 Dec. 2022 by Lesia Front Office Manager

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2 out of 5
It was very noisy and that went on all night. Couldn't get a good night sleep

Posted by , from Richmond Virginia on 20 Sep. 2020

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Comment from Hotel Management

20 Sep. 2020 by Avaden

Thank you for your feedback. We apologize for the noise issues as this is not normal. Please feel free to contact the hotel directly if you would like to discuss further.

4 out of 5
Great staff, and location. Comfortable bed and nice room. Toilet ran periodically throughout the night.

Posted by on 16 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by A.Vaden

Thank you for your feedback. We are glad to hear how comfortable the bed is. We look forward to having you again.

4 out of 5
Staff was friendly. Wish they had room service. Would stay again though.

Posted by on 19 Jun. 2019

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Comment from Hotel Management

5 Dec. 2022 by Lesia Front Office Manager

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4 out of 5
The hotel served my purposes. Close to the airport and centrally located for my business in Richmond.

Posted by , from Jacksonville, FL on 30 Oct. 2018

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Comment from Hotel Management

5 Dec. 2022 by Lesia Front Office Manager

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5 out of 5
The room was Clean, with a fridge and microwave in the room....... Very good staff and the workers were friendly and helpful....... Very good job!

Posted by , from Coastal VA on 7 Apr. 2018

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Comment from Hotel Management

5 Dec. 2022 by Lesia Front Office Manager

Thank you for survey!

About the Four Points by Sheraton Richmond Airport

Location 4700 S Laburnum Avenue, Richmond, VA 23231

Property Features

Four Points by Sheraton Richmond Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 5995 square feet (557 square meters) and includes conference space. The business-friendly Four Points by Sheraton Richmond Airport also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Free self parking is available. This 3.5-star Richmond hotel is smoke free.

  • 155 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 5995 sq ft of conference space
  • 557 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Richmond Main Street Station (9.5 km / 5.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Four Points by Sheraton Richmond Airport offers 155 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.

Terra Nova Grille - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Four Points by Sheraton Richmond Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00–15.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Richmond Airport
  • Four Points Sheraton Hotel Richmond Airport
  • Four Points Sheraton Richmond Airport
  • Sheraton Four Points Richmond Airport
  • Sheraton Richmond Airport
  • Four Points Sheraton Richmond Airport Hotel
  • Four Points by Sheraton Richmond Airport Hotel
  • Four Points by Sheraton Richmond Airport Richmond
  • Four Points by Sheraton Richmond Airport Hotel Richmond

You should know

  • Pool access available from 11:00 AM to 7:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.