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Tru by Hilton Ashland

2.5 star property
Ashland guestrooms with free WiFi

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Photo gallery for Tru by Hilton Ashland

Lobby
Exterior
Lobby
Business centre
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪14 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • Place, Banks Tennis Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(116 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(111 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ashland

In suburbs.Within 2 miles (3 km) of this Ashland hotel, you'll find Randolph-Macon College and Ashland/Hanover Visitor's Center. Also, Banks Tennis Center is within 2 miles (3 km) and James River Cellars Winery is within 6 miles (10 km).

What's nearby

  • Randolph-Macon College - 14 min walk - 1.2 km
  • Ashland/Hanover Visitor's Center - 3 min drive - 2.4 km
  • Banks Tennis Center - 3 min drive - 2.1 km
  • Kings Dominion - 7 min drive - 12.5 km
  • Short Pump Town Center - 17 min drive - 32.7 km

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Tru by Hilton Ashland

Ashland guestrooms with free WiFi
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Tru by Hilton Ashland also features a fitness center, coffee/tea in a common area, and an elevator. Self parking is free.
  • 97 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

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Country Inn & Suites by Radisson, Ashland - Hanover, VA
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,019 reviews
The price is CA $136
CA $163 total
includes taxes & fees
Dec 21 - Dec 22
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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Reviews

Tru by Hilton Ashland Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1232 out of 1905 reviews
Rating 8 - Good. 348 out of 1905 reviews
Rating 6 - Okay. 175 out of 1905 reviews
Rating 4 - Poor. 72 out of 1905 reviews
Rating 2 - Terrible. 78 out of 1905 reviews

Reviews

4/10 Poor

Adrian

Travelled with partner
Disliked: Amenities, property conditions & facilities
The air conditioning wall control didn’t work, the unit rattled constantly, only one elevator was working, couldn’t get the tv working and when asking for help, no body responded. The breakfast selection was skimpy and pancake machine wasn’t working. Very disappointed with our stay. Will not use Tru, especially this one, ever again when traveling.
Stayed 1 night in Nov 2025

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and had a spacious bathroom. We only stayed here one night. The drive to kings dominion was short. Workers were very friendly.
Stayed 1 night in Aug 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that I couldn’t use the app to check-in or checkout even though I wanted to. Both times I had to go to the front desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David, Parsippany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So welcoming

Best check in experience I’ve ever had. She was wonderful!
Stayed 1 night in Aug 2025

10/10 Excellent

Milena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for housekeeping. We had to request multiple times just to clean the room.
Stayed 13 nights in Jul 2025

8/10 Good

Melissa

Travelled with family
Stayed 1 night in Aug 2025

6/10 Okay

Kristopher

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Cory

Disliked: Staff & service
Unenthusiastic staff and left an item in room and had to call 4 times but never able to speak to a manager. Room needed maintenance. Handle falling off shower door and mold in shower. Wall paper peeling in bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Wilfreda

Travelled with family
Liked: Staff & service
The pool wasn’t clean. The bathroom shower had some rust.
Stayed 2 nights in Aug 2025

4/10 Poor

Dorothy

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Crystal

Stayed 1 night in Aug 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Almost 5 Stars

Great place to stay…would’ve given 5 stars but only that the mattresses were not that comfortable felt like was sleeping on a slab of metal. Otherwise very clean and and very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was so kind and hospitable.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Had to change rooms 3 times because of being dirty and a/c not working
Stayed 2 nights in Aug 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was like sleeping on a rock
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are never ready at check in!

This is the second Tru stay that we had to wait an hour past 3:00 to check in. If you say check in is at 3:00, then the room should be ready. If I waited an hour past check out, would you be ok with that? It really makes me not want to stay at a Tru hotel again.
Stayed 1 night in Aug 2025

8/10 Good

AIDA

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I would say almost everything was great besides a lot of the staff don’t speak English and if you talk to them they will ignore you. One even looked me directly in my eyes and laughed at me and walked away. Other than this issues everything was great. Would stay again!!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Pamela

Travelled with partner
A little run down. Bathroom needs updating.
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in and our room was hot. The girl at the front desk was very kind and switched us to a new room immediately. We would definitely stay here again!
Stayed 1 night in Aug 2025