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"Everything was great " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

3.5-star hotel in North Natomas, connected to the convention center

City center stay

A stay at this North Natomas hotel places you within 6 miles (10 km) of Golden 1 Center and 9 miles (15 km) of Sacramento Convention Center. Also within 9 miles (15 km) are California State Capitol and Arden Fair Mall.

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed, Accessible, Non Smoking (Mobility, roll-in shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $206* Per night/room 6 Apr. - 7 Apr.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, roll-in shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Sleeps 3

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wyndham Garden Sacramento Airport Natomas ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Garden Sacramento Airport Natomas

Everyone (12) Couples (8) Family (3)
5 out of 5
Everything was great

Posted by on 17 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by Alexis Ibarra

Hello Natalya, Thank you for choosing Wyndham Garden Sacramento Airport Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations, and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

5 out of 5

Posted by , from Mesa on 2 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Wyndham Garden Team

Hello Cynthia, Thank you for the perfect review rating, hope to welcome you back soon1

4 out of 5

Posted by , from ORANGEVALE on 24 Jul. 2023

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Comment from Hotel Management

15 Aug. 2023 by Alexis Ibarra

Hello James, Thank you for your review regarding your stay at our hotel, hope to welcome you back soon.

5 out of 5
Great

Posted by , from LA MESA on 25 Feb. 2023

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Comment from Hotel Management

1 Mar. 2023 by Alexis Ibarra

Hello Sidney, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Wyndham Garden Sacramento Airport Hotel, and we look forward to welcoming you back soon.

1 out of 5

Posted by on 19 Feb. 2023

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Comment from Hotel Management

5 Apr. 2023 by Alexis Ibarra

Hello Kamron,Thank you for visiting us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.

4 out of 5
Need to have airport shuttle operating by 5am for the customers with earlier bird flights

Posted by on 23 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Wyndham Garden

Dear Ronald, Thank you for choosing Wyndham Garden Sacramento Airport Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations, and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

2 out of 5
Room and lobby had a messy floor. Room did not get properly cleaned and sanitized for the next customer. Amenities were not at our disposal in the room and had to go to the front desk to pick up any items.

Posted by on 29 Mar. 2022

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Comment from Hotel Management

30 Mar. 2022 by Wyndham Garden

thank you for visiting us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.

5 out of 5

Posted by on 7 Mar. 2022

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2 out of 5
TV remote didn't work. No blackout curtains. These I could look past, but not the unprofessional attitude of the staff. Booked the trip through Travelocity and paid the full amount. Wyndham charged my card additional money. As with many other companies, I figured it was a temporary hold that would drop off. After a week of the charge still showing on my credit card account, I called to find out why. The front desk person was making random guesses with no definitive answers. When I asked for someone that can give me solid answers, he started getting defensive and standoffish because I wasn't accepting his guessing. He said a manager would call me back, which never happened. I also called Travelocity. Their rep confirmed that they collected all fees and there was no reason the charge should have been there. That rep also called and was told I would be getting a call from a manager, which again, never happened. I don't understand why this is the Wyndham way of treating customers that are simply looking for answers to unknown charges.

Posted by , from Lynnwood on 8 Feb. 2022

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Comment from Hotel Management

8 Feb. 2022 by Wyndham Garden

Dear Ari, Thank you for being our guest and for taking the time to provide us your valuable feedback. We would like to sincerely apologize that your stay with us did not meet your expectations. Our goal is to provide our guests outstanding personalized service. As per your concern blackout shade we have each and every room blackout shade. As per holding deposit it is upto your credit card they may take upto 30 days to release the hold please contact with your credit card company..

2 out of 5
Made me wait 15 min to check in because of shift change... gave me a room that literally never got cleaned... beds unmade, trash and towels everywhere and smelled like weed. 2nd room was still not all that clean and the air wouldnt turn off. Geesh.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

6 Jan. 2022 by Wyndham Garden

Dear Cari, Thank you for being our guest and for taking the time to provide us your valuable feedback. We would like to sincerely apologize that your stay with us did not meet your expectations. Our goal is to provide our guests outstanding personalized service, accommodations, amenities and a memorable stay so your comments are extremely important to us so we may focus on areas that require changes and enhancements. We value you as our guest and hope you will give us another opportunity in the future to provide you a much better experience.

About the Wyndham Garden Sacramento Airport Natomas

Location 2298 Terracina Drive, Sacramento, CA 95834

Property Features

Wyndham Garden Sacramento Airport Natomas offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 2752 square feet (256 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden Sacramento Airport Natomas. A roundtrip airport shuttle is free at scheduled times. Self parking is free. This 3.5-star Sacramento hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2752 sq ft of conference space
  • 256 sq m of conference space
  • Built in 2019
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Wyndham Garden Sacramento Airport Natomas offers 117 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium satellite channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Divine at Wyndham - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Wyndham Garden Sacramento Airport Natomas offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Guest education on local ecosystems and culture

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.99 per person
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Sacramento
  • Wyndham Sacramento Natomas
  • Wyndham Garden Sacramento Airport Natomas Hotel
  • Wyndham Garden Sacramento Airport Natomas Sacramento
  • Wyndham Garden Sacramento Airport Natomas Hotel Sacramento

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.