6/10 Okay
Julie
Travelled with family and small children
Jul 25, 2025
This property works for a one night stay near the airport. We took their shuttle, checked in quickly to our basic but acceptable room and took a short walk to an area with lots of restaurant options. However, when we got back to the room around 11:30 pm, our door wouldn't open. The staff member at the front desk worked to open it, but couldn't. We were very tired and just wanted to sleep. At first, he said that he didn't think anyone could come open the door because of how late it was and we would need to go to another hotel and get our stuff in the morning. This was not acceptable to me. He finally did get a handyman to open the door and we agreed to sleep in the room with half the door handle off once we proved it was impossible to open the door from the outside. He did not offer to comp us anything and when I asked if we would receive a discount he just shrugged his shoulders. Our family with small children was too tired to argue. It was our last stay in a 2 week trip and we just wanted to get home. I would not book here again.
Julie
Stayed 1 night in Jul 2025



































