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Sapa Cat Cat Hills Resort & Spa

4.0 star property
4-star resort near Sapa Lake

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Photo gallery for Sapa Cat Cat Hills Resort & Spa

Fountain
Reception
Breakfast, lunch and dinner served
Reception
View from property

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
086 Fansipan, Sa Pa, Lao Cai, 33000
  • Cable Car Station Sapa
    ‪8 min walk‬
  • Sapa Catholic Church
    ‪12 min walk‬
  • Sapa Lake
    ‪15 min walk‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Panoramic Double Room

1 bedroom, minibar, in-room safe, desk

Panoramic Double Room

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

  • 103 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the area

Sa Pa

In Sa Pa .You'll find Cable Car Station Sapa and Sa Pa Square within a 15-minute walk of this Sa Pa resort. Sapa Catholic Church and Sapa Museum are also within 2 miles (3 km).
View more Resorts in Sa PaOpens in a new window

What's nearby

  • Cable Car Station Sapa - 8 min walk - 0.7 km
  • Sa Pa Square - 10 min walk - 0.9 km
  • Sapa Catholic Church - 12 min walk - 1.0 km
  • Sapa Lake - 15 min walk - 1.3 km
  • Sapa Market - 2 min drive - 2.6 km

Getting around

  • Sapa Station - 10 min walk

Restaurants

  • ‪Cafe 1500 - ‬2 min drive
  • ‪BB Hotel Sapa - ‬11 min walk
  • ‪Red Dao - ‬12 min walk
  • ‪The Mist Sapa - ‬17 min walk
  • ‪Chic - ‬14 min walk

About this property

Sapa Cat Cat Hills Resort & Spa

4-star resort near Sapa Lake
Sapa Cat Cat Hills Resort & Spa offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Sapa Cat Cat Hills Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Sa Pa resort.

  • 97 guestrooms or units
  • Built in 2020
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • 1 conference room
  • Dining venue
Sapa Cat Cat Hills Resort & Spa offers 97 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 32-inch LED televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Vietnamese, Vietnamese (Sign language)

Similar properties

Reception

KK Sapa Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 282 reviews
The price is CA $70
CA $81 total
includes taxes & fees
Aug 10 - Aug 11
KK Sapa Hotel

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1000000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Sapa Cat Cat Hills Resort Spa
Sapa Cat Cat Hills & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Resort
Sapa Cat Cat Hills Resort & Spa Resort Sa Pa

Sapa Cat Cat Hills Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 78 reviews
Rating 8 - Good. 14 out of 78 reviews
Rating 6 - Okay. 7 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wasim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nicely built and has a nice view, but in my opinion they have a big issue in management. The room is very dirty and full of insects, we also had a lizard in our room. The staff need proper training as they dont know how to deal with tourists and dont know what customer services is. The breakfast doesn't have options and the quality of the food served is not so good. We were only able to eat egg all the time we stayed. Sapa is a beautiful place, but staying at this hotel ruined our visit completely. I highly recommend avoiding this place if you want a peaceful holiday with no issues. I tried to speak to the management twice while i was there but didnt even feel that they understood what delivering good service is, so i thought there is even no point of explaining..... i found it so weird once when i saw the hotel manager sat in the restaurant having breakfast while guests are still there instead of him making sure everything is ok....
Stayed 3 nights in Apr 2025

10/10 Excellent

Yamila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights at this place and we absolutely loved it, it was pretty hard to leave. From the staff to the room and the amazing view, everything was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernard, SINGAPORE

Stayed 2 nights in Mar 2025

10/10 Excellent

inha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room with amazing views!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Terryn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This resort was beautifully situated in the hills. Although futher away from the busy city center, it was a perfect place to retreat. All of the staff were genuinely kind and helpful. One of the staff, Quy, carted us to and from our room and gave recommendations as to where to go and various food options. The breakfast options varied but were all very tasty. We loved our stay at this property and highly recommend it.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were so warm and welcoming. Sarah at reception went above and beyond to make sure we were taken care. She even took time to call and check on our shuttle to take us back to the train station. She really made us feel special and genuinely wanted us to have a great stay in Sapa. The spa staff we also excellent helping us have a relaxing stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Long

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenelle, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and big. Easy to communicate. Free breakfast that comes with it is amazing as well. Staff very friendly and helpful especially Long. Will definitely recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Sapa Cat Cat Hills Resort & Spa were amazing! From Nông Thi Giang & Trân Nhât Long (receptionists) to the amazing spa staff, thank you for a wonderful experience! The room was extremely spacious & comfy, good food in the restaurant, as well as the entire resort grounds & facilities was exquisite and peaceful! I will return!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Octavio, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
A sign by the restaurant door leading outside “PLEASE CLOSE DOOR BEHIND YOU”.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We got here pretty late because we were coming from Hanoi but we were greeted warmly despite how late it was. The staff was extremely friendly. The breakfast we had both days were also amazing. The amenities and room was also nice with an amazing view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath taking views, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made sure we were taken care of. Spa experience was very clean and wonderful. White coffee at the bar was best I’ve ever had! Even though we were completely fogged in and missed the views we came for, we enjoyed the experience. Would absolutely come back
Stayed 1 night in Dec 2024

10/10 Excellent

Sierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful infinity pool and rooms! restaurant also had great breakfast included.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, great staff, good breakfast and drinks
Stayed 2 nights in Nov 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite hotel I have ever stayed in. The staff were fantastic. The hotel was unique with beautiful views. The room was lovely and clean. Staff shuttled us up and down from our room to the lobby within a couple minutes. The location was great too, so close to Catcat village and downtown Sapa, as well as the fanatical gondola. Can’t recommend this hotel more!
Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Travelled with partner
This property was advertised very well. Upon arrival the space looked nice too. It is definitely an average place to stay but not as good as you would think. Safety latch was broken as soon as we arrived, and staff tried to charge us extra money for this at checkout. Luckily we had taken a photo. Throughout the night we heard lots of people partying, yelling, and slamming doors. It took 2 days (majority of our stay) to get a night of sleep uninterrupted by this - Bear in mind we are in our 20’s and have stayed at party hostels that were more restful. Staff was good but again we have experienced better. Seems like not so much a place for foreign visitors. I will say the breakfast was good and there was definitely some helpful and very kind staff. Not a bad place to stay, but just not 5 stars.
Stayed 3 nights in Sep 2024

6/10 Okay

Vinh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staff in the restaurant lied and being shady. Customer already paid the bill but they lied and to hustle more money so they can pocket the money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is an extremely fitting name! Feels like you are on a retreat, staff happy to help with any requests, views are astounding and cleanliness second to none - extremely happy with my stay and would recommend to anyone going
Stayed 3 nights in Aug 2024

6/10 Okay

Tareque

Stayed 2 nights in Jul 2024

10/10 Excellent

Phong

Travelled with group
Excellent on everything, I enjoyed my stay and will come back and stay here again. Thank you very much to all the staff taking good care of me.
Stayed 2 nights in Jun 2024

2/10 Terrible

JIHYUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amera

Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am speechless with this hotel in a good way! Everything was excellent all around. The staff was very friendly and helpful, breakfast was amazing with lots of food choices with the view into the mountains and rice fields.The room was very clean and everything was functional. The best part was the view from the room into the mountain and rice fields. I highly recommend this Hotel.
Stayed 1 night in May 2024