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Grand Hôtel Thalasso et Spa

5.0 star property
5-star beachfront hotel near St-Jean-de-Luz Beach

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Photo gallery for Grand Hôtel Thalasso et Spa

Sauna, hot tub, steam room, hot springs, body treatments, mud baths
Creator video
Lobby
Lounge
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Room service

Explore the area

View in a map
43 Boulevard Thiers, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Place, St-Jean-de-Luz Beach
    ‪1 min walk‬
  • Place, Church of St-Jean-Baptiste
    ‪6 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪9 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, Terrace

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic room with city view

1 bedroom, premium bedding, pillowtop beds, minibar

Classic room with city view

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Ocean Room

Superior Ocean Room

Superior Ocean Room

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Terrace Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Ocean Terrace Suite

  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior City View Room

1 bedroom, premium bedding, pillowtop beds, minibar

Superior City View Room

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Ocean Room

Deluxe Ocean Room

Deluxe Ocean Room

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

About the area

Saint-Jean-de-Luz

On the beach.Within a 10-minute walk of the hotel, you'll find St-Jean-de-Luz Beach and Church of St-Jean-Baptiste. Maison de l'Infante and Maison Louis XIV are also within half a mile (1 km).

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk - 0.0 km
  • Church of St-Jean-Baptiste - 6 min walk - 0.6 km
  • Port de Saint-Jean-de-Luz - 9 min walk - 0.8 km
  • Port of Saint-Jean-de-Luz Ciboure - 14 min walk - 1.2 km
  • Pointe de Sainte Barbe - 7 min drive - 1.8 km

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 11 min walk
  • Biarritz (BIQ-Pays Basque) - 20 min drive

Restaurants

  • ‪Café Vauban - ‬4 min walk
  • ‪Le Prado - ‬2 min walk
  • ‪Brasserie le Sud - ‬4 min walk
  • ‪Le Petit Grill Basque – Chez Maya - ‬7 min walk
  • ‪Snack La Casita - ‬1 min walk

About this property

Grand Hôtel Thalasso et Spa

5-star beachfront hotel near St-Jean-de-Luz Beach
Grand Hôtel Thalasso et Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, a terrace, and a complimentary children's club are also featured at the luxury Grand Hôtel Thalasso et Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Saint-Jean-de-Luz hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Built in 1909
  • Deli
  • Kid's club (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Hôtel Thalasso et Spa offers 52 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 20 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Family friendly

  • Free children's club
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 29 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from September 30 2025 to April 26 2026 (dates subject to change).
The property is closed between November 26 and December 16.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 51.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Valet parking fee: EUR 29 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 51.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Loreamar Thalasso
Grand Hotel Loreamar Thalasso Spa
Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz
Grand Loreamar Thalasso Spa
Grand Loreamar Thalasso Spa Saint-Jean-de-Luz
Loreamar
Loreamar Hotel
Loreamar Spa
Loreamar Thalasso Spa
Thalasso Spa Loreamar
Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso Spa
Grand Thalasso Spa Saint-Jean-de-Luz
Grand Thalasso Spa
Thalasso Et Spa Saint Jean Luz
Grand Hôtel Thalasso et Spa Hotel
Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz

Grand Hôtel Thalasso et Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 378 reviews
Rating 8 - Good. 69 out of 378 reviews
Rating 6 - Okay. 12 out of 378 reviews
Rating 4 - Poor. 8 out of 378 reviews
Rating 2 - Terrible. 6 out of 378 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employee and very professional and kind. The only inconvenience is that they can’t let you or service you on the beach
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas, Sunnyvale

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We will come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

bruce

Stayed 4 nights in Jun 2025

4/10 Poor

Elizabeth

Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Laila

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels ever
Stayed 2 nights in Jun 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Sharron

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Historic Hotel

This is a majestic old (but updated) hotel with excellent service. They gave us a tour of the facility and explained all the available services. The whirlpool, sauna, and steam room were all included in the price of the room. They even upgraded our room to ocean view! What incredible service at an incredible hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, lovely room, very clean and perfect location
Stayed 5 nights in Sep 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Merab

Travelled with partner
Liked: Cleanliness, staff & service
Overpriced. Very far from 5 stars it claims to be
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff!

The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci!
great location for a short stay!
Stayed 1 night in Aug 2024

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Stayed 3 nights in Jun 2024

10/10 Excellent

Fausto, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Service second to none!
Stayed 3 nights in Jun 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice, maybe 4.5 rather than 5 stars

Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
Stayed 2 nights in Feb 2024

10/10 Excellent

juliana

Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lauren

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Slawomir

Stayed 1 night in Jan 2023

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
Stayed 3 nights in Oct 2022

10/10 Excellent

Amy

Stayed 1 night in Oct 2022