We stayed here for a week with friends, 7 adults in total. I had stayed here previously with my family about 12 years ago, and it was pretty much the same as I remembered it. The property manager, Anita, was very communicative and available whenever we reached out. The central A/C went out right before we arrived, so we had a couple days of just A/C in the bedrooms while Anita worked to find a solution. She got a crew in on our third day and had a new split installed in the living room.
This is one of the best locations you can stay in West Bay -- top floor, closest to the beach, but down the beach far enough where it feels private. When we go back, we'd probably look here again first.