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Sapa Cat Cat Hills Resort & Spa

4.0 star property
4-star resort near Sapa Lake

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Photo gallery for Sapa Cat Cat Hills Resort & Spa

Fountain
Reception
View from property
Breakfast, lunch and dinner served
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

View in a map
086 Fansipan, Sa Pa, Lao Cai, 33000
  • Place, Cable Car Station Sapa
    ‪8 min walk‬
  • Place, Sapa Catholic Church
    ‪12 min walk‬
  • Place, Sapa Lake
    ‪15 min walk‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

  • 103 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Panoramic Double Room

Minibar, in-room safe, desk, bed sheets

Panoramic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

About the area

Sa Pa

In Sa Pa .You'll find Cable Car Station Sapa and Sa Pa Square within a 15-minute walk of this Sa Pa resort. Sapa Catholic Church and Sapa Museum are also within 2 miles (3 km).
View more Resorts in Sa PaOpens in a new window

What's nearby

  • Cable Car Station Sapa - 8 min walk - 0.7 km
  • Sa Pa Square - 10 min walk - 0.9 km
  • Sapa Catholic Church - 12 min walk - 1.0 km
  • Sapa Lake - 15 min walk - 1.3 km
  • Sapa Market - 2 min drive - 2.6 km

Getting around

  • Sapa Station - 10 min walk

Restaurants

  • ‪Cacao Patisserie - ‬14 min walk
  • ‪Red Dao House - ‬15 min walk
  • ‪Olivio - ‬2 min drive
  • ‪Mam Restaurant & Coffee - ‬17 min walk
  • ‪Good Morning Vietnam Restaurant - ‬7 min walk

About this property

Sapa Cat Cat Hills Resort & Spa

4-star resort near Sapa Lake
Sapa Cat Cat Hills Resort & Spa offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Sapa Cat Cat Hills Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Sa Pa resort.

  • 97 guestrooms or units
  • Built in 2020
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • 1 conference room
  • Dining venue
Sapa Cat Cat Hills Resort & Spa offers 97 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 32-inch LED televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Lady Hill Sapa Resort
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 63 reviews
The price is CA $103
CA $119 total
includes taxes & fees
Nov 26 - Nov 27
Lady Hill Sapa Resort

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1000000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Sapa Cat Cat Hills Resort Spa
Sapa Cat Cat Hills & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Resort
Sapa Cat Cat Hills Resort & Spa Resort Sa Pa

Sapa Cat Cat Hills Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 83 reviews
Rating 8 - Good. 15 out of 83 reviews
Rating 6 - Okay. 7 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room at Cat Cat hills was amazing. The staff are so friendly and willing to help with whatever you need. The food at the restaurant is amazing also!
Stayed 1 night in Aug 2025

8/10 Good

Kathleen

Stayed 5 nights in Jul 2025

8/10 Good

Tauhid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was just ok.

We arrived at the hotel a few hours early after an overnight bus ride from Hanoi (check-in was at 2 PM), so we had some time to kill. The lobby was chaotic, and we were surprised to see the staff completely unbothered as a mother fed her child on the pool table. We even opted for a massage to pass the time, but unfortunately, no refreshments were offered while we waited—which would’ve been a thoughtful gesture. While these may seem like small issues, details matter in the service industry. The lobby, in particular, gets extremely crowded—children running around unattended, parents not intervening, and staff doing little to maintain order. The view from the hotel is undeniably magical, but overall, I wouldn’t choose to stay here again. One example that stood out: it was raining, and I asked to borrow a second umbrella (since my wife was using the one provided in our room). Instead of simply helping, the staff had to verify with housekeeping whether the original umbrella was in use—which felt unnecessarily rigid and inconvenient. In the end, I’m giving this place 4 stars, but that’s being generous. The little things added up, and unfortunately, they detracted from what could have been a much better experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful resort with amazing views of Sapa. A must stay if you are here. You will not regret it! The breakfast buffet is delicious and the infinity pool is awesome. The staff members Louis and Lilia were fantastic, kind, and helpful. I totally recommend this place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very accomodating, breakfast was very good. Great views over the valley
Stayed 2 nights in Jul 2025

8/10 Good

Kameron

Travelled with group
Liked: Cleanliness, amenities
I liked the pool and food set up and views I did not like the lack of communication about using towels for water only and charging me for a hand towel or not cleaning the mirrors The comforter was damp both times they “cleaned” the room LEO was very personable and helpful great customer service nicest person I met at the resort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marissa

