"The room was clean and spacious. But when checking in they said breakfast didn’t come with the room. I booked this hotel cause it said breakfast inclu ... " More
In entertainment district
Within 3 miles (5 km) of this Roanoke Rapids hotel, you'll find Royal Palace Theatre and Vidant North Hospital. Also, Chockoyotte Country Club is within 3 miles (5 km) and Halifax State Historic Site is within 6 miles (10 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.
19 Jan. 2024 by Customer Service
John, it's regrettable to hear about your disappointing experience with our team members during your recent stay, especially considering your frequent visits. We apologize for the challenges faced with your room assignment. Our intent is always to provide comfortable accommodations. Similarly, any perceived lack of customer service during times of unscheduled situations is not in line with our usual standards.Regarding the renovation you mentioned, we're striving to enhance the overall experience in response to valuable feedback like yours. We sincerely hope you consider giving us another opportunity to provide the kind of service you've come to expect from us.
7 Dec. 2023 by Customer Service
Dory, thank you for sharing your experience. It's great to hear you found the room to be tidy and ample in size. However, we apologize if there was a misunderstanding concerning the inclusion of breakfast, and we'll look into ways to make this clearer for our guests. The noise disturbances you experienced and the TV quality, is not the standard we aim for, and we'll surely take your feedback into account. It seems there were also some complexities with our Wi-Fi access; be assured we'll work on streamlining this process. We appreciate your feedback, it helps us improve. We hope we get another opportunity to provide you with a better stay.
10 Nov. 2023 by Customer Service
Karen, thank you for taking the time to rate the Hilton Garden Inn Roanoke Rapids. We're pleased to see that your stay was satisfactory and we hope to welcome you back in the near future for another delightful experience. Safe travels!
10 Nov. 2023 by Joshua
We are glad you enjoyed your stay with us. If you're ever in the area again please stop and see us.
Hilton Garden Inn Roanoke Rapids offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2688 square feet (250 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Roanoke Rapids. Self parking is free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Hilton Garden Inn Roanoke Rapids offers 147 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Pavilion Lounge - This bar serves dinner only. Open daily.
The Shop - Onsite café. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.