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Ambassador Thermal Motel

3.5 star property
3.5-star hotel near Redwoods Whakarewarewa Forest

Choose dates to view prices

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Front of property
Indoor pool, 2 outdoor pools
Economy Apartment, 2 Bedrooms | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Sir Howard Morrison Performing Arts Centre
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Standard One-Bedroom Apartment

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard One-Bedroom Apartment

  • Sleeps 5
  • Free WiFi

Basic Studio, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

Standard Apartment, 2 Bedrooms

  • 96 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds
  • Free WiFi

Basic Studio, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
  • Free WiFi

View all photos for Economy Two-Bedroom Apartment

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Two-Bedroom Apartment

  • Sleeps 1
  • Free WiFi

About the area

Rotorua

Inner City stay.At this Inner City hotel, you'll be within a 5-minute walk of Government Gardens and Rotorua i-SITE Visitor Centre. Eat Street and Sir Howard Morrison Performing Arts Centre are also within half a mile (1 km).

What's nearby

  • Government Gardens - 2 min walk - 0.2 km
  • Eat Street - 3 min walk - 0.3 km
  • Sir Howard Morrison Performing Arts Centre - 3 min walk - 0.3 km
  • Rotorua Night Market - 6 min walk - 0.6 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬6 min walk
  • ‪Poco. - ‬7 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪The Thai Restaurant - ‬6 min walk
  • ‪Pig & Whistle - ‬7 min walk

About this property

Ambassador Thermal Motel

3.5-star hotel near Redwoods Whakarewarewa Forest
As a guest of Ambassador Thermal Motel, you'll find 2 outdoor swimming pools, an indoor pool, and a children's pool. WiFi is free in public spaces. Ambassador Thermal Motel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas
Ambassador Thermal Motel offers 19 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,155 reviews
The price is CA $110
CA $127 total
includes taxes & fees
Jul 2 - Jul 3
Rydges Rotorua

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

How close is Ambassador Thermal Motel to the airport?

Ambassador Thermal Motel is 5.7 mi (13-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Ambassador Thermal Motel?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on Jun 9, 2026 start from CA $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ambassador Thermal Motel have an airport shuttle?

Airport shuttle services are not available at Ambassador Thermal Motel.

Does Ambassador Thermal Motel offer free breakfast?

Ambassador Thermal Motel does not offer free breakfast.

Is there a casino at Ambassador Thermal Motel?

No, there is no casino at this hotel.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Ambassador Thermal Motel?

This hotel offers free self parking.

Does Ambassador Thermal Motel have a pool?

Ambassador Thermal Motel features 2 outdoor pools, an indoor pool, and a children's pool.

Does Ambassador Thermal Motel have a spa?

There are no spa services available at this hotel.

How close is Ambassador Thermal Motel to downtown Rotorua?

Ambassador Thermal Motel is 0.4 mi away from Rotorua.

Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 244 out of 645 reviews
Rating 8 - Good. 278 out of 645 reviews
Rating 6 - Okay. 85 out of 645 reviews
Rating 4 - Poor. 29 out of 645 reviews
Rating 2 - Terrible. 9 out of 645 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Great location Friendly staff Facilities tired but actually well equipped Was a pleasant stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stop. Great value and the staff were very friendly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities
Location very good. Spacious but tired accommodation.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Satya

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within walking distance from Eat Streat. Impressive facilities including a normal pool, spa, and thermal bath - this made our stay super relaxing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anamitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older property, kept tidy and clean as it could be. It's very close to the shopping centers, food joints and grocery stores. Free street parking also helps.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, amenities
The accommodation was very nice and tidy. Love the view. Very handy to go around the town and very close to the shops and the lake. We really enjoyed our stay and highly recommend it.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

COLIN

Liked: Cleanliness, amenities, property conditions & facilities
The staff greeted me with kindness and were very helpful. The rooms were large and spotlessly clean. I will definitely return, next time I stay in Rotorua. It’s a very convenient place to stay. Plenty of parking, opposite the Gardens and a one block walk from the main street.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Christina

Liked: Cleanliness
The staff was fantastic and the rooms were very clean, however a bit dated.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Overall good stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Susmita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place, very tidy and great facilities. Short walking + driving distance to places we wanted to visit. Quiet and calm area.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Leigh

Liked: Cleanliness, amenities
Awesome staff, fantastic location. Appreciated having a dining table for playing cards. Very walkable to restaurants.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Olivier

Liked: Cleanliness, property conditions & facilities
very good team concerned and ready to care. room clean as well Quiet place well located
Stayed 2 nights in Dec 2025
Verified

8/10 Good

marco

Clean rooms and nice thermal pool
Stayed 1 night in Sep 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Just stayed the one night. The room was clean and tidy within walking distance of resturants and CBD
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic no frills Rotorua motel. Friendly manager
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has all you need to cook basic meals. The rooms are very quiet and the beds are comfortable. The motel is a bit dated and could use a refresh but is very decent for the price.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Ngaio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Lok

The shower head can be improved in the bathroom. It would be good to provide paper towel in the kitchen.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ashlyne

Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great large family accomodation, friendly, informative staff, would stay again if in the area. Close to water front and play ground for families with children.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Anders

Liked: Staff & service
The whole motel very dated. In need of TLC and a lick of paint, inside and outside. Pools and area doesn't feel clean. Change to better pillows. Location great. Staff friendly.
Stayed 1 night in Jan 2026