Stayed 2 nights in Jun 2025

8/10 Good

Mee Kuan

Liked: Cleanliness, property conditions & facilities
Beautiful view from the room, friendly and helpful staffs. Thank you to Louis who is good in entertaining guests.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edgardo, Oxnard

Travelled with family
Liked: Cleanliness, property conditions & facilities
We're at Room 815 where the view is awesome including the Fansipan Tram bridge. Catcat village is around 15 minute walk downhill. The whole resort staff including Louis Tin we're very helpful and friendly. Excellent hotel service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful stay. I went with my son and we enjoyed the view, the breakfast buffet and the service. The staff is very kind and helpful. I will stay again in the future
Stayed 2 nights in Jun 2025

6/10 Okay

Zaira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed one night and spent two full days at Sapa Cat Cat Hills Resort & Spa. Overall, it’s a beautiful and peaceful place with stunning views and well-maintained rooms, we stayed in two and both were lovely. However, something felt missing in the overall experience. A few tips: if you arrive early (common due to train times), there are showers available until check-in at 2pm. We didn’t know this and paid extra for early room access, which was okay, but could have been avoided. I used the spa and booked a 1hr 45min treatment, but had to stop after one hour as the therapist didn’t seem well. I wasn’t charged fully, but the situation wasn’t acknowledged, which felt disappointing. It was also my birthday, which I mentioned, but there was no small gesture or recognition. I usually travel on my birthday and it’s nice when places take note, even something simple. Service could improve, possibly due to a language barrier. I requested towels that were missing and it took hours to receive them. Also, our room had a window left open, letting in many mosquitoes. I reported it and eventually received help, but felt my request was initially dismissed. If you have mobility issues, ask for rooms near the front. In all, it’s a great place with potential, just wish the service matched the beautiful setting.
Stayed 1 night in May 2025

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and so nice! The staff is very helpful and so kind. Especially Louis who played a round of pool with us and helped us improve our game! Would definitely recommend staying here to recharge!
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle Marie Guanco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not fault anything. We were made sure that our stay was comfortable. All of our requests were accommodated.
Stayed 2 nights in May 2025

8/10 Good

Qasim

Stayed 3 nights in May 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Neng

Stayed 3 nights in May 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location with excellent accommodations. Best buffet breakfast of the four hotels we have stayed at in Vietnam in last three weeks. Front desk and Hotel managers extremely attentive to our requests. My wife, who is Vietnamese, spent hours talking to them for guidance about everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredibly friendly, the view is breathtaking, and the rooms are spotlessly clean. The air conditioning system is also functioning flawlessly!
Stayed 1 night in Apr 2025

2/10 Terrible

Wasim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nicely built and has a nice view, but in my opinion they have a big issue in management. The room is very dirty and full of insects, we also had a lizard in our room. The staff need proper training as they dont know how to deal with tourists and dont know what customer services is. The breakfast doesn't have options and the quality of the food served is not so good. We were only able to eat egg all the time we stayed. Sapa is a beautiful place, but staying at this hotel ruined our visit completely. I highly recommend avoiding this place if you want a peaceful holiday with no issues. I tried to speak to the management twice while i was there but didnt even feel that they understood what delivering good service is, so i thought there is even no point of explaining..... i found it so weird once when i saw the hotel manager sat in the restaurant having breakfast while guests are still there instead of him making sure everything is ok....
Stayed 3 nights in Apr 2025

10/10 Excellent

Yamila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights at this place and we absolutely loved it, it was pretty hard to leave. From the staff to the room and the amazing view, everything was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernard, SINGAPORE

Stayed 2 nights in Mar 2025

10/10 Excellent

inha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room with amazing views!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Terryn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This resort was beautifully situated in the hills. Although futher away from the busy city center, it was a perfect place to retreat. All of the staff were genuinely kind and helpful. One of the staff, Quy, carted us to and from our room and gave recommendations as to where to go and various food options. The breakfast options varied but were all very tasty. We loved our stay at this property and highly recommend it.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were so warm and welcoming. Sarah at reception went above and beyond to make sure we were taken care. She even took time to call and check on our shuttle to take us back to the train station. She really made us feel special and genuinely wanted us to have a great stay in Sapa. The spa staff we also excellent helping us have a relaxing stay.
Stayed 1 night in Apr 2025