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Best Western Hotel Austria & Spa

Enjoy the spa at this Saint-Etienne hotel

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Photo gallery for Best Western Hotel Austria & Spa

Exterior
Restaurant
Superior Room, Multiple Beds, Non Smoking | Bathroom
Staircase
Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Business services

Explore the area

View in a map
20 Bis Place Massenet, Saint-Etienne, 42000
  • Stade Geoffroy-Guichard
    ‪14 min walk‬
  • Zenith Saint-Etienne Metropole
    ‪2 min drive‬
  • Saint-Étienne Exhibition Park
    ‪3 min drive‬
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Saint-Etienne

In Saint-Etienne .Stay at this Saint-Etienne hotel and you'll be within half a mile (1 km) of Musée d'Art Moderne de Saint-Etienne and 2 miles (3 km) of Stade Geoffroy-Guichard. Musée des Verts and Cité du Design are also within 2 miles (3 km).

What's nearby

  • Stade Geoffroy-Guichard - 14 min walk - 1.2 km
  • Cité du Design - 2 min drive - 2.1 km
  • Zenith Saint-Etienne Metropole - 2 min drive - 2.0 km
  • Saint-Étienne Exhibition Park - 3 min drive - 2.7 km
  • University Hospital of Saint-Etienne - 3 min drive - 3.1 km

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Domino's Pizza - ‬9 min walk
  • ‪Pizza Cosy - ‬2 min walk
  • ‪Total Access - ‬4 min walk
  • ‪L'Amuse Bouche Café - ‬3 min walk

About this property

Best Western Hotel Austria & Spa

Enjoy the spa at this Saint-Etienne hotel
Best Western Hotel Austria & Spa offers its guests a full-service spa. There's a snack bar/deli on site. You'll find a business center on site.

Spa services, multilingual staff, and a front-desk safe are also featured at Best Western Hotel Austria & Spa.

This Saint-Etienne hotel is smoke free.

  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Air-conditioned accommodations at Best Western Hotel Austria & Spa offer safes and complimentary bottled water. 40-inch LED televisions come with cable channels.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Italian

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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bathroom

  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Best Western Hotel Austria & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

10/10 Excellent

Jean-Loïc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

marianne

Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

Hôtel parfait ! L’accueil est excellent. Chaque personne est très agréable. Les plats au restaurant sont très bons donc je mange sur place à chaque fois sans hésitation. Parking au pied de l’hôtel quand il y a de la place. Les chambres sont à la hauteur du reste. Merci
Stayed 1 night in Apr 2025

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil
Stayed 1 night in Apr 2025

8/10 Good

Frank

Stayed 1 night in Mar 2025

6/10 Okay

Nicolas

Business traveller
Liked: Cleanliness, staff & service
Très bon service et accueil seul bémol les wc sont dans un espace tout simplement beaucoup trop étroit !
Stayed 1 night in Mar 2025

10/10 Excellent

Matty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne surprise

Chambre très propre, bien agencée, confortable et petit déjeuner très complet et joliment présenté ( brochettes de fruits frais etc).
Stayed 1 night in Mar 2025

4/10 Poor

Franck Alder

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Giulia

Stayed 1 night in Mar 2025

10/10 Excellent

Ilima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne accueil et tout et parfait
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très accueillant, propre et accessible. Un parking juste au pied de l’hôtel. Le restaurant est à faire, ne cherchez pas ailleurs. La cuisine est excellente.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

ATTENTION ARNAQUE!!

ATTENTION ARNAQUE!! Personnel très bien, une très très bonne table (super restaurant). Gros point noir: sur la réservation HOTEL.COM un spa et mis en avant comme faisant partie de l'hotel, mais en arrivant sur place on nous annonce qu'il n'est pas compris, il faut le payer a part... autrement dis communication MENSONGEREvia le site hotel.com... ca ca ne passe pas!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Hadj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jan 2025

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Stayed 1 night in Dec 2024

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très gentil
Stayed 1 night in Nov 2024

8/10 Good

Koen

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

Renate

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephane

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Corinne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Nicolas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rodolphe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très confortable et propre, le restaurant pour le soir au top, tres bon. Bemol: parking sur voirie payant, spa payant,
Stayed 1 night in Apr 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Stayed 1 night in Jun 2024