6/10 Okay
Ilya
Travelled with partner
Nov 25, 2024
We had a communication issue with the agents.
When booking we informed the agency we would be arriving late evening. The first agent messed up our check-in time and transferred us to the next agent that would greet us during our late arrival. Upon our arrival the second agent requested forty euros for late check-in. This was surprising as we informed the agency when booking and there was no policy at the time regarding late check-ins. The agent was unpleasant and kept complaining that he had to wait for us meanwhile requesting extra money.
Overall place was ok. Location was good as it was relatively close to the colosseum.
Ilya
Stayed 3 nights in Nov 2024

























