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Quality Inn and Conference Center

2.5 star property
Hotel with 1 indoor pools, connected to the convention center in Richmond

Choose dates to view prices

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Coffee service
Property amenity
BBQ/picnic area
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View in a map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Hayes Arboretum
    ‪4 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

City center stay.Stay at this Richmond hotel and you'll be within half a mile (1 km) of Old National Road Welcome Center and 2 miles (3 km) of Richmond Mall. Hayes Arboretum and Glenn Miller Park are also within 3 miles (5 km).

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.2 km
  • Richmond Mall - 2 min drive - 2.1 km
  • Hayes Arboretum - 4 min drive - 2.8 km
  • Earlham College - 15 min drive - 8.8 km
  • Miami University - 40 min drive - 50.0 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬15 min walk

About this property

Quality Inn and Conference Center

Hotel with 1 indoor pools, connected to the convention center in Richmond
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Reviews

Quality Inn and Conference Center Reviews

6.8

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 258 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 216 out of 1005 reviews
Rating 4 - Poor. 146 out of 1005 reviews
Rating 2 - Terrible. 149 out of 1005 reviews

Reviews

10/10 Excellent

andrea, SGIUSTINA IN COLLE

Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Mitul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk like cigarettes. TV hardly worked, remote had no batteries. shower curtain stuck liek mold
Stayed 1 night in Aug 2025

2/10 Terrible

Summer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend at all, had to switch to 6 rooms and all of the above were dirty or had dirty bedding. There was cockroaches in 3 of the rooms that I stayed in and it was infested
Stayed 3 nights in Jul 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where should I start, a cockroach in the bathroom, the air conditioning unit pumped out air that smelled like old used socks, the shower curtain smelled horrible, the pool had dead bugs in it and was never cleaned, and the wi-fi was almost non existent and I had to keep logging in every time my phone or laptop went to sleep. This hotel was cheap to stay at for a reason.
Stayed 3 nights in Aug 2025

6/10 Okay

Ann

My room was very nice…disappointed as there was a strong strong smell of cigar smoke. Parking lot was full of trash.
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Karen

Stayed 1 night in Aug 2025

2/10 Terrible

Shun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hanger. No internet working. Bathroom fan not working. Curtains are not set properly. Bed sheets were upside down and dirty. Bathroom lights cracked. Toilet seat did not fit the actual toilet.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mac

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a safe, clean place to stay

The lobby and hallways smelled of marijuana. The pool was broken. Crumbs all over our room, half eaten food in the room wastebaskets (not our food) and I was refused a refund. We stayed in that facility all of ten minutes.
Someone else’s food in our toom
Crumbs of food over surfaces
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Stayed 1 night in Jul 2025

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff that check me in was very courteous and quick. Hotel was nice, but you can tell it was a little older and hallways were a little dirty. Room was nice and the beds were super comfortable. Was a good stay.
Stayed 1 night in Jul 2025

4/10 Poor

Harry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sink didn't close to wash up. Bathtub didn't close to take a bath.
Stayed 1 night in Jul 2025

2/10 Terrible

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Booked there because of pool and other amenities, but got there and nothing was open. Breakfast was a little less than desired. Rooms were good. Vending machines, none of them were working or stocked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gregg

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Lilly

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Not what expected

I booked here a few weeks prior, when I arrived I asked about the pool as it was the main reason I booked this hotel. They said it was closed and wouldn’t be running until the next week, they also charged a $150 deposit for any damages such as linens, walls, etc. when I got to my room, there was some black marks on the top “decor sheet as the receptionist claimed” and when I asked for a new one she proceeded to say she didn’t have any. I wanted them aware as I will refuse to pay the $150 for damages that weren’t even done by me. Day time and night time receptionist weren’t pleasant to deal with. Then I was looking at the side of the one bed and it had brown marks on it. It isn’t a clean hotel and not very nice staff. Won’t be booking agai!
Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern comfort

Family reunion brought us north and we needed a place to stay over on the way home. This hotel was the best I’ve stayed in since the trip began. Hallways were a bit warm but the room was very cool and the beds very comfortable. The bathroom was very clean and modern looking.
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
property was nasty. shower had debis and crud in it. toilet ran for 5 mins after flushing it. room had an awful smell
Stayed 2 nights in Jun 2025

10/10 Excellent

Kamyron

Stayed 1 night in Jul 2025

4/10 Poor

Lucretia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was not pleasing. Did not have a decent variety of offerings. The orange juice was horrible. The room was fine, hallways very hot.
Stayed 2 nights in Jun 2025