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Residence Inn by Marriott Richmond West End

3.0 star property
Hotel near University of Richmond in Richmond

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Richmond West End

Exterior
Seasonal outdoor pool, sun loungers
Flat-screen TV
Restaurant
Reception
Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Check out the area

Map
2121 Dickens Rd, Richmond, VA, 23230
  • Popular LocationHenrico Doctors' Hospital3 min drive
  • Popular LocationUniversity of Richmond5 min drive
  • Popular LocationLewis Ginter Botanical Garden5 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)20 min drive

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Flat-screen TV

Studio, 1 Queen Bed with Sofa bed

  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

Flat-screen TV

Penthouse, 1 Bedroom

  • 67 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Penthouse, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Penthouse, 1 Double Bed

  • 67 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Drury Plaza Hotel Richmond
Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2271)
The price is CA $273
per night
CA $317 total
includes taxes & fees
18 May - 19 May
Drury Plaza Hotel Richmond

About the area

Richmond

In Richmond .You'll find Vibra Hospital of Richmond and Henrico Doctors' Hospital within 2 miles (3 km) of this hotel. Shops at Willow Lawn and University of Richmond are also within 3 miles (5 km).

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • University of Richmond - 5 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • Carytown - 7 min drive
  • Virginia Commonwealth University - 8 min drive

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 21 min drive

Restaurants

  • Burger King - 15 min walk
  • Taco Bell - 18 min walk
  • Taco Bell - 18 min walk
  • Denny's - 1 min walk
  • Starbucks - 18 min walk

About this property

Residence Inn by Marriott Richmond West End

Hotel near University of Richmond in Richmond
Residence Inn by Marriott Richmond West End offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Richmond West End. Self parking is free.

This Richmond hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 10 buildings
  • Built in 1985
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Residence Inn by Marriott Richmond West End offers 80 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate dining area
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM–9:30 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Basketball
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Wet bar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott End
Residence Inn Marriott End Hotel
Residence Inn Marriott End Hotel Richmond West
Residence Inn Marriott Richmond West End
Residence Inn Richmond West
Residence Inn Richmond West End
Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Resince riott End Aparthotel
Resince riott Richmond West E
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Aparthotel
Residence Inn by Marriott Richmond West End Aparthotel Richmond
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond

Residence Inn by Marriott Richmond West End Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 166 out of 349 reviews" "
Rating 8 - Good. 95 out of 349 reviews" "
Rating 6 - Okay. 39 out of 349 reviews" "
Rating 4 - Poor. 20 out of 349 reviews" "
Rating 2 - Terrible. 29 out of 349 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

SARA, Saginaw

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating. There is a charge for parking which the website doesn't indicate. I was able to get it waved so I appreciate that but you need to update you listing. parking is $10 now. And there isn't an abundance of it.

6/10 Okay

John, SCHWENKSVILLE

Business traveller
Disliked: Cleanliness
This was in a strange area. The buildings were laid out oddly. The room next to me were long term, ie living there as an apartment, which is fine except when they were fighting and repeatedly slamming the door. I would have said something at the front desk but the guy entering the unit with a cigarette hanging out of his mouth gave me a dirty look both times. The area didn't seem very safe. Property outside was shoddy. Gym room had a broken treadmill and trash on the floor. No towels or water or anyway to turn down the AC blowing directly on the working treadmill. You had to walk outside to get to the gym and breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to family I was visiting and easy access. Great breakfast included. A little dated but very clean and comfortable
Stayed 3 nights in Dec 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Property needs updating. The A/C compressor was LOUD.
Stayed 1 night in Dec 2023

6/10 Okay

DENNIS

Stayed 1 night in Nov 2023

10/10 Excellent

George

Stayed 2 nights in Nov 2023

2/10 Terrible

Lucas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay anywhere else - rude staff, bugs, and broken
It has been a long time since I’ve had a stay this bad. To start I was given the wrong room. When I mentioned it to the manager, she made every excuse in the book. She refused to answer the basic question of “why was I put in the wrong room”. The room had the wrong bed, a broken shower. The two basic things you need to be accurate in a hotel room. I asked for a reduction in my nightly rate because of the error and issues. The manager refused stating that she could not give me a reduction. Instead, she relocated me to another room. The manager said if I want a reduction I need to communicate with the general manager. I emailed him and as of writing this post still have not heard from him. The second room was worse than the first. There were bugs flying around, cracks in the marble, another broken bath tub/shower, cracks in the walls and ceiling, and the front door would not properly close. When I went to check out the front desk clerk (not even the manager) was able to reduce my rate. However, only by 15%. This means the previous manager lied and the general manager ignores these issues. I called the scheduling company for help and when they spoke to the front desk, no notes were left for hotel personnel about why my room was changed. Even the scheduling company could not get in contact with the general manager. Due to the false advertising and extreme problems with the room, something else really needs to be done. The hotel was falling apart and have an infestation of i
Stayed 2 nights in Nov 2023

4/10 Poor

Juanita

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lock on the door stuck. I was locked in my room twice and the hotel phone didn't work to call the front desk. If I hadn't had my cell phone with me, I would have been in trouble. The facility was also worn and tired looking.
Stayed 2 nights in Oct 2